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Added 3 mins ago
LC
Pharmacy Manager, Registered Pharmacy Technician (RPhT)
Loblaw Companies Limited
Halifax, NS
- Full-time
Pharmacy Manager, Registered Pharmacy Technician
Added 3 mins ago
Quality Control Associate
Canadian Blood Services
Brampton, ON · Ottawa, ON
The Quality Control Associate (QCA), within the Quality Control (QC) department, under the direction of the Quality Control Manager (QCM), supports the implementation and monitoring of the…
Added 3 mins ago
N
Team Leader - 24 Afternoons
Napoleon
Barrie, ON
- Full-time
…techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are…
Added 3 mins ago
MM
Coordinator, Digital Marketing
Mini Mall Storage Properties
Calgary, AB
- Full-time
Conduct routine website quality assurance to identify broken links, errors, outdated information, form issues, and other customer experience gaps.
Added 3 mins ago
TO
Personal Support Worker (PSW Casual)
THE ONEILL CENTRE
Niagara-on-the-Lake, ON
- Part-time
…and bathing options, which meet their needs and add to their quality of life. Works closely with the Nursing Restorative…
Added 3 mins ago
TO
Registered Practical Nurse
THE ONEILL CENTRE
Niagara-on-the-Lake, ON
- Part-time
The Registered Practical Nurse (RPN) reports to the Assistant Director of Care/Nurse Manager and provides clinical leadership to support safe, high-quality, person-centred care. The RPN…
Added 3 mins ago
Z
Chef.fe de territoire, animaux de compagnie/Territory Manager, Companion Animal
Zoetis
Quebec, QC
- Full-time
Zoetis Canada is looking for a high-performing salesperson to fulfill the role of Territory Manager, Companion Animal Division, for the South Shore of Montreal. This is a field-based…
Added 3 mins ago
R(
Assistant Store Manager (Contract - 12 months) - SmartCentre Halifax
Reitmans (Canada) Ltée/Ltd
Halifax, NS
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 3 mins ago
E
Laboratory Assistant - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- Up to $43,000 CAD / year
- Full-time
…confidence to all transactions. We are committed to continuous quality improvement and innovation in our processes, and believe that a strong, cohesive, and committed team is a key factor…
Added 17 mins ago
Deputy Manager
Hollywood Bowl Group
Kingston, ON
Are you a highly motivated, engaging manager?
Added 17 mins ago
OL
Server - Part Time
Optima Living
Sherwood Park, AB
- Part-time
Reporting to either the Food Services, Support Services or Hospitality Manager, the Server provides courteous meal service to residents and guests, sets up and maintains dining areas, and…
Added 17 mins ago
In Store Bakery - Manager Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. Marys, ON
As a Bakery Manager, you’ll play a key role in delivering an exceptional shopping experience by leading the daily operations of our Bakery Department. You’ll oversee merchandising, product…
Added 17 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
The Manager of Manufacturing (QA) is responsible for ensuring compliance with all regulatory and legal requirements, drive operational strategies to improve efficiency and manage the…
Added 17 mins ago
Temporary Sales Manager
David's Bridal
London, ON
Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
Added 17 mins ago
DIRECTOR OF CARE
Southbridge Healthcare LP
Lucknow, ON
…communities so that we may continue to provide consistent, high-quality care for our residents now and in the…
Added 17 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Calgary, AB
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 17 mins ago
Patient & Family Experience Specialist - Patient & Family Experience
CAMH
Toronto, ON
Reporting to the Senior Clinical Manager, full-time, permanent Patient and Family Experience and working closely with the Experience Lead, the Patient and Family Experience Specialist role…
Added 17 mins ago
HA
Intern Bachelors Materials and Process Engineering
Honeywell Aerospace
Mississauga, ON
- Full-time
…concurrent tasks and assignments supporting Production, Design, and Quality groups. The individual will provide Materials and Process Engineering support with guidance from senior level…
Added 17 mins ago
EC
Civil Engineer-In-Training
EnGlobe Corp.
Moncton, NB
- Full-time
Support the successful execution of projects in accordance with Englobe's quality standards and procedures;
Added 17 mins ago
T
Customer Experience Associate
TD
Temiskaming Shores, ON
- Part-time
Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Added 17 mins ago
WG
Water Treatment Project Manager
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
Maintain high-quality documentation of WJ’s contractual activities including the collection, collation and presentation of data.
Added 17 mins ago
WG
Assistant Project Manager - Water Treatment
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
…treatment projects from design, schedules, budgets, resources, and quality standards. The role involves facilitating design activities, supervising site operations, and liaising with…
Added 17 mins ago
WG
Assistant Project Manager - Dewatering
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
…projects safely, on time and within budget. The Assistant Project Manager plays a pivotal role in achieving this goal, with a focus on project documentation, safety compliance, scheduling…
Added 17 mins ago
AC
Manager, Tax
ACCA Careers
Stratford, PE
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 17 mins ago
IS
Senior Project Manager - Capital Market
Iris Software Inc.
Toronto, ON
- Contract
Iris's client, one of the Top 5 Bank in Canada is looking to hire a Senior Project Manager - Capital Market for a long-term contract to hire opportunity based in Toronto, ON(Hybrid)

Walmart Canada

(CAN) Customer Service Manager

Cold Lake, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

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Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4702 43RD AVE, COLD LAKE, AB T9M 1M9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Loyalty
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Register Opening And Closing
Cash Management
Register Audits
Emergency Procedures
Safety Practices
Theft Prevention
Customer Loyalty
Associate Support
Register Coverage
Break Coordination
Walmart Protection Plans
Credit Card Services
Charity Initiatives

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