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Added 26 mins ago
CH
Manager, Health & Safety
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
The Manager, Health and Safety is responsible for providing strategic and operational leadership for the Alterra Experiences Division's occupational health and safety program, ensuring the…
Added 26 mins ago
CO
Return to Work Specialist (2)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…timely, and sustainable return-to-work outcomes. Reporting to the Manager of Health, Safety, and Return to Work Services, you'll play an important role in supporting employee wellness,…
Added 26 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Val-d'Or, QC
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 26 mins ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Dryden, ON
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 26 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 26 mins ago
WC
Day Remodel Associate
Walmart Canada
Huntsville, ON
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 26 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Lloydminster, AB
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 26 mins ago
BM
Manager, Guest Safety and Parking - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Guest Safety & Parking Manager is responsible for leading the day-to-day delivery of resort safety and parking operations, ensuring a safe, welcoming, and well-managed environment for…
Added 26 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Lethbridge, AB
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 26 mins ago
WC
Customer Service Manager
Walmart Canada
Port Perry, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 26 mins ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 26 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Brampton, ON
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 26 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Vancouver, BC
- Full-time
…hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both in-person and…
Added 26 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Brampton, ON
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 26 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Abbotsford, BC
- Full-time
…hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both in-person and…
Added 26 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Guelph, ON
- Full-time
…hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals - both in-person and…
Added 26 mins ago
A
Information Technology Program Manager
Altis
Mississauga, ON
- $130 to $140 CAD / hour
- Contract
We’re looking for an experienced IT Program Manager to lead complex, high-impact technology initiatives within a dynamic enterprise environment. This opportunity focuses on transforming IT…
Added 26 mins ago
AI
QA Co-op, Organic Meadow
Agrifoods International Cooperative Ltd
Guelph, ON
- Full-time
Added 26 mins ago
AA
Manager Station Operations
Alaska Airlines
Sidney, BC
- Full-time
The Manager Station Operations is responsible for oversight of all facets of station operations at their designated airports. As a people leader, this role establishes priorities for the…
Added 26 mins ago
G-
Operations Supervisor
GFL - Sewer Technologies Division
Dartmouth, NS
- Full-time
…Operations Supervisor will be reporting directly to the Operations Manager, the Operations Supervisor is responsible for creating a zero harm environment, and maintaining efficient…
Added 26 mins ago
TE
Branch Administrator - Victoria
TK Elevator
Victoria, BC
- Full-time
Record admin activities & assist with various safety initiatives and compliance requirements
Added 26 mins ago
TE
Field Operations Supervisor, Service - Edmonton
TK Elevator
AB · Edmonton, AB
- Full-time
Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
Added 26 mins ago
WC
Asset Protection Associate
Walmart Canada
Sherwood Park, AB
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 26 mins ago
P1
Senior Human Resources Generalist
Point 1 Displays
Montreal, QC
- Full-time
Added 26 mins ago
E
Electrical Engineer Specialist
Enbridge
Calgary, AB
- Full-time
Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or…

Walmart Canada

(CAN) Customer Service Manager

Hinton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

# 100 900 CARMICHAEL LANE, PARKS W MALL HINTON, AB T7V 1Y6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions, cash controls, and loss-prevention procedures. Maintain safety and operational standards while promoting company programs and ensuring efficient customer service.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Communication
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Customer Loyalty
Operational Standards
Evening Shifts
Weekend Shifts
Holiday Shifts

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