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Added 7 mins ago
WC
(CAN) Cosmetics Associate
Walmart Canada
Yellowknife, NT
- Full-time
Position Summary...Working as a Cosmetics Associate at Walmart Canada is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent…
Added 7 mins ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…
Added 7 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Yellowknife, NT
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 7 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Yellowknife, NT
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 7 mins ago
Retail Sales Associate
EssilorLuxottica Group
Whistler, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 7 mins ago
SALES ASSOCIATE - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 7 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training…
Added 7 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Surrey, BC
- Full-time
You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training…
Added 22 mins ago
(CAN) Directs Store Delivery Associate (Part Time)
Walmart Canada
Merritt, BC
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 22 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Val-d'Or, QC
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 22 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 22 mins ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Val-d'Or, QC
- Full-time
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…
Added 22 mins ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Châteauguay, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 22 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 22 mins ago
WC
(CAN) Préposé au stockage, fruits et légumes
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 22 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Drumheller, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 22 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 22 mins ago
WC
OMNI Customer Fulfillment Associate - 3AM SHIFT
Walmart Canada
Red Deer, AB
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 22 mins ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Quesnel, BC
- Full-time
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…
Added 22 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Bowmanville, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 22 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
…with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer…
Added 22 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 22 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Vaudreuil-Dorion, QC
- Contract
…based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality…
Added 22 mins ago
WC
General Merchandise Associate
Walmart Canada
Port Alberni, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 22 mins ago
WC
Préposé au stockage et aux chariots
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…shopping carts from cart corrals, the parking lot, and the store perimeter and returning them to designated storage locations using approved procedures. Through friendly customer…

Walmart Canada

(CAN) Customer Service Manager

Quesnel, BC, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

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Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

890 RITA RD, QUESNEL, BC V2J 7J3, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Customer Loyalty
Time Management

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Leadership
Associate Training
Customer Support
Transaction Processing
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Theft Prevention
Staff Coverage
Break Coordination
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Operational Standards
Scanning Accuracy
Productivity Standards
Evening Shifts
Weekend Shifts
Holiday Shifts

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