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Added 8 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 8 mins ago
HN
SMS & IOSA Lead
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Senior Quality and Safety Manager, the SMS & IOSA Lead is responsible for supporting the ongoing effectiveness of the Safety Management System, coordinating IOSA…
Added 8 mins ago
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Hotel Operations Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
DoubleTree by Hilton St. John’s Harbourview is seeking a dynamic, service-driven, and results-oriented Hotel Operations Manager to support the day-to-day leadership and overall performance…
Added 8 mins ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Saanichton, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 mins ago
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Store Manager - Smart Centres Woodstock
RCL - Reitmans Canada Ltd/Ltée
Woodstock, ON
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 8 mins ago
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General Manager
Snaplii
Toronto, ON · Etobicoke, ON
- Full-time
We are hiring a hands-on General Manager to lead Snaplii's day-to-day operations and serve as the senior on-site leader of our Canadian office. You will manage functional leaders, resolve…
Added 8 mins ago
LC
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
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Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Oakville, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 8 mins ago
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Store Manager - Ottawa Trainyards
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 8 mins ago
Manager Marketing
Gildan
Mississauga, ON
Reporting into the the Sr Manager, Marketing the Manager, Marketing is responsible for driving the growth and performance of our brands by leading product strategy, development, and…
Added 8 mins ago
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Merchandiser, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 mins ago
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Senior Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Senior Manager to advise business and technology leaders on complex transformation priorities. The successful…
Added 8 mins ago
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Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Our Technology Strategy & Digital Transformation team is looking for a Manager to help organizations align technology investments with business priorities. The successful candidate will…
Added 38 mins ago
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Ottawa, ON
- Full-time
Work with the Site Manager to develop work schedules based on site conditions and project requirements.
Added 38 mins ago
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General Manager - Bayshore Shopping Centre
Banana Republic
Ottawa, ON · Nepean, ON
- Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 38 mins ago
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R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a hands-on Software Validation & Verification Manager to lead the verification and validation function supporting fiber-optical production and laboratory testing product…
Added 38 mins ago
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Housing Worker
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- Full-time
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Added 38 mins ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a hands-on Software Validation & Verification Manager to lead the verification and validation function supporting fiber-optical production and laboratory testing product…
Added 38 mins ago
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Process/Project Engineer
Innophos
Port Maitland, ON
- $90,000 to $105,000 CAD / year
- Full-time
The Process/Project Engineer is primarily responsible for project development, estimation, planning, and execution. In addition, they are responsible for conducting engineering studies…
Added 38 mins ago
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Customer Service/Order Manager
Kelly
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- $26 USD / hour
- Full-time
Confirm product availability, batch release status, and lead times with planning and QA.
Added 38 mins ago
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Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
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…about year-end results, cash flow, bookkeeping quality, and planning. You will advise on incorporation and structure, owner-manager remuneration, simple reorganizations (holding companies,…
Added 38 mins ago
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Business Development Manager
BMO
Vancouver, BC · WGA
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Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Vancouver BC this…
Added 38 mins ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
…Metso's future workforce through leadership, talent, workforce planning, organizational effectiveness, and employee experience. You will report to the President, Market Area North and…
Added 1 hour ago
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Construction Project Manager
Elite Developments
Burlington, ON
- Full-time
Brooklyn Construction is seeking a driven and experienced Construction Project Manager to lead the on-site delivery of residential construction projects in the Ontario region. This hands-on…
Added 1 hour ago
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Senior Project and Portfolio Manager
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- Full-time
Drive program planning and execution by managing interdependencies, critical milestones, resource requirements, budgets, and delivery risks across multiple projects.

Walmart Canada

(CAN) Customer Service Manager

Oakville, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1455 REBECCA ST, OAKVILLE, ON L6L 1Z9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training associates, and overseeing transactions and register controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient store operations.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive stocking and organizing, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Safety Procedures
Emergency Readiness
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
EAS Processes
Operational Compliance
Scheduling And Coverage Coordination
Communication
Time Management

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Safety Procedures
Emergency Procedures
Theft Prevention
Register Coverage
Scanning Accuracy
Company Programs
Discount Programs
Purchase Transactions
Returns And Exchanges
EAS Systems
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Operational Standards
Shift Flexibility
Inventory Restocking
Store Recovery

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