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Added 3 mins ago
M
Senior Advisor, Ridership Forecasting and Analysis
MX
ON
- Full-time
…in the 5-10 year and beyond horizon. The Senior Advisor will lead the application of forecasting models and analysis tools, interpret results, and identify the key drivers of success and…
Added 12 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Edson, AB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 12 mins ago
WC
(CAN) Stocking 1 Team Lead
Walmart Canada
Thompson, MB
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 12 mins ago
BM
Supervisor, Food & Beverage - WINTER- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The purpose of this role is to provide lead daily operations to assist employees in working efficiently to uphold service standards, while creating exceptional guest experiences.
Added 12 mins ago
WB
Year-Round Assistant Store Manager: Can-Ski Hilton & Showcase Snowboards
Whistler Blackcomb
Whistler, BC
- Full-time
Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
Added 12 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 12 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 12 mins ago
WC
(CAN) Associé de nuit, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 27 mins ago
S
Services Lead, Stores - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 27 mins ago
S
Stage Experience Lead - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 33 mins ago
MG
Inside Sales Professional - Bilingual
Manitoulin Group of Companies
Pointe-Claire, QC
- Full-time
- On-site
This is intended as a transitionary position which will eventually lead to a position in Outside Sales.
Added 41 mins ago
C
Director, Operations
Clarity
Vancouver, BC
- $180,000 to $300,000 CAD / year
- Full-time
As Director, Operations, you will lead the department that supports Clarity’s commercial and go-to-market teams as well as the systems and data they rely on. You’ll build and improve the…
Added 41 mins ago
AS
Automation Engineer
AgileGrid Solutions
Canada
- Full-time
You will lead automation projects from initial requirements and system design through programming, installation, commissioning, validation, operator training, and production hand-off. You…
Added 41 mins ago
S
Account Development Representative II
Samsara
Ottawa, ON · Kanata, ON
- Full-time
Added 41 mins ago
TN
Associate - Investments (NY or Vancouver)
The New Industrial Corporation
Vancouver, BC
- Full-time
You will build and own complex financial models, lead diligence workstreams and lead the preparation of Investment Committee materials, working across both company (top-co) investments and…
Added 41 mins ago
TN
Associate - Project Development & Construction
The New Industrial Corporation
Vancouver, BC
- Full-time
…interdisciplinary teams. Over time, the goal is for you to lead project development workstreams with minimal partner…
Added 41 mins ago
S
Account Development Representative II
Samsara
Quebec, QC
- Full-time
Added 41 mins ago
S
Account Development Representative II
Samsara
Ottawa, ON
- Full-time
Added 41 mins ago
AD
Pastry Cook (Full Time) - Auberge Du Pommier
Auberge du Pommier
Toronto, ON
- Full-time
Lead by example as a hands on Pastry Cook ensuring the quality and consistency of all products served.
Added 41 mins ago
S
Account Development Representative II
Samsara
Calgary, AB
- Full-time
Added 42 mins ago
A
Director, Medical Affairs, Canada
ALK
Mississauga, ON
- Full-time
We’re looking for an experienced and strategic Director, Medical Affairs, Canada to lead our Canadian medical affairs organization and partner with senior leaders to advance scientific,…
Added 57 mins ago
W
(CAN) Customer Service Manager
Walmart
Whitehorse, YT
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 57 mins ago
W
(CAN) Stocking 1 Team Lead
Walmart
Thompson, MB
- Full-time
5. Review completed schedules with People Lead.
Added 1 hour ago
Team lead, raw materials
Mircom
Vaughan, ON
Summary: We are searching for an experienced candidate who will lead the Raw Materials (RM) team to ensure efficient, safe, and accurate end-to-end operations, including receiving,…
Added 1 hour ago
QC
DSP Application Engineer, Principal
Qualcomm Canada ULC
Ottawa, ON
- On-site
Serve as the technical lead for strategic customers deploying Qualcomm DSP-enabled AEC and Optical Transceiver products.

Walmart

(CAN) Customer Service Manager

Whitehorse, YT, Canada

The minimum rate of pay for this position starts from $20.81. · Full-time

Apply on walmart.wd504.myworkdayjobs.com About employer

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Job details

Pay: The minimum rate of pay for this position starts from $20.81.
Job type: Full-time
Posting language: English
Posted: Nov 14, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $20.81.

‎

Le taux horaire minimum pour ce poste débute à 20.81.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9021 QUARTZ RD, WHITEHORSE, YT Y1A 4P9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply on walmart.wd504.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and maintaining safety standards.

Requirements

The position requires candidates to be at least 16 years of age. Applicants must be available to work a flexible schedule, including evenings, weekends, and holidays.

Skills

Leadership
Customer Service
Retail Operations
Cash Management
Loss Prevention
Team Training
Conflict Resolution
Inventory Management
Safety Compliance
Operational Standards
Transaction Oversight
Communication
Problem Solving
Time Management
Adaptability

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Training
Compliance
Merchandise
Transaction Oversight
Operational Standards
Team Management

Seniority

Mid level

Tools

POS registers
EAS systems
Walmart Protection Plan
Workday

Languages

English
French

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Work requirements

Jobs in Canada