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Added 7 mins ago
Deli Manager- Vodden Foodland
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brampton, ON
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols,…
Added 7 mins ago
Corporate Store Key Holder
Bulk Barn
Belleville, ON
Lead and assist workers in performing their day-to-day tasks
Added 37 mins ago
K
Head of Retention, DTC Subscription
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 37 mins ago
K
Head of Retention & Customer Experience
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 37 mins ago
K
Director of Retention & Lifecycle
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 37 mins ago
K
Head of Lifecycle & Customer Experience
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 37 mins ago
K
Head of Retention & CX, DTC Ecommerce
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Lead the customer experience team and set customer service policy that protects both the customer and the margin.
Added 52 mins ago
AH
Supervisor
Alberta Health Services
Coronation, AB
- Full-time
Make a significant impact on patient-focused health care as a Supervisor - Patient Food Service (PFS). PFS is a provincial program that is committed to providing nutritious, healthy, high…
Added 1 hour ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 1 hour ago
T
Merchandise Processing Team Member - North Bay (Full-Time)
Talize
North Bay, ON
- $17.95 CAD / hour
- Full-time
…sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude, strong work ethic, and the willingness to jump in wherever needed, you’ll…
Added 2 hours ago
TH
Head Cashier Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
…through scheduling and providing first level of escalation for customer…
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Burnaby, BC
- Full-time
Commitment to providing exceptional customer service
Added 5 hours ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Full-time
…Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are…
Added 5 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Milton, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
WC
Co-Manager
Walmart Canada
Cobourg, ON
- Full-time
…management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. Plays an active role in their own…
Added 6 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Milton, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 6 hours ago
SC
chef de quart - Store# 61239, AUT 20 & CH HERRON
Starbucks Coffee Company
Dorval, QC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 7 hours ago
L
Product Operations Educator | Park Royal Seasonal (EVENING AVAILABILITY)
lululemon
BC · West Vancouver, BC
- Part-time
…and process shipments, organize product within the store (the retail floor and the back of house) as directed, and complete other inventory-related tasks to maximize profitable product…
Added 7 hours ago
L
Assistant Manager
LensCrafters
Ottawa, ON · Nepean, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 7 hours ago
PG
Retail Store Manager | Pakenham
Petstock Group
Pakenham, ON
- Full-time
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock…
Added 7 hours ago
W
(CAN) Deli Bakery Team Lead
Walmart
Fort McMurray, AB
- Full-time
…associates through teaching and training. Ensures a high level of customer service while ensuring task…
Added 7 hours ago
W
Digital Fulfillment Team Lead
Walmart
Fort McMurray, AB
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 7 hours ago
W
Co-Manager
Walmart
Cobourg, ON
- Full-time
To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.…
Added 7 hours ago
R
Assistant Store Manager
RONA
Surrey, BC
- $65,000 to $78,000 CAD / year
- Full-time
Become an essential part of the Rona team and lead key store operations while developing your management and process optimization skills. You'll have the opportunity to supervise dynamic…
Added 7 hours ago
BC
Ralph Lauren Associate Manager
BoF Careers
Halton Hills, ON
- Full-time
Create a consistent customer experience aligned to RL brand expectations by supporting the store vision

Walmart Canada

(CAN) Customer Service Manager

Peace River, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9701-78 ST, PEACE RIVER, AB T8S 0A3, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Inventory Organization
Time Management
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Scanning Accuracy
Company Procedures
Purchase Transactions
Returns And Exchanges
Cash Management
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Practices
Customer And Associate Support
Training And Development
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Operational Standards
Evening And Weekend Shifts
Physical Demands

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