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Added 27 mins ago
Team Lead (Holt Renfrew Bloor)
Moncler
Toronto, ON
Full-time
As a Team Lead, you will be an ambassador of the Brand. You will assist the Store Manager and Client Advisor Manager (CAM) in coaching and developing the team, building Client…
Added 27 mins ago
Mac Cosmetics Assistant Store Manager
ELC Beauty LLC
Richmond, BC
Proven retail experience preferably within cosmetics
Added 58 mins ago
Store Crew
7-Eleven
Calgary, AB
Full-time
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 58 mins ago
Associate, Product Manager, Personal Deposit
Bank of China (Canada)
Markham, ON
Full-time
Experience in personal banking, retail banking, deposit products, product management, business development, or client relationship management.
Added 58 mins ago
Store Crew
7-Eleven
AB · Edmonton, AB
Full-time
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 1 hour ago
Supervisor (Part Time)
Carters Inc.
Lethbridge, AB
Part-time
Consistently model service standards and omni-channel experience while coaching others to success
Added 2 hours ago
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners/HomeSense - Méga Centre Lebourgneuf -
The TJX Companies, Inc.
Quebec, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
Coordonnateur / Coordonnatrice de Magasin de Détail Traitement Marchandise Temps Plein Winners/HomeSense - Méga Centre Lebourgneuf -
The TJX Companies, Inc.
Quebec, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
Coordonnateur / Coordonnatrice de Magasin de Détail Service Clientèle Temps Plein Winners/HomeSense - Méga Centre Lebourgneuf -
The TJX Companies, Inc.
Quebec, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
Banquet Server - Summer 2026
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
Full-time
…and strong interpersonal abilities, who has several years of experience in banquet settings and is prepared to lead a team to deliver remarkable experiences to our guests, both on a large…
Added 3 hours ago
Store Crew
7-Eleven
Penticton, BC
Internship
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 3 hours ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
Specific offers within the listed pay ranges are determined by a variety of factors such as experience, education, skills, certifications and business needs.
Added 3 hours ago
Store Crew
7-Eleven
Merritt, BC
Internship
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 3 hours ago
Assistant Store Manager
Levi Strauss & Co.
BC · West Vancouver, BC, CAN
Full-time
3+ years progressive retail leadership experience and proven skills in supervising, coaching and training; exhibits discretion, professional judgement, tact and diplomacy.
Added 4 hours ago
Retail Assistant Manager
Staples Canada
Camrose, AB
Full-time
Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations.…
Added 4 hours ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 4 hours ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 4 hours ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Vaudreuil-Dorion, QC
Contract
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 4 hours ago
Sales Account Manager - Canada
norda run
Montreal, QC
Full-time
We are seeking a driven, high-energy Account Manager to lead our growth across the Canadian market for strategic accounts. Based in our home city of Montreal, you will be the face of norda…
Added 4 hours ago
Retail Store Coordinator Full time Winners- Laurentian Valley
The TJX Companies, Inc.
Pembroke, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 5 hours ago
Director, E-commerce & Digital Growth, Agricultural Retail
Talencore
ON · London (Sunningdale / West Masonville / Medway / NE Hyde Park / East Fox Hollow), Ontario
Full-time
Experience in agriculture, biological products, lawn and garden, horticulture, home improvement, consumer products or specialty retail.
Added 6 hours ago
Customer Service Rep
Hydra Pure Group
Brantford, ON
Full-time
…water treatment and air purification solutions through trusted retail and home service…
Added 6 hours ago
Responsable de l'Experience Invite | Carrefour Laval
lululemon
Laval, QC
Full-time
Le ou la responsable de l’expérience-invité doit s’assurer que tous les invités (c.-à-d. les clients) vivent une expérience de qualité en magasin. Pour ce faire, il ou elle supervise ou…
Added 6 hours ago
AI/ML Engineer
lululemon
Vancouver, BC
Full-time
…capabilities, and AI solutions across lululemon’s vertically integrated retail ecosystem, embedding strong data governance and responsible AI practices from the very beginning. By applying…
Added 6 hours ago
Director - Global Procurement, Store Development & Facilities
lululemon
Vancouver, BC
Full-time
Root category strategy development and implementation with proven expertise and knowledge of retail store fixture programs, global manufacturing trends, and sound experience partnering with…

Walmart Canada

(CAN) Customer Service Manager

Winnipeg, MB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.95.

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Le taux horaire minimum pour ce poste débute à 16.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3655 PORTAGE AVE, UNICITY MALL WINNIPEG, MB R3K 2G6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and ensuring compliance with safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Communication
Time management
Adaptability

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Loss Prevention
Cash Management
Safety Procedures
Inventory Management
Associate Training
Compliance
EAS Systems
Transaction Oversight
Leadership
Operational Standards
Merchandise Deactivation
Store Standards
Workday

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