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Added 9 mins ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety…
Added 24 mins ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
Develop and maintain efficient Faculty-level systems, procedures, and resources that support research proposal development (i.e. creation of templates, best practices, resource documents,…
Added 24 mins ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
Added 39 mins ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
Work closely with an external IT vendor to ensure technology platforms, systems, and data are secure, reliable, and effectively support business needs.
Added 39 mins ago
HC
Director, Engagement
Hotels Canada
Ottawa, ON
- Full-time
Ensure revenue targets and business objectives are supported through disciplined planning, measurement, and continuous improvement.
Added 39 mins ago
O
Orchard - VP, Client Services & Digital Transformation (Toronto)
Orchard
Toronto, ON
- $15,000 to $170,000 CAD / year
- Full-time
…This role combines what was previously split across a Group Business Director (strategy, client relationship, new business) and a Programme Lead (release planning, dependency mapping,…
Added 39 mins ago
SG
Software Engineer – Full-Stack (React, TypeScript, Java)
S&P Global
Toronto, ON
- Full-time
Lead technical design reviews and architectural decisions, translating intricate financial-risk business requirements into well-structured, maintainable engineering plans - collaborating…
Added 39 mins ago
NW
Customer Service Lead
NOBL Wheels
Cumberland, BC
- Full-time
We are seeking a Customer Service Lead with strong operational execution, people-first leadership, and a modern systems mindset. You will guide our customer service function by supervising…
Added 39 mins ago
Regional Support Manager - Western Canada
Hollywood Bowl Group
Calgary, AB
Support operational alignment with strategic objectives and implement annual Business Plans for each centre
Added 39 mins ago
General Accountant
Chewters Chocolates /Chocxo Chocolatier
Delta, BC
Invested heavily in new capacity, automation, and enterprise-grade systems
Added 39 mins ago
Quality Assurance - Quality Assurance Manager
Recruitment Team
Winnipeg, MB
You will work closely with senior management, the License Holder and teams across the business and wider Group, providing expert guidance on quality systems, GMP and GDP compliance.
Added 39 mins ago
R
Workforce Management and Quality Assurance Specialist
Redion
Toronto, ON
- $75,000 to $80,000 CAD / month
- Full-time
…industry-leading initiatives towards building a sustainable…
Added 54 mins ago
FH
Lead, Clinical Engagement, Meditech Expanse Project
Fraser Health
Surrey, BC
- Full-time
Valid BC Driver’s License and access to personal vehicle for business related purposes.
Added 54 mins ago
TW
Director, Dealer Finance Operations
Thrive Wealth Management
Regina, SK
- Full-time
Coaching and supporting leaders across operations and business development to drive performance, accountability, and results.
Added 54 mins ago
TW
Wealth Associate or Senior Wealth Associate
Thrive Wealth Management
Regina, SK
- Full-time
Partnering with the Advisors to understand the business goals and support the execution of their business plan.
Added 54 mins ago
TW
Loan Origination System (LOS) Technical Administrator
Thrive Wealth Management
Regina, SK
- Full-time
…You'll act as the technical expert for our loan origination systems, balancing system administration, user support, continuous improvement, and operational…
Added 54 mins ago
TW
Deposit Support Representative
Thrive Wealth Management
Regina, SK
- Part-time
Supporting business banking, retail operations, internal departments, and 3rd party vendors
Added 54 mins ago
TW
Lending Operations Administrator II
Thrive Wealth Management
Emerald Park, SK · Regina, SK · Yorkton, SK
- Full-time
Maintaining effective use of credit union and third party systems for efficient tracking, processing and inquiries.
Added 54 mins ago
TW
Business Learning Specialist
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a motivated individual who is committed to fostering growth and expertise to come on board as our Business Learning Specialist. In this role, you will ensure that the…
Added 54 mins ago
TW
Manager, Treasury Risk
Thrive Wealth Management
Regina, SK
- Full-time
Providing business ownership and oversight of the loan pricing tool, including pricing logic, assumptions, outputs, exception frameworks, and related governance.
Added 54 mins ago
CC
Manager, Learning & Development
Compass Canada
ON · Mississauga, ON
- Full-time
…while modernizing how learning drives capability across our…
Added 54 mins ago
TW
Lending Operations Administrator II
Thrive Wealth Management
Emerald Park, SK · Regina, SK · Yorkton, SK
- Full-time
Maintaining effective use of credit union and third-party systems for efficient tracking, processing and inquiries
Added 54 mins ago
CC
Head of Revenue, Sales and Partnerships
Compass Canada
Vancouver, BC
- Full-time
…growth strategy, with accountability for sales performance, business development, strategic partnerships and the leadership and development of the LG sales…
Added 1 hour ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce processes in a complex healthcare…
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety…

Walmart Canada

(CAN) Customer Service Manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Response
Scheduling And Break Coordination
Operational Compliance
Inventory Handling
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Emergency Procedures
Safety Compliance
Theft Prevention
Customer Loyalty
Credit Card Services
Protection Plans
Store Operations
Shift Flexibility
Inventory Handling
Restocking
Product Recovery

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