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Added 6 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Sherbrooke, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 7 mins ago
CO
Wastewater Treatment Operator - Class II, III & IV
City of Windsor
Windsor, ON
- Full-time
Shift Work Required: YesDuties and Responsibilities: Reporting through the Chief Wastewater Treatment Operator to the Plant Manager and/or Designate, this position:
Added 7 mins ago
S
Quality Coordinator – ALTO project / Cadence
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Montreal, QC
- Full-time
Support the Quality Manager in developing, implementing, maintaining and continuously improving the design quality management system.
Added 7 mins ago
I
Customer Experience Leader
Indigo
Red Deer, AB
- $16 CAD / hour
- Full-time
Maintains customer service areas, payment desks, and cash office processes, ensuring compliance with cash handling procedures, operational controls, and company standards.
Added 21 mins ago
RD
IT Project Manager
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This Project Manager position supports multi-year enterprise digital transformation initiatives across critical operational and technological delivery streams. The core mission of the role…
Added 21 mins ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, ON
We are looking for a Sr Salesforce Administrator to join our team at Make-A-Wish Canada. Reporting to the Manager of Business Applications, you will be responsible for the execution of…
Added 21 mins ago
Engineering Technician/Technologist
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…new construction, retrofits for existing facilities, system controls, HVAC services, and sustainable energy…
Added 21 mins ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Canada
We are looking for a Sr Salesforce Administrator to join our team at Make-A-Wish Canada. Reporting to the Manager of Business Applications, you will be responsible for the execution of…
Added 21 mins ago
A
Project Coordinator
AtkinsRéalis
Toronto, ON
- Full-time
…Coordinator will be responsible for supporting the Project Manager and working alongside technical leads, project schedulers and cost controllers. This position reports to a Project…
Added 21 mins ago
S
Payroll Specialist
Semtech
Richmond, BC · CAN - Richmond, BC
- $67,774 to $96,820 CAD / year
- Full-time
Participate in internal and external payroll audits and support internal controls documentation.
Added 21 mins ago
SA
AR & Credit Card Administrator
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Winnipeg, MB
- Full-time
Support the communication and administration of corporate credit card policies, procedures, and internal controls.
Added 37 mins ago
B
Regional Compliance Manager
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Waterloo, ON · MARS
- Full-time
…development, automation, and coordination of evidence based controls across Credit & Counterparty, Non Financial, Liquidity & Funding, Market, Strategic, Reputation, and Environmental &…
Added 52 mins ago
Manager, Learning Experience Architect
Scotiabank
Toronto, ON
…Experience objectives and complies with governing regulations, internal policies, and…
Added 52 mins ago
Branch Manager
Money Mart
Toronto, ON
…with customer service and branch operations. This is a working-manager role for someone who enjoys coaching a team, driving sales results, managing compliance and cash controls, and helping…
Added 1 hour ago
TT
Safety Data Analyst
Trimac Transportation
Calgary, AB
- Full-time
Comfortable working collaboratively within a team and communicating proactively with a manager and internal stakeholders.
Added 1 hour ago
WT
Senior Manager, Indirect Tax
Wealthsimple Technologies
Remote, Canada
- $152,000 to $190,000 CAD / year
- Full-time
- Remote
Maintain and improve internal controls, tax policies, and compliance procedures
Added 1 hour ago
W
(CAN) Gérant du service à la clientèle
Walmart
Drummondville, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
W
(CAN) Directs Store Delivery Associate pt
Walmart
Airdrie, AB
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 1 hour ago
S
Quality Inspector
Soluroc
Sudbury, ON · Lively, Ontario
- Full-time
Reports to: General Manager (dotted line to QHS Director)
Added 1 hour ago
A
Specialist, Accounts Payable, Accounts Receivable & Billing
API
Edmonton, AB
- Full-time
…and in accordance with established accounting policies and internal controls. This role offers ownership of key transactional processes and opportunities to improve the finance…
Added 1 hour ago
S
Pipelines Project Manager
Stantec
Calgary, AB
- Full-time
We have an exciting opportunity for a Project Manager to join our Canada West Pipelines team. As a Project Manager you will lead a team of engineers and designers in the design and…
Added 1 hour ago
AS
Manager, Financial Services (Temporary)
Abbotsford School District
Abbotsford, BC
- Temporary
…of new systems and processes. Ensures the system aligns with internal controls and regulatory…
Added 1 hour ago
A
Store/Warehouse Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
Working closely with Procurement, Logistics, Construction, Engineering, Quality, Project Controls, Commercial, Document Control, subcontractors, suppliers, and site teams, the…
Added 1 hour ago
T
Sr. Manager IT Operations - Network Operations, Performance & Capacity, and Automation
TD
Mississauga, ON
- Full-time
The Senior Manager leads a complex, geographically distributed operational organization and sets direction across multiple disciplines. The incumbent is accountable for translating…
Added 1 hour ago
FB
Document Controller
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AB · Edmonton, AB
- Full-time
…recurring revenue operations. Reporting to the Document Control Manager, this role is responsible for administering controlled project and corporate documentation, maintaining document…

Walmart Canada

(CAN) Customer Service Manager

Vegreville, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6809 HWY 16A W, VEGREVILLE, AB T9C 0A2, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training associates, and overseeing transactions and cash controls. Maintain safety, security, and company compliance while promoting store programs and ensuring efficient customer service.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling And Break Coordination
Operational Compliance
Customer Flow Management
Attention To Detail
Flexibility

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns And Exchanges
Electronic Article Surveillance (EAS)
Loss Prevention
Failure To Deactivate Logs
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Credit Card Services
Walmart Protection Plans
Customer Discounts
Associate Discounts
Evening And Weekend Shifts
Physical Stocking
Store Recovery

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