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Added 13 mins ago
Production Supervisor
HelloFresh
Mississauga, ON
…Sunday to Thursday. Flexibility outside these hours based on business needs will be…
Added 13 mins ago
W
Operations Associate
Wellington-Altus
Winnipeg, MB
- Full-time
Investment Executive 2026 Brokerage Report Card. ** Report on Business 2026 rankings.
Added 13 mins ago
FB
Assistant Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 13 mins ago
EC
Material Handler
EMCO Corporation
Cranbrook, BC
- Up to $45,000 CAD / year
- Full-time
…members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer…
Added 13 mins ago
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Acumatica
Montreal, QC
- Full-time
…member of the discovery team, they collaborate with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated,…
Added 28 mins ago
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Report all injuries or illnesses to a supervisor or manager immediately.
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Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
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Added 28 mins ago
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Project Manager, Transit Planning
Halifax Regional Municipality
Halifax, NS
- $71,650 to $92,730 CAD / year
- Full-time
Halifax Regional Municipality is inviting applications for a permanent full time position of Project Manager, Transit Planning position in the Planning & Customer Engagement division with…
Added 28 mins ago
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Investor Services Supervisor
HS Financial Technologies
Halifax, NS
- Full-time
…Financial Technologies and under the supervision and guidance of a Manager and Director. Every Investor Services Supervisor will receive the requisite Induction Training in addition to both…
Added 28 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Halifax, NS
- $96,557 to $128,743 CAD / year
- Full-time
…stable, dependable and resilient while enabling employees and business teams to work, connect, collaborate and serve customers. Within this mandate, TOS builds and operates the Monitoring &…
Added 28 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
…stable, dependable and resilient while enabling employees and business teams to work, connect, collaborate and serve customers. Within this mandate, TOS builds and operates the Monitoring &…
Added 28 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $96,557 to $128,743 CAD / year
- Full-time
…stable, dependable and resilient while enabling employees and business teams to work, connect, collaborate and serve customers. Within this mandate, TOS builds and operates the Monitoring &…
Added 28 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $96,557 to $128,743 CAD / year
- Full-time
…stable, dependable and resilient while enabling employees and business teams to work, connect, collaborate and serve customers. Within this mandate, TOS builds and operates the Monitoring &…
Added 28 mins ago
ED
Observability Product Owner-EN 503
Export Development Canada | Exportation et développement Canada
AB · Edmonton, AB
- $96,557 to $128,743 CAD / year
- Full-time
…stable, dependable and resilient while enabling employees and business teams to work, connect, collaborate and serve customers. Within this mandate, TOS builds and operates the Monitoring &…
Added 28 mins ago
FB
Assistant Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 28 mins ago
MG
Assistant General Manager
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Guelph, ON
- Full-time
Role Description The Assistant General Manager is a full-time, on-site role based at the Milestones Grill + Bar location in Guelph, ON. This role supports the General Manager in overseeing…
Added 28 mins ago
Legislative Services Coordinator
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Added 28 mins ago
Senior Manager, Integrated Campaign Marketing
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Added 28 mins ago
Production Supervisor
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Added 28 mins ago
Project Coordinator
Eclipse Automation
Cambridge, ON
At the direction of the assigned Project Manager:
Added 28 mins ago
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Operations Supervisor (Full-time) - Ajax
Great Canadian Entertainment
Ajax, ON
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…leadership of these departments under the general supervision of the Manager, Operations. Their primary role is to provide authorization and immediate leadership to staff operating in Cage,…
Added 28 mins ago
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Concierge
Mistral Group of Companies
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- Part-time
Reporting to the Assistant General Manager, the Concierge serves as the first point of contact for residents, guests, and staff, providing a welcoming and professional environment. This…
Added 42 mins ago
LS
FP&A Analyst Customer Success Manager
Limelight Software
Toronto, ON
- Full-time
We’re looking for an FP&A Analyst Customer Success Manager with a strong financial modeling background to help customers get lasting value from Limelight.
Added 58 mins ago
XT
Territory Manager Capital Sales
Xcite Tech
Ottawa, ON
- Full-time
Xcite Technologies is looking for a driven, competitive Territory Manager to grow our capital equipment business across Ontario.
Added 58 mins ago
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Systems Engineer
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Toronto, ON · North York, ON
- Full-time
…specialists, Wealth Management advisors and Commercial and Business Banking Account…

Walmart Canada

(CAN) Customer Service Manager

Kamloops, BC, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1055 HILLSIDE DR UNIT # 100, KAMLOOPS, BC V2E 2S5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and company programs. Maintain safety, security, loss-prevention, and operational standards while ensuring efficient customer flow and a positive shopping experience.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Workforce Scheduling
Operational Compliance
Inventory Recovery
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns And Exchanges
Electronic Article Surveillance
Loss Prevention
Failure To Deactivate Logs
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Credit Card Services
Protection Plans
Discount Programs
Inventory Restocking
Store Recovery
Flexible Scheduling

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