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Added 4 mins ago
PV
Permanent full-time (7.5 hrs per day) Administrative Assistant
Prairie Valley School Division
White City, SK
- Full-time
Maintaining internal communication systems to ensure all staff assigned to and associated with the school are aware of needed information via electronic, printed and other means.
Added 4 mins ago
NS
Senior Director - Cancer Care Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
…provides leadership for clinical, administrative, operational, business development, and HHR relationship activities in support of assigned service lines. The Senior Director works within…
Added 4 mins ago
TC
Director of Human Resources
Trenton Cold Storage
Trenton, ON
- Full-time
…of HR strategies, policies, and programs that support TCS’s business goals and people-focused culture. Day-to-day responsibilities include leading HR operations, guiding recruitment and…
Added 4 mins ago
CC
Industrial Electrical Millwright
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- $45 to $52.5 CAD / hour
- Full-time
…maintaining, troubleshooting, and repairing mechanical and electrical systems that support coffee roasting, grinding, packaging, and material handling equipment. You’ll work closely with…
Added 4 mins ago
NM
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- Full-time
Experience with parts operations, inventory practices, customer service, business systems, and John Deere computer applications.
Added 4 mins ago
NE
Senior QA Analyst (12 months Contract)
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Remote, Canada
- Contract
- Remote
Strong experience testing modern web applications across both frontend and backend systems.
Added 19 mins ago
ME
Senior Accountant - Private Company Audit and Assurance
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Surrey, BC
- $80,000 to $104,000 CAD / year
- Full-time
Identify new business opportunities within existing client relationships.
Added 19 mins ago
IG
Digital Product Manager
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Toronto, ON
- $70 to $78 CAD / hour
- Contract
…executing and delivering on an established roadmap for a digital business banking product, ensuring successful partner and technology integration with the platform. This role will be 20%…
Added 19 mins ago
VC
Amazon Connect Developer / Designer
VBeyond Corporation
Toronto, ON
- Contract
Job Title: Amazon Connect Developer / Designer
Added 19 mins ago
HI
Product Owner ( Spanish Speaker )
HRbrain Inc.
Toronto, ON
- Full-time
Strong knowledge of other consumer and small business technologies including origination, core bank, risk and other systems
Added 19 mins ago
NI
Procurement Specialist
Nanometrics Inc.
Ottawa, ON
- Full-time
…mission-critical seismic arrays, tsunami and early earthquake warning systems in over 90 countries across the globe to induce seismicity monitoring in the energy sector. We specialize in…
Added 19 mins ago
HI
Senior Salesforce Developer
HRbrain Inc.
Toronto, ON
- Full-time
Of course, the journey would not be possible without world class talent. We’re in search for Salesforce Developer to help us break new technology ground. You’ll be joining a diverse and…
Added 19 mins ago
AI
Lead Consultant
Atlantis IT Group
Canada
- Contract
Work with the business and technical teams to define scalable, available, and resilient end to end solutions spanning digital front and back-end systems considering the enterprise…
Added 19 mins ago
L
Analyste financier.ère senior | Senior Financial Analyst
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MB · Saint-Laurent, MB
- Full-time
You manage industrial financial performance on-site, translating plant floor operations into actionable business insights. Reporting to the Finance Director, you partner directly with…
Added 19 mins ago
PC
Indirect Tax, Recovery Data Analytics
PwC Canada
Vancouver, BC
- Full-time
…affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax…
Added 19 mins ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
Sound to Advanced knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rule.
Added 19 mins ago
VC
Clinical Dietitian
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Powell River, BC
- $43.23 to $53.96 CAD / hour
- Other
Valid BC Driver’s License and access to a personal vehicle for business related purposes as required.
Added 19 mins ago
I
Senior DevOps Engineer
iCOUNTER
Remote, Canada
- $136,000 to $170,000 CAD / year
- Full-time
- Remote
iCOUNTER is redefining how enterprises defend against cyber threats originating across their extended business ecosystems.
Added 19 mins ago
TT
Software Architect
trane technologies
Montreal, QC
- Full-time
…Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to…
Added 19 mins ago
T
Customer Service Professional - Group Benefits
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- $21 to $22 CAD / hour
- Contract
…information related to the organizations products, processes, systems, and contractual…
Added 19 mins ago
RB
Process Governance Specialist
Red Bull
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- Full-time
…and IT. The role combines process governance, SAP EWM/SAP DM business-process support, technical documentation, SOP/work instruction ownership, user training and continuous improvement. The…
Added 19 mins ago
R(
Store Manager - Smart Centres Woodstock
Reitmans (Canada) Ltée/Ltd
Woodstock, ON
- Full-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 19 mins ago
R(
Fashion Associate (Part time) - RW&CO
Reitmans (Canada) Ltée/Ltd
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Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 19 mins ago
AC
Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
…for coordinating cross-functional project activities from the business case development stage through project execution, working closely with Strategic Sourcing, Engineering, Quality,…
Added 19 mins ago
PC
Digital Assurance & Transparency Senior Associate
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Vancouver, BC
- Full-time
…in the quality of the information produced by their internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including…

Walmart Canada

(CAN) Customer Service Manager

Kamloops, BC, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1055 HILLSIDE DR UNIT # 100, KAMLOOPS, BC V2E 2S5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and resolve customer and associate concerns. Train associates, oversee transactions and cash controls, support loss prevention and emergency procedures, and promote company programs while ensuring compliance with operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and the ability to perform physical tasks including extended standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Support
Retail Operations

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Register Opening And Closing
Cash Management
Register Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Credit Card Services
Protection Plans
Charity Initiatives
Customer Loyalty
Operational Standards

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