Jobs in Canada

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Added 4 mins ago
Sr. Financial Analyst
The University of British Columbia
Vancouver, BC
$7,727.33 to $11,112 CAD / month
Full-time
…of units. This role provides support to the Director and/or Associate Director Finance in the area of strategic financial management including engaging in business process reviews,…
Added 5 mins ago
UX Designer
Amazon
Vancouver, BC
…an aptitude for team collaboration. You will work across our associate hiring domain, delivering end-to-end design solutions for hiring workflows for Amazon's fulfillment centers, customer…
Added 20 mins ago
Union Store Associate
The Salvation Army in Canada
Saskatoon, SK
Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 20 mins ago
Cashier Part Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 20 mins ago
Merchandising Associate: Full Time (6M Contract) - VANCOUVER
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Added 20 mins ago
Hardware Sales associate: Part Time - Burnaby
The Home Depot Canada
Burnaby, BC
Part-time
Added 20 mins ago
Receiving Associate: Full Time - CAMPBELL RIVER
The Home Depot Canada
Campbell River, BC
Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 20 mins ago
Lot Associate Part Time (SOUTH KEYS)
The Home Depot Canada
Ottawa, ON
Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 20 mins ago
Overnight Freight Associate Full Time - 7172 Sherwood Park
The Home Depot Canada
Sherwood Park, AB
Full-time
Added 20 mins ago
Senior Systems Analyst, Help Desk Manager & End Point Support
Canadian Standards Association
Toronto, ON
Full-time
Certifications considered an asset: CompTIA A+ or Network+, Microsoft 365 Certified: Modern Desktop Administrator Associate, ITIL Foundation, or AVIXA CTS. Bilingualism (English/French) is…
Added 49 mins ago
Team Leader - 214
Wolf Steel Ltd
Barrie, ON
Full-time
Reports to: Manufacturing Supervisor or Manager
Added 49 mins ago
Store Associate
The Salvation Army in Canada
Toronto, ON
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 49 mins ago
Store Associate
The Salvation Army in Canada
Toronto, ON
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 49 mins ago
Community Recycling Associate
The Salvation Army in Canada
Mississauga, ON
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 49 mins ago
Leasing Manager
Centurion Associates Inc
Calgary, AB
Full-time
Reporting to the Associate Director of Leasing, the Leasing Manager is responsible for overseeing all leasing activities and performance analytics for Centurion owned and managed apartment…
Added 49 mins ago
Store Associate
The Salvation Army in Canada
Calgary, AB
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 49 mins ago
Shift Supervisor
The Salvation Army in Canada
Calgary, AB
Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 49 mins ago
Store Manager
The Salvation Army in Canada
Kitchener, ON
Full-time
Work with Salvation Army agencies to delivery emergency and disaster services as assigned by District Manager
Added 49 mins ago
Leasing Manager
Centurion Associates Inc
AB · Edmonton, AB
Full-time
Reporting to the Associate Director of Leasing, the Leasing Manager is responsible for overseeing all leasing activities and performance analytics for Centurion owned and managed apartment…
Added 49 mins ago
DRC Associate
The Salvation Army in Canada
Dartmouth, NS
Part-time
Internal: Work cooperatively with Supply Chain Warehouse Manager/Workers, Drivers, and volunteers
Added 1 hour ago
Assistant Store Manager Winners Homesense Mayfield Common
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
$48,592.5 to $68,029.5 CAD / year
Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
Porsche Host - Porsche Centre Richmond
OpenRoad Auto Group
Richmond, BC
Full-time
Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
Added 1 hour ago
Brick Associate, Merchandising
Leons Furniture Limited
Red Deer, AB
Full-time
accommodation at any stage of the process, please let the hiring manager know
Added 1 hour ago
Casual PPT Retail Sales Associate
New Brunswick Liquor Co
Moncton, NB
Up to $26.79 CAD / hour
If you are selected for an interview, the hiring manager will
Added 1 hour ago
Store Associate
Mary Browns
Kelowna, BC
Up to $18.25 CAD / hour
Full-time
The Store Associate is responsible for delivering an exceptional guest experience while supporting all aspects of restaurant operations. This role is fully cross-trained and may work in any…

Walmart Canada

(CAN) Customer Service Manager

Barrie, ON, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

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Le taux horaire minimum pour ce poste débute à 18.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 BAYFIELD ST, BARRIE, ON L4M 5A2, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for standing, bending, and lifting up to 50 lbs.

Skills

Leadership
Customer service
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Safety compliance
Inventory management
Operational standards
Transaction oversight
Communication
Problem solving
Adaptability
Time management

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Loss Prevention
Cash Management
Safety Procedures
Inventory Control
Team Leadership
Associate Training
EAS Systems
Transaction Oversight
Operational Compliance
Workday
Retail Management
Merchandise Deactivation

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