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Added 11 mins ago
SP
Structural Engineer P. Eng (Building Systems)
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Woodstock, ON
- $100,000 to $125,000 CAD / year
- Full-time
We are seeking a Senior Structural Engineer (Building Systems) for immediate employment for the Harley, ON (located between Brantford and Woodstock) with opportunities for hybrid work. This…
Added 11 mins ago
AU
Security Guard
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- $16 CAD / hour
- Part-time
Monitor CCTV, access control, and other security systems as required.
Added 11 mins ago
FF
Part-Time Sales Associate - Famous Footwear CAN
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Added 11 mins ago
WC
(CAN) Gérant du service à la clientèle
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- Full-time
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety…
Added 11 mins ago
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- Full-time
Added 11 mins ago
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Microfluidic systems and flow-based thrombosis models;
Added 11 mins ago
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(CAN) Gérant du service à la clientèle
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- Contract
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety…
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- Full-time
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Added 11 mins ago
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Storeperson
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Proficiency with Microsoft Office applications and inventory software systems.
Added 11 mins ago
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Professionnel en ingénierie de liaison MAP / Liaison Engineering MAP
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Added 11 mins ago
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Spécialiste Risque Électromagnétique / Electromagnetic Hazard Specialist
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Montreal, QC
- Full-time
Added 11 mins ago
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Distribution Center Loss Prevention Coordinator
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Brampton, ON
- $44,197.5 to $61,876.5 CAD / year
- Full-time
…employment. General knowledge of Loss Prevention equipment and systems, including CCTV, radios, and fire alarm…
Added 11 mins ago
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Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
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Montreal, QC
- Full-time
Added 11 mins ago
MS
Merchandise Manager - Full Time - 3am Required - $21.25hr
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- Full-time
Complete price changes accurately and on time, maintaining pricing integrity across the sales floor and systems.
Added 11 mins ago
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Security Guard - Retail
Allied Universal
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- $16 CAD / hour
- Part-time
Monitor CCTV and alarm systems and respond appropriately to security concerns.
Added 11 mins ago
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(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Eustache, QC
- Full-time
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety…
Added 11 mins ago
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Building mechanical engineering technologist
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Prepare and develop mechanical building systems drawings using AutoCAD and Revit.
Added 11 mins ago
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Security Professional - Banking
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Monitor CCTV, access control, and other security systems as required.
Added 11 mins ago
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Security Guard - Full Time
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London, ON
- $22 CAD / hour
- Full-time
Familiarity with access control systems and alarm .
Added 11 mins ago
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Nurse B - Registered Nurse
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- Full-time
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Added 26 mins ago
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Security Guard - Full Time
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- $23 CAD / hour
- Full-time
Familiarity with access control systems and alarm
Added 26 mins ago
MR
Broker of Record
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Vaughan, ON
- Up to $130,000 CAD / year
- Full-time
…approvals, agent onboarding, transaction review, compliance systems, and ongoing regulatory…
Added 26 mins ago
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Speech Language Pathologist
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- Full-time
When two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused…
Added 26 mins ago
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Walmart Canada

(CAN) Customer Service Manager

Cold Lake, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4702 43RD AVE, COLD LAKE, AB T9M 1M9, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Loyalty
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Register Opening And Closing
Cash Management
Register Audits
Emergency Procedures
Safety Practices
Theft Prevention
Customer Loyalty
Associate Support
Register Coverage
Break Coordination
Walmart Protection Plans
Credit Card Services
Charity Initiatives

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