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Added 2 mins ago
WC
(CAN) Deli Bakery Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Added 2 mins ago
WC
Stocking 1 Team Associate
Walmart Canada
Brandon, MB
- Full-time
Working merchandise and CAP/VizPicking bins to support the Customer Availability Process.
Added 2 mins ago
KG
Operator, Water Treatment
Kinross Gold Corporation
Red Lake, ON
- Full-time
…excellent potential to become a top-tier deposit that could support a large, long-life mine complex. Kinross’ comprehensive exploration and development program will aim to support the…
Added 2 mins ago
WC
Omni Customer Fulfillment Associate
Walmart Canada
Winnipeg, MB
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 2 mins ago
WC
Stock unloader associate
Walmart Canada
Winnipeg, MB
- Full-time
Labels and places overstock merchandise in designated areas to support efficient inventory management.
Added 2 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
…front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in…
Added 2 mins ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Estevan, SK
- Full-time
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Added 2 mins ago
FC
Casual Courier-2
FedEx Canada
Clairmont, AB
- Part-time
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of…
Added 2 mins ago
FC
Casual Courier
FedEx Canada
Windsor, ON
- Part-time
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of…
Added 2 mins ago
SL
Warehouse Associate (Full-Time)
Sporting Life
Toronto, ON · Etobicoke, ON
- Full-time
Work closely with store teams to support inventory management and ensure products are available when customers need them.
Added 2 mins ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
Ensure compliance with visual standards, pricing, planograms, and inventory control.
Added 2 mins ago
A
Freelancer Sales Support
AMOREPACIFIC
Toronto, ON
- Part-time
Support store meetings and informal product education to keep Tata Harper top of mind.
Added 17 mins ago
FC
Package Handler Trainer
FedEx Canada
Windsor, ON
- Part-time
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of…
Added 17 mins ago
C
Maintenance Storekeeper
Cascades
Vaughan, ON
- Full-time
Set up and support various vendor management inventory programs.
Added 17 mins ago
WC
(CAN) Cosmetics Associate
Walmart Canada
Yellowknife, NT
- Full-time
Claims, Returns, and Asset Protection Support
Added 17 mins ago
FC
Courier-3
FedEx Canada
London, ON
- Part-time
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of…
Added 17 mins ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
…as required, and follow Company policies and procedures to support a clean, safe…
Added 17 mins ago
C
Sales & Operations Execution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
Establish inventory strategies and optimize the distribution network to support business objectives.
Added 17 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Yellowknife, NT
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 17 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Yellowknife, NT
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 17 mins ago
TT
Yard Labour
TF Truckload & Logistics
AB · Edmonton, AB
- Full-time
…yard operations by performing various manual labour tasks to support the movement of pipe and other materials within the yard according to applicable procedures, complying with defined…
Added 18 mins ago
Retail Sales Associate
EssilorLuxottica Group
Whistler, BC
Added 18 mins ago
SALES ASSOCIATE - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
Support daily operations like restocking and backstore tasks
Added 32 mins ago
IW
Coordinator, Region Office Operations (12 Months Contract) - Mississauga, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
…Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial…
Added 32 mins ago
(CAN) Directs Store Delivery Associate (Part Time)
Walmart Canada
Merritt, BC
Processes direct and local shipments promptly, including OMNI merchandise, alcohol, and warehouse trailer deliveries, to support timely movement of merchandise to the sales floor.

Walmart Canada

(CAN) Customer Service Manager

Quesnel, BC, Canada

$15 CAD / hour · Full-time

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

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Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

890 RITA RD, QUESNEL, BC V2J 7J3, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Customer Loyalty
Time Management

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Leadership
Associate Training
Customer Support
Transaction Processing
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Theft Prevention
Staff Coverage
Break Coordination
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Operational Standards
Scanning Accuracy
Productivity Standards
Evening Shifts
Weekend Shifts
Holiday Shifts

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