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Added 24 mins ago
SI
Keyholder
SNDL Inc.
Calgary, AB · Value Buds Forest Lawn
- Part-time
We’re looking for a motivated and dependable Keyholder to join our team. As a Keyholder, you’ll be the face of our brand, providing exceptional service while helping customers navigate the…
Added 24 mins ago
Advisor, Procurement Planning
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Assist with the development of the annual procurement plan and lead the quarterly forecasting process with internal departments.
Added 24 mins ago
Systems Analyst
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Lead and/or collaborate the activities required to ensure system configuration meets the municipality’s business needs, including design, documentation, and testing to the Municipality’s IS…
Added 24 mins ago
XT
Carrier Logistics Planner
XTL TRANSPORT INC.
Balzac, AB
- Full-time
XTL Logistics Inc. is looking for a Carrier Logistics Planner at our Balzac Terminal to become a part of our excellent team. This is a great opportunity for an individual who is…
Added 24 mins ago
WC
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Williams Lake, BC
- Full-time
Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
Added 40 mins ago
AN
Registered Psychiatric Nurse (RPN) - Full-Time
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Full-time
…responsible for documentation, safe medication administration, team building, liaising with community medical partners, cultural sensitivity awareness, monitoring and engaging in trauma…
Added 40 mins ago
AN
Licensed Practical Nurse (LPN) - Casual
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Part-time
…responsible for documentation, safe medication administration, team building, liaising with community medical partners, cultural sensitivity awareness, monitoring and engaging in trauma…
Added 40 mins ago
AN
Registered Nurse (RN) - Casual
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Part-time
…responsible for documentation, safe medication administration, team building, liaising with community medical partners, cultural sensitivity awareness, monitoring and engaging in trauma…
Added 40 mins ago
AN
Registered Nurse (RN) - Full-Time
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Full-time
…responsible for documentation, safe medication administration, team building, liaising with community medical partners, cultural sensitivity awareness, monitoring and engaging in trauma…
Added 40 mins ago
AN
Licensed Practical Nurse (LPN) - Full-Time
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Full-time
…responsible for documentation, safe medication administration, team building, liaising with community medical partners, cultural sensitivity awareness, monitoring and engaging in trauma…
Added 40 mins ago
AN
Registered Psychiatric Nurse (RPN) - Casual
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Part-time
…responsible for documentation, safe medication administration, team building, liaising with community medical partners, cultural sensitivity awareness, monitoring and engaging in trauma…
Added 40 mins ago
CC
Retail Shift Leader
Canna Cabana
St. Paul, AB
- Full-time
Canna Cabana St. Paul is actively seeking Full Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us…
Added 40 mins ago
C
Operations Management Associate - Food Manufacturing
Cargill
High River, AB
- Full-time
…a result, you will have the possibility of working varying shift hours, 8 to 10-hour shifts, and even 6-day weeks depending on customer demand. As an industry leader, it’s all part of…
Added 40 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Smiths Falls, ON
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 55 mins ago
FOH Management - Service Supervisor
Northland Properties
Calgary, AB
…driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about…
Added 1 hour ago
SI
Keyholder
SNDL Inc.
Ajax, ON · Pickering, ON · Toronto, ON · Value Buds Danforth & Main
- Part-time
We’re looking for a motivated and dependable Keyholder to join our team. As a Keyholder, you’ll be the face of our brand, providing exceptional service while helping customers navigate the…
Added 1 hour ago
SC
chef de quart - Store# 04072, TASCHEREAU & REGENT
Starbucks Coffee Company
Longueuil, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
S
Casual Specialized Child/Youth Support Worker - Abbotsford
Strive
Abbotsford, BC
- $29.22 CAD / hour
- Part-time
Strive's Mission is "To partner with individuals of diverse abilities to lead healthy, fulfilling lives by providing a foundation of support."
Added 1 hour ago
LA
Warehouse Worker - Contract (Day Shift)
Lordco Auto Parts
Port Coquitlam, BC
- From $18.85 CAD / hour
- Full-time
…and moving? Then come bring distribution to life and join our team at Lordco’s new state-of-the-art Distribution Center located in Port…
Added 1 hour ago
LA
Warehouse Worker - Contract (Afternoon Shift)
Lordco Auto Parts
Port Coquitlam, BC
- From $20 CAD / hour
- Full-time
…and moving? Then come bring distribution to life and join our team at Lordco’s new state-of-the-art Distribution Center located in Port…
Added 1 hour ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
…Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to patients/residents/clients. This position is responsible to lead and…
Added 1 hour ago
Manager, Health Services
Winnipeg Regional Health Authority
Beausejour, MB
…Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to patients/residents/clients. This position is responsible to lead and…
Added 1 hour ago
Administrative Secretary 3
Winnipeg Regional Health Authority
Winkler, MB
Demonstrated ability to effectively contribute and lead in a team environment.
Added 1 hour ago
Lead Hand - Supply and Distribution
Winnipeg Regional Health Authority
Winnipeg, MB
Demonstrated ability to instruct, coach and lead teams.
Added 1 hour ago
IR
Manager, Health Services
Interlake-Eastern Regional Health Authority
Beausejour, MB
- Full-time
…Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to patients/residents/clients. This position is responsible to lead and…

Walmart Canada

(CAN) Customer Service Manager

Smiths Falls, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

114 LOMBARD ST, SMITHS FALLS, ON K7A 5B8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and resolve customer and associate concerns. Train associates, oversee transactions and cash controls, support loss prevention and emergency procedures, and ensure compliance with company standards and programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Time Management
Attention To Detail
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Requirements
Theft Prevention
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Inventory Restocking
Product Zoning

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