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Added 15 mins ago
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(CAN) Grocery Associate
Walmart
Kindersley, SK
- Part-time
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by…
Added 59 mins ago
W
Grocery associate
Walmart
Kitchener, ON
- Part-time
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by…
Added 2 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Kindersley, SK
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 3 hours ago
HM
Cardiac Surgery
Health Match BC
New Westminster, BC
- Full-time
The Division of Cardiac Surgery is seeking a full-time Clinical Associate with excellent clinical skills to work collaboratively with the attending cardiac surgeons, consultant physicians,…
Added 3 hours ago
W
(CAN) Grocery Associate
Walmart
Chilliwack, BC
- Part-time
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by…
Added 3 hours ago
W
(CAN) Produce Stocker
Walmart
Victoria, BC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
W
(CAN) Produce Stocker
Walmart
Kamloops, BC
- Part-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 3 hours ago
W
(CAN) Meat Associate
Walmart
Campbell River, BC
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 4 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 4 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Bridgewater, NS
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 4 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
Campbell River, BC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Meat Associate
Walmart Canada
Campbell River, BC
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 4 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
Kamloops, BC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Truro, NS
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 4 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 4 hours ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
AB · Edmonton, AB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
Victoria, BC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
Victoria, BC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
Kamloops, BC
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Meat Associate
Walmart Canada
Truro, NS
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…

Walmart Canada

(CAN) Customer Service Manager

Steinbach, MB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.35.

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Le taux horaire minimum pour ce poste débute à 17.35.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

184 PTH 12 N, STEINBACH, MB R5G 0Y1, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Loyalty
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Workplace Safety
Theft Prevention
Customer Loyalty
Credit Card Services
Walmart Protection Plans
Shift Flexibility

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