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Added 6 mins ago
MM
Cook
Meaty Meats Inc.
Toronto, ON
- Full-time
Strong communication and customer service skills
Added 6 mins ago
TH
Merchandising Associate: Part Time (TEMP)- COQUITLAM
The Home Depot
Coquitlam, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 6 mins ago
FS
School Bus Driver
First Student
Halifax, NS
- Part-time
Previous experience as a teacher, commercial driver, social worker, classroom assistant, hospitality worker, or customer service or retail associate.
Added 6 mins ago
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Retail Associate, SEAS - Nike Dixie
Nike
Mississauga, ON · NCS CA MISSISSAGUA- DIXIE
- Part-time
As a Nike Retail Associate, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for…
Added 6 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 6 mins ago
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SEASONAL - Cast Member SilverCity Victoria
Cineplex
Victoria, BC · SC Victoria
- Part-time
Added 6 mins ago
C
Client Engagement Associate
CIBC
Mission, BC
- Part-time
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Added 6 mins ago
SI
Sales Associate
Staples Inc.
Vancouver, BC
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 6 mins ago
Customer Experience Associate - Kleinburg (22.5 Hours/Week)
Scotiabank
Woodbridge, ON
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 20 mins ago
WC
PT (CAN) Overnight Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 20 mins ago
WC
PT (CAN) Overnight Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 20 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
- Temporary
…great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent customer service by living Walmart’s values, maintaining a…
Added 20 mins ago
WC
(CAN) Stocking 1 Team Associate
Walmart Canada
MB · Saint-Laurent, MB
- Contract
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 20 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
MB · Saint-Laurent, MB
- Contract
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 20 mins ago
(CAN) Self Checkout Attendant - Part Time
Walmart Canada
Port Elgin, ON
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 20 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate (3 month Contract)
Walmart Canada
Hanover, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 20 mins ago
WB
Assistant Manager Sous Chef, Winter Seasonal
Whistler Blackcomb
Whistler, BC
- Temporary
…free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 20 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
MB · Saint-Laurent, MB
- Contract
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 20 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Sudbury, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 20 mins ago
WC
PT (CAN) Overnight Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 20 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Val-d'Or, QC
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 20 mins ago
WF
Bakery Venue Service Team Member (Coffee Bar) - Part Time
Whole Foods Market
BC · West Vancouver, BC
- Part-time
Performs all functions related to customer service, stocking, and sanitation. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly,…
Added 20 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Cold Lake, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 20 mins ago
WC
(CAN) Stocking 1 Team Associate
Walmart Canada
Peace River, AB
- Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 20 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Fredericton, NB
- Full-time
…is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department…

Walmart Canada

(CAN) Customer Service Manager

Hinton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

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Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

# 100 900 CARMICHAEL LANE, PARKS W MALL HINTON, AB T7V 1Y6, Canada

Are you currently a Walmart associate?

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and loss-prevention procedures. Maintain safety and operational standards while promoting company programs and ensuring efficient customer service.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Communication
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Customer Loyalty
Operational Standards
Evening Shifts
Weekend Shifts
Holiday Shifts

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