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Added 12 mins ago
Store Manager- Heartland Town Centre
GEOX
Mississauga, ON
Full-time
…will play a key role in driving sales, ensuring exceptional customer service, and leading a team of motivated staff. You will be responsible for inventory management, team leadership,…
Added 27 mins ago
Investment Specialist
BMO
Edmonton, AB
Full-time
Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed…
Added 27 mins ago
Financial Planner
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Full-time
Provides financial and investment planning and advice to deliver a solution in the best interests of the customer. Determines client needs and provides solutions though the sales of managed…
Added 42 mins ago
Coordonnateur/Coordonnatrice de magasin , Temps Plein, Winners Faubourg Boisbriand
The TJX Companies, Inc.
Boisbriand, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 42 mins ago
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Other
Strong customer service and communication skills
Added 1 hour ago
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$60,000 to $72,000 CAD / year
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Build, enhance, and nurture customer relationships to secure customer loyalty and generate business.
Added 1 hour ago
Bilingual Food Service Manager
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Up to $50,000 CAD / year
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The Store Manager is responsible for the day-to-day operations of the retail location and will lead all aspects of the Bento business. With a focus on sales and profitability, you will…
Added 1 hour ago
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Added 1 hour ago
Retail Team Lead II (FT)
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Full-time
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a…
Added 2 hours ago
Part-Time Cast Leader
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You consistently deliver the highest quality of guest service and have the ability to lead those behaviors in others
Added 3 hours ago
Key Holder- Toronto Hazelton FSS
Estée Lauder Companies
Toronto, ON
Full-time
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 3 hours ago
Part Time Floor Leader - Mic Mac Shopping Centre
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Dartmouth, NS
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Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 3 hours ago
Account Manager - National Programs
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Lead commercial conversations about pricing, scope and customer commitments.
Added 3 hours ago
Part Time Floor Leader - Mic Mac Shopping Centre
Lush Fresh Handmade Cosmetics North America
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Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 4 hours ago
Guest Experience Lead | Masonville Place
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Full-time
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Added 4 hours ago
Team Lead, Ticket Validation - Part Time - Seasonal
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Excellent customer service, interpersonal and communication skills.
Added 4 hours ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 4 hours ago
Assistant Manager in Training
TJX Canada – Winners, Marshalls, HomeSense
Windsor, ON
$48,592.5 to $68,029.5 CAD / year
Full-time
…including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and…
Added 5 hours ago
(CAN) Customer Service Manager
Walmart Canada
Gander, NL
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 5 hours ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
(CAN) Gérant de rayon, épicerie
Walmart Canada
Levis, QC
Full-time
Position Summary...To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and…
Added 5 hours ago
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Longueuil, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
(CAN) Gérant de rayon, déchargement
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
Position Summary...To provide customer service by coordinating the activities of associates to complete assigned tasks relating to receiving and the flow of merchandise through to the sales…
Added 5 hours ago
Seasonal Sales Lead with Keys - UGG
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Part-time
As a Seasonal Sales Lead, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program…
Added 5 hours ago
Coordonnateur / Coordonnatrice de Magasin, Service a la Clientèle, Temps Plein, Winners , Promenade Beauport
TJX Companies
Domaine-Beauport, QC · Beauport, Quebec
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Walmart Canada

(CAN) Customer Service Manager

Slave Lake, AB, Canada

Pay: $15 CAD / hour
Job type: Contract
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1500 Main St, Slave Lake, AB T0G 2A4, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and resolving customer concerns.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for standing, bending, and lifting up to 50 lbs.

Skills

Leadership
Customer service
Retail operations
Cash management
Loss prevention
Staff training
Conflict resolution
Inventory management
Safety compliance
Operational standards
Communication
Problem solving
Time management
Attention to detail

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Loss prevention
Cash handling
Inventory
Safety procedures
Staff development
Compliance
Transaction oversight
Merchandise deactivation
Operational efficiency
Workplace safety
Customer support

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