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Added 8 mins ago
Senior Manager, Indirect Tax
ACCA Careers
Winnipeg, MB
Full-time
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.
Added 8 mins ago
AltaGas - Manager, Contracts Sourcing
AltaGas Ltd.
Calgary, AB
Full-time
Reporting to the Director, Supply Chain Projects, the Manager, Supply Chain Projects & Contracting is responsible for leading a team that provides strategic sourcing, procurement,…
Added 8 mins ago
IT Project Manager - Re-Insurance
Collabera
Toronto, ON
Contract
The main function of an IT Project/Service Manager is to oversee the application of project management methodology during all phases of the project cycle, with responsibilities including…
Added 8 mins ago
Project Coordinator, ICI Construction
Chandos Construction
Ottawa, ON
Full-time
Responsible for coordination of project documentation, which includes, but not limited to: meeting minutes, Change Orders/Site Instructions, Owner's Instructions, Shop Drawings and Drawing…
Added 8 mins ago
Senior Manager, Organic Growth
Mistplay
Toronto, ON
$120,000 to $165,000 CAD / year
Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 8 mins ago
Sr. Manager, Risk, Analytics & Technology Enablement
Ontario College of Pharmacists
Toronto, ON
Full-time
The Senior Manager, Risk, Analytics, and Technology Enablement is a strategic leadership role responsible for advancing the College's ability to protect the public and improve regulatory…
Added 8 mins ago
Actuary, Experience Studies and Special Projects
Securian Canada
Toronto, ON
$85,000 to $115,000 CAD / year
Full-time
…well-supported assumptions that contribute to valuation, capital management, and financial reporting. Leveraging a deep understanding of product design and policyholder characteristics, you…
Added 8 mins ago
Senior IT Consultant
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$80,000 to $105,000 CAD / year
Full-time
…installation and customer acceptance. You will assist the engagement manager, analysts, and technical consultants in the gathering and defining of client requirements to implement various…
Added 8 mins ago
Supply Chain Manager Products Refining
Shell
Fort Saskatchewan, AB
Full-time
As Supply Chain Manager Product Refining, Canada, you will set the strategic direction for supply chain and translate it into a practical multi-year plan. You will work closely with senior…
Added 8 mins ago
Project Manager - AMO
City of Winnipeg
Winnipeg, MB
Full-time
Project Manager - AMO (Asset Management Office - Major Projects)
Added 8 mins ago
BOH Key Leader | ZURICH
lululemon
Zurich, ON
Full-time
…community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and…
Added 8 mins ago
Analyst, Supply Chain
Indigo
Brampton, ON
$55,000 to $70,000 CAD / year
Contract
Collaborate with internal partners to analyze data, identify trends, communicate findings and drive change
Added 8 mins ago
Actuary, Experience Studies and Special Projects
Securian Canada
Burnaby, BC
$85,000 to $115,000 CAD / year
Full-time
…well-supported assumptions that contribute to valuation, capital management, and financial reporting. Leveraging a deep understanding of product design and policyholder characteristics, you…
Added 8 mins ago
Human Resources Manager
ID Logistics Canada
Milton, ON
Full-time
The Site Human Resources Manager is responsible for providing strategic and hands-on HR leadership for a high‑volume, fast‑paced third‑party logistics (3PL) distribution or fulfillment…
Added 8 mins ago
Actuary, Experience Studies and Special Projects
Securian Canada
Waterloo, ON
$85,000 to $115,000 CAD / year
Full-time
…well-supported assumptions that contribute to valuation, capital management, and financial reporting. Leveraging a deep understanding of product design and policyholder characteristics, you…
Added 9 mins ago
Manager Medical Imaging Humboldt and Area
HealthCareersInSask.ca
Saskatoon, SK
Full-time
Job Description: The Manager, Medical Imaging Rural, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the…
Added 9 mins ago
Health Services Manager Dinsmore
HealthCareersInSask.ca
Dinsmore, SK
Full-time
Job Description: The Manager, Health Services, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the…
Added 9 mins ago
Dedicated Work Group Coordinator
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Bowmanville, ON
Temporary
Ensures all tasks for the Holder of Record(s) Work Group are closed out properly dispositioned in the Work Management system prior to surrender of Work Protection Permit.
Added 9 mins ago
Market Development Manager
Desjardins
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Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 9 mins ago
Sr. Manager, Production Application Support
CIBC
Toronto, ON
Full-time
You’ll be joining CIBC’s Commercial Banking Technology. As a Senior Manager, Production Support, you will lead the support and operational stability of critical client-facing applications…
Added 9 mins ago
Mortgage Specialist
BMO
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Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 9 mins ago
Senior Service Representative-Global Trade Operations
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Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Added 9 mins ago
Branch Operations Administrator, Nesbitt Burns
BMO
Montreal, QC · MCGC
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Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.
Added 9 mins ago
Mortgage Specialist
BMO
Montreal, QC
Full-time
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite,…
Added 9 mins ago
Program Manager, Wood Street Campus
The Government of Nova Scotia
Truro, NS
Reporting to the Director, Service Delivery, Child & Youth Caring Services, as the Program Manager, you will be part of the leadership team at Wood Street Campus. You will be accountable…

Walmart Canada

(CAN) Customer Service Manager

Barrie, ON, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

‎

Le taux horaire minimum pour ce poste débute à 18.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 BAYFIELD ST, BARRIE, ON L4M 5A2, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for standing, bending, and lifting up to 50 lbs.

Skills

Leadership
Customer service
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Safety compliance
Inventory management
Operational standards
Transaction oversight
Communication
Problem solving
Adaptability
Time management

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Loss Prevention
Cash Management
Safety Procedures
Inventory Control
Team Leadership
Associate Training
EAS Systems
Transaction Oversight
Operational Compliance
Workday
Retail Management
Merchandise Deactivation

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