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Added 14 mins ago
CB
Bakery Manager
COBS Bread
Chilliwack, BC
- $42,000 to $46,000 CAD / year
- Full-time
…product, the development of our people, and our warm and friendly customer…
Added 14 mins ago
CB
Bakery Manager
COBS Bread
Mission, BC
- $42,000 to $46,000 CAD / year
- Full-time
…product, the development of our people, and our warm and friendly customer…
Added 14 mins ago
CG
Manager, Growth Enablement – Account Management
Compass Group Canada
Mississauga, ON
- Full-time
Lead the development and evolution of the Emerging Member portfolio strategy, establishing a scalable growth framework that advances Member retention, engagement, value realization,…
Added 14 mins ago
CG
Patient Food Services Supervisor
Compass Group Canada
Hamilton, ON
- Full-time
You must have a valid Food Handler Certificate or provincial equivalent
Added 14 mins ago
CG
Food Service Supervisor - Part Time
Compass Group Canada
Ottawa, ON · Vanier, ON
- Part-time
Assist the Shift Managers to supervise multiple food service units.
Added 14 mins ago
CG
Shift Supervisor, Full Time
Compass Group Canada
Toronto, ON
- Full-time
Represent Compass Group Canada’s commitment to service excellence by consistently engaging with all customers and employees with the utmost professionalism, courtesy, and efficiency.…
Added 14 mins ago
S
Assistant Store Leader (People) - The Domain, Austin, TX
SKIMS
Domain, MB
- Full-time
Lead with a Customer Obsessed mindset by building a team that is engaged, motivated, and consistently focused on delivering exceptional service to every customer. You coach Team Members to…
Added 14 mins ago
G
Gérant(e) de magasin – GEOX – Rockland Centre
Geox
Montreal, QC
- Full-time
Fournir un encadrement et une rétroaction continus pour s'assurer que les membres de l'équipe répondent aux attentes en matière de rendement et offrent un service à la clientèle exceptionnel
Added 29 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Listowel, ON
- Part-time
Commitment to providing exceptional customer service
Added 29 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Orangeville, ON
- Part-time
Commitment to providing exceptional customer service
Added 29 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Listowel, ON
- Full-time
Commitment to providing exceptional customer service
Added 29 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
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- Full-time
Commitment to providing exceptional customer service
Added 29 mins ago
SD
Pharmacist, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
The Pas, MB
- Full-time
Commitment to providing exceptional customer service
Added 29 mins ago
W
(CAN) Stocking 1 Team Lead
Walmart
Montreal, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 29 mins ago
W
(CAN) Food & Consumables Team Lead
Walmart
Abbotsford, BC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 29 mins ago
W
(CAN) Leader d’équipe, marchandise générale
Walmart
Terrebonne, QC
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 29 mins ago
KS
Credit Card Representative- Travel Team
Kognitive Sales Solutions
ON · Essex, Ontario
- Full-time
Are you someone who lights up a room and genuinely enjoys connecting with people? Kognitive Sales Solutions is hiring Retail Sales Representatives across Canada to represent one of the…
Added 29 mins ago
CB
Bakery Manager
COBS Bread
Chilliwack, BC
- $42,000 to $46,000 CAD / year
- Full-time
…product, the development of our people, and our warm and friendly customer…
Added 29 mins ago
CB
Bakery Manager
COBS Bread
Mission, BC
- $42,000 to $46,000 CAD / year
- Full-time
…product, the development of our people, and our warm and friendly customer…
Added 44 mins ago
TT
Adjoint(e) éditorial(e) et commercial(e) - Langues Secondes/Editorial and Commercial Assistant, Second Languages
TC Transcontinental
Montreal, QC
- Full-time
Demonstrated commitment to excellent customer service;
Added 44 mins ago
CC
Retail Shift Leader
Canna Cabana
Niagara Falls, ON · Victoria Ave, Niagara Falls, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 44 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Must have valid SellSafe Certification
Added 59 mins ago
HT
Part-Time Assistant Manager - Level 2
Hot Topic
Mississauga, ON
- Part-time
Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
Added 59 mins ago
A
Third Key Holder
Ardene
Red Deer, AB
- Full-time
…procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the…
Added 59 mins ago
CS
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Cyber Space Technologies LLC
Front of Yonge, ON
- Contract
Retail, Loyalty, Financial Services, Banking, or Customer Data domains.

Walmart Canada

(CAN) Customer Service Manager

Quesnel, BC, Canada

$15 CAD / hour · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

890 RITA RD, QUESNEL, BC V2J 7J3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure compliance with safety, emergency, and loss-prevention procedures.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Safety Procedures
Emergency Readiness
Loss Prevention
Cash Management
Register Auditing
Transaction Oversight
Policy Compliance
Scheduling And Break Coordination
Scanning Accuracy
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Associate Coverage
Register Operations
Purchase Transactions
Returns And Exchanges
Cash Management
Register Audits
Scanning Accuracy
Company Procedures
Safety Requirements
Emergency Procedures
Emergency Codes
Theft Prevention
Loss Prevention
Electronic Article Surveillance
Failure To Deactivate Logs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Charity Initiatives
Inventory Restocking
Store Recovery
Evening Shifts
Weekend Shifts
Holiday Shifts

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Work requirements

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