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Added 3 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 3 mins ago
M
RQ11845 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
a product's extensibility and maintainability.
Added 33 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
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- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
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EM
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AB · Edmonton, AB
- Contract
You’ll lead the development of our core software as part of a strong engineering team.. Alongside experts in robotics and 3D vision, you’ll focus on the technical heart of the company: the…
Added 33 mins ago
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Commercial HVAC Service Technician
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Montreal, QC
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CB
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- Full-time
$20/hr starting wage + $10 free product per shift*
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- Full-time
…offers efficient modular switchboard solutions with competitive lead times. Together with its sister company, Control Innovations Inc. in Calgary, Solution Control Systems provides…
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AG
Account Executive, Insurance - Toronto
American Global
ON · Ontario
- Full-time
Actively lead account management staff in annual stewardship process, pre-renewal process, final renewal delivery, and other significant account management services for assigned client book…
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Baker
COBS Bread
Prince George, BC
$20/hr starting wage + $10 free product per shift*
Added 1 hour ago
W
Maintenance Manager (Manufacturing) - Sudbury, ON.
Wonderbrands
Sudbury, ON
- Other
…bakery priorities. Track and eliminate causes of downtime. Lead smaller scope process improvements to achieve specific measurable…
Added 1 hour ago
A
Senior Dynamics 365 F&O Functional Consultant-RQ00762
Amyantek
Toronto, ON
- Contract
…solid functional and system knowledge across areas such as Product Information Management, Procure-to-Pay, Order-to-Cash, Master Planning, and ideally WMS. They should be able to discuss…
Added 2 hours ago
CB
Full Time 3:30-4am Start
COBS Bread
Oshawa, ON
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it's filled with the artisan bread and delicious treats…
Added 2 hours ago
CB
Full Time 3:30-4am Start
COBS Bread
Oshawa, ON
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it’s filled with the artisan bread and delicious treats…
Added 2 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
…CrossDock community), with in-house design support and a RevOps lead who owns HubSpot configuration and funnel reporting. We use AI extensively for research, drafting, repurposing and…
Added 2 hours ago
DT
Market Discovery & Pilot Scout
DHD TECH SOLUTIONS LTD.
Canada
- Part-time
…beverage (as a server, barista, bartender, line cook, or shift lead) and understand how restaurant kitchens and managers…
Added 3 hours ago
GS
Sales And Marketing Specialist
Go Sales
Mississauga, ON
- Full-time
…Marketing Specialist will generate and qualify leads, conduct product or service presentations, and manage the full sales cycle from prospecting to closing. The role includes maintaining…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as the finance lead for the Product Line, partnering closely with the General Manager and leadership team
Added 3 hours ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
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Owned the scaling of a production SaaS or data platform through rapid customer growth: hardening, re-architecture under load, and maturing an early product to enterprise grade
Added 4 hours ago
LG
Territory Sales Repesentative - Canada
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…information for the sales team to follow up and schedule an in-person product…
Added 5 hours ago
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Territory Sales Repesentative - Canada
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Peterborough, ON
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…information for the sales team to follow up and schedule an in-person product…
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Territory Sales Repesentative - Canada
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Territory Sales Repesentative - Canada
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West Kelowna, BC
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LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Dartmouth, NS
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LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Waterloo, ON
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Walmart Canada

(CAN) Customer Service Manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Response
Scheduling And Break Coordination
Operational Compliance
Inventory Handling
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Emergency Procedures
Safety Compliance
Theft Prevention
Customer Loyalty
Credit Card Services
Protection Plans
Store Operations
Shift Flexibility
Inventory Handling
Restocking
Product Recovery

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