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Added 8 mins ago
LC
Pharmacy Manager, Registered Pharmacy Technician (RPhT)
Loblaw Companies Limited
Halifax, NS
- Full-time
· Work collaboratively with the pharmacists on duty to help resolve patient issues and concerns in a timely and positive manner, utilizing outstanding customer service skills.
Added 8 mins ago
LC
Staff Product Designer, Agentic Experiences
Loblaw Companies Limited
Toronto, ON
- Full-time
…interaction models, shared design approaches and more connected customer…
Added 8 mins ago
L
Branch Manager - Office 1705
LendDirect
North Vancouver, BC
- Full-time
Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
Added 8 mins ago
PC
Overnight Lead Guest Services Team Member
Pilot Company
Sault Ste. Marie, ON
- Full-time
Incredible customer service skills & the ability to help maintain a customer focused culture
Added 8 mins ago
R(
Assistant Store Manager (Contract - 12 months) - SmartCentre Halifax
Reitmans (Canada) Ltée/Ltd
Halifax, NS
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 8 mins ago
AI
Retail Management Trainee
American Iron and Metal
Sherbrooke, QC
- Full-time
Have 5 to 10 years of experience in retail and/or customer service
Added 8 mins ago
AI
Retail Management Trainee
American Iron and Metal
St.-Nicéphore, QC · Sherbrooke, Québec
- Full-time
Have 5 to 10 years of experience in retail and/or customer service
Added 23 mins ago
In Store Bakery - Manager Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. Marys, ON
…enjoy fresh, high-quality products and friendly, professional service. You’ll lead, coach, and develop your team, foster a positive and collaborative work environment, and ensure the…
Added 23 mins ago
AK
Retail Management Trainee
AIM KENNY U-PULL
Drummondville, QC
- Full-time
Have 5 to 10 years of experience in retail and/or customer service
Added 23 mins ago
AK
Retail Management Trainee
AIM KENNY U-PULL
Sherbrooke, QC
- Full-time
Have 5 to 10 years of experience in retail and/or customer service
Added 23 mins ago
Z
Area Sales Specialist
ZebraBlinds4you
Barrie, ON
- Full-time
…consultations, and presenting window treatment solutions tailored to customer needs, budgets, and design preferences. The specialist will manage the entire sales cycle, including lead…
Added 37 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 37 mins ago
B
Mortgage Specialist
BMO
Edmonton, AB
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 37 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 52 mins ago
F
Regional Sales Manager, Alberta
Financeit
AB · Alberta, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering…
Added 53 mins ago
FI
Ecommerce Operations Specialist
fishRecruit Inc.
Toronto, ON · North York, ON
- $47,000 to $50,000 CAD / year
- Full-time
…enjoys solving problems. You'll work closely with our E-commerce Lead and internal teams to help keep products available, listings accurate, and customer issues…
Added 53 mins ago
K
Assistant Store Manager - Square One
Knix
Mississauga, ON
- $56,900 to $65,000 CAD / year
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
FB
Assistant Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 1 hour ago
FB
Assistant Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 2 hours ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 2 hours ago
W
Data Engineer
Wiraa
Canada
- Full-time
…banners including Save-On-Foods, which operates nearly 300 retail locations across Western Canada and the Yukon Territory. Employing over 30,000 team members, the organization is committed…
Added 2 hours ago
Corporate Store Supervisor II
Bulk Barn
Kitchener, ON
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 2 hours ago
MC
Senior Retail Sales Associate
Moores Clothing
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Whitehorse, YT
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Vaughan, ON
- Full-time
Commitment to providing exceptional customer service

Walmart Canada

(CAN) Customer Service Manager

Kamloops, BC, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

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Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1055 HILLSIDE DR UNIT # 100, KAMLOOPS, BC V2E 2S5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and resolve customer and associate concerns. Train associates, oversee transactions and cash controls, support loss prevention and emergency procedures, and promote company programs while ensuring compliance with operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and the ability to perform physical tasks including extended standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Support
Retail Operations

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Register Opening And Closing
Cash Management
Register Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Credit Card Services
Protection Plans
Charity Initiatives
Customer Loyalty
Operational Standards

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