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Added 10 mins ago
Warehouse Associate - Loader/Unloader - 2nd Shift
Cintas Canada
Hamilton, ON
Full-time
Cintas is seeking a Warehouse Associate – Loader/Unloader to support the Rental Division. Loader/Unloaders are responsible for driving company trucks to designated areas in the facility for…
Added 10 mins ago
Store Associate Calgary - For Future Opportunities
The Salvation Army in Canada
Calgary, AB
Full-time
This is an evergreen posting used to build a talent pipeline for future “Store Associate” vacancies. Applications are reviewed on an ongoing basis, and qualified candidates may be contacted…
Added 10 mins ago
Assistant Manager, Capital and Renewal
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Full-time
Line of Responsibility: Responsible to the Associate Manager, Capital and Renewal
Added 10 mins ago
Overhead Crane Technician / Industrial Electrician
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Added 10 mins ago
Junior Finance Associate
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$55,000 to $65,000 CAD / year
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…pits and quarries, our unmatched fleet of trucks and heavy equipment, our state-of-the-art facilities, and our dedicated employees, Thomas Cavanagh Construction has earned a reputation as…
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Overhead Crane Technician / Industrial Electrician
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Warehouse Associate
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Assistant to Associate Dean (Appendix D/Temporary Assignment: October 2026 - September 2027)
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Added 26 mins ago
Vice-President or Associate, Equity Derivatives & Analytics
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Added 26 mins ago
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Added 26 mins ago
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Added 26 mins ago
Warehouse Associate
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Overnight Maintenance
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…candidate will be responsible for deep cleaning of kitchen equipment, handling cleaning chemicals safely, and maintaining overall cleanliness of the…
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$35 to $40 CAD / hour
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Added 41 mins ago
Accounting Associate
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Added 41 mins ago
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Utilize precision measurement equipment and apply metrology principles to measure, gauge, and inspect a wide range of products, components, and assemblies for conformity.
Added 56 mins ago
Donor Centre Associate
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Canadian Blood Services is looking for a Temporary part-time Phlebotomist (Donor Centre Associate) to join our dynamic Collections team in our ON-Brampton-Financial Dr donor centre.
Added 56 mins ago
Accountant, Senior/CAN
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…computer. Regular use of hands for typing and operating office equipment is required, along with visual focus on screens and…
Added 1 hour ago
CLI - Warehouse Associate - Kamloops
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…repacking customer products, physically picking orders and/or using equipment to move product and load/unload trucks (if qualified and…
Added 1 hour ago
Columbia at Tanger - Part Time Sales Associate
Columbia Sportswear Company
Ottawa, ON
Part-time
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural…
Added 1 hour ago
Seasonal Part Time Associate
Columbia Sportswear Company
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Part-time
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural…

Walmart Canada

(CAN) Customer Service Manager

Winnipeg, MB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.95.

‎

Le taux horaire minimum pour ce poste débute à 16.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3655 PORTAGE AVE, UNICITY MALL WINNIPEG, MB R3K 2G6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and ensuring compliance with safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Communication
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Loss Prevention
Cash Management
Safety Procedures
Inventory Management
Associate Training
Compliance
EAS Systems
Transaction Oversight
Leadership
Operational Standards
Merchandise Deactivation
Store Standards
Workday

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