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Added 12 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 12 mins ago
K
Design Technologist
Kinectrics
Toronto, ON
- Full-time
…industry, where purpose and people mean as much as innovation and growth. That’s why we choose only the best and brightest to join us. To keep pace with the expanding energy and utility…
Added 12 mins ago
IH
Manager | Human Resources Operations
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking a permanent full-time Manager, Human Resources Operations to provide strategic HR leadership and guidance in a large, complex unionized healthcare environment.…
Added 12 mins ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
…customer experiences is matched by our dedication to employee growth and satisfaction. Enjoy a dynamic work environment, comprehensive rewards, and opportunities for career…
Added 12 mins ago
MPD Technology - Automation Manager
Beyond Energy Services & Technology
Calgary, AB
The MPD Automation Manager owns the full controls and electrical lifecycle of our Managed Pressure Drilling systems, from concept to rig-site support. This covers PLC and HMI software,…
Added 12 mins ago
H
Lead Field Service Technician
Honeywell
Hamilton, ON
- Full-time
…service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive continuous improvement initiatives and establish strong…
Added 26 mins ago
WC
(CAN) Cosmetics Associate
Walmart Canada
Yellowknife, NT
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 27 mins ago
A
Property Manager
Avana
Regina, SK
- Full-time
…strong focus on quality, resident experience, and community growth. Our workplace culture is rooted in collaboration, accountability, and shared…
Added 27 mins ago
Chef de Programme / Program Manager
OPAL-RT
Montreal, QC
OPAL-RT Technologies is looking for a Program Manager.
Added 27 mins ago
Licensed Dispatcher
Rise Air
Saskatoon, SK
Reporting to the Manager, Operational Control, a Licensed Dispatcher is responsible for all technical aspects of flight planning for all aircraft and works closely with the pilot-in-command…
Added 27 mins ago
SALES ASSOCIATE - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
…ourselves on seeing our people reach their full potential through growth, confidence, passion, and innovation.…
Added 41 mins ago
(CAN) Directs Store Delivery Associate (Part Time)
Walmart Canada
Merritt, BC
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 41 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Val-d'Or, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 41 mins ago
IW
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 41 mins ago
IW
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 41 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 41 mins ago
CC
Machine Operator
CRH Canada
Balzac, AB
- Full-time
An inclusive culture that values opportunity for growth, development, and internal promotion
Added 41 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 41 mins ago
WC
Full Time(CAN) Customer Service Manager
Walmart Canada
Charlottetown, PE
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 41 mins ago
BM
Child Care Attendant - Year-Round - Occasional
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Designing and leading engaging, developmentally appropriate activities that support growth in all five key developmental areas.
Added 41 mins ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 41 mins ago
TC
Assistant Store Manager Marshalls - South Keys Mall
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 41 mins ago
PC
Manager, Financial Services, Digital Banking Operations, Consulting
PwC Canada
Toronto, ON
- Full-time
As an Operations Consulting - Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 41 mins ago
WC
(CAN) Manager, Learning and Development
Walmart Canada
Mississauga, ON
- Full-time
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking;…

Walmart Canada

(CAN) Customer Service Manager

Quesnel, BC, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

890 RITA RD, QUESNEL, BC V2J 7J3, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Customer Loyalty
Time Management

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Leadership
Associate Training
Customer Support
Transaction Processing
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Theft Prevention
Staff Coverage
Break Coordination
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Operational Standards
Scanning Accuracy
Productivity Standards
Evening Shifts
Weekend Shifts
Holiday Shifts

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