Jobs in Canada

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Added 18 mins ago
Asset Protection Associate- Full time
Walmart Canada
Woodstock, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 1 hour ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 1 hour ago
Senior Data Analyst I, Product
Mistplay
Toronto, ON
Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 1 hour ago
Operations & Administration Manager
The Northern Miner
Toronto, ON
Full-time
The Operations & Administration Manager supports the efficient operation of The Northern Miner Group through office administration, support to the President, sales and client…
Added 2 hours ago
Sales & Education Manager, Sephora Collection - East
sephora.com
Montreal, QC
Full-time
Ready for a career glow-up? As Manager, Sales & Education, Sephora Collection, East, you’ll be responsible for driving Sephora Collection growth by partnering with in-store teams to elevate…
Added 2 hours ago
Client Advisor
RBC
St. Marys, ON
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
Director, CLAO Data Management and Reporting Services(12 Month Contract)
RBC
Toronto, ON
Full-time
Analytics, Big Data Management, Budgeting, Business Case Design, Business Intelligence Tools, Business Performance Management, Business Statistics, Change Leadership, Critical Thinking,…
Added 2 hours ago
Manager, Portfolio Reporting and Analysis
RBC
Toronto, ON
Full-time
…consistency, and accessibility across various reporting platforms and business intelligence…
Added 2 hours ago
Client Advisor
RBC
Oakville, ON
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
Private Wealth Tax, Manager
PwC
Toronto, ON
Full-time
As a PwC Private Tax Manager, you’ll work as part of a team of problem solvers, helping to solve complex business transactions, deliver high-quality client service and operational…
Added 2 hours ago
Reliability Engineering Co-Op
Thermo Fisher Scientific
Mississauga, ON
Full-time
Work closely with Reliability Engineering Team/Manager to develop and implement processes and procedures necessary to establish a Reliability Centered Maintenance (RCM) culture in the site…
Added 2 hours ago
Transaction Services, Manager
Pwc Canada
Toronto, ON
Full-time
As a Transaction Services Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency.…
Added 2 hours ago
Credit Risk Manager
Pwc Canada
Toronto, ON
Full-time
Collaborating with different lines of business to develop new service offerings such as artificial intelligence/machine learning model risk management, cloud migration and technology…
Added 2 hours ago
Sales Manager (Planet Ford)
Performance Auto Group
Brampton, ON
Full-time
Planet Ford is looking for a Sales Manager to join our dynamic team!
Added 2 hours ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
Pharmacy Manager, Hourly Full Time Day
Loblaw Companies Limited
Vaughan, ON
Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 2 hours ago
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Aurora, ON
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
Pharmacy Manager, Hourly Part Time Day
Loblaw Companies Limited
Barrie, ON
Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 2 hours ago
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
Manager/Field Case Manager for a designated territory, dependent on the program. The superior
Added 2 hours ago
Director, Pharmacy Operations (12 mos contract)
Loblaw Companies Limited
Vancouver, BC
Full-time
…The Director, Pharmacy Operations must have a passion for the business, solid operational experience and a desire to make a difference by helping colleagues to develop their skills, build…
Added 2 hours ago
Sales Manager
TCL Solar
Canada
Full-time
We are seeking a highly self-motivated and results-driven sales professional to develop and expand our PV module business in Canada. If you thrive on autonomy, ownership, and the challenge…
Added 2 hours ago
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Toronto, ON
Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…

Walmart Canada

(CAN) Customer Service Manager

ON, Canada
Kenora, ON, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

‎

Le taux horaire minimum pour ce poste débute à 18.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

24 MIIKANA WAY UNIT # 1, KENORA, ON P9N 4J1, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, loss prevention, and maintaining safety and operational standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule, including evenings, weekends, and holidays. The role requires physical stamina for standing, bending, and lifting up to 50 lbs.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Team Leadership
Inventory Control
Training
Compliance
Transaction Oversight
Operational Standards
Conflict Resolution
Retail Management

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