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Added 11 mins ago
Truck Driver Class 5
J.D. Irving, Limited
Atholville, NB
Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 11 mins ago
Key Holder - The Cosmetics Company Store - PT Temp - Tanger Outlets - Cookstown, ON
Estée Lauder Companies
Innisfil, ON
Full-time
Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations…
Added 11 mins ago
Regional Quality Assurance Specialist
Cooke Aquaculture Inc.
Blacks Harbour, NB
Full-time
Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly-skilled and innovative…
Added 24 mins ago
Thrift Store Associate
The Salvation Army in Canada
Wingham, ON
Part-time
…product, provides service to customers, and assists in the ongoing retail operations of The Salvation Army Wingham Thrift…
Added 24 mins ago
Grocery Lead (Full-Time) - Eataly Sherway Gardens
Eataly
Toronto, ON
$21 to $22 CAD / hour
Full-time
The Grocery Lead serves as the liaison between the Grocery team members, Assistant Store Operations Manager, and Store Operations Manager to ensure that merchandise is properly stocked and…
Added 24 mins ago
Senior Manager, Supply Chain & Operations
Om Organics Skincare
Invermere, BC
Full-time
…see the big picture, build strong systems and processes, and lead people effectively while staying closely connected to day-to-day…
Added 24 mins ago
Lead Delivery Driver
Primo Brands
Dartmouth, NS
Full-time
…packaged branded beverages distributed across more than 150,000 retail…
Added 24 mins ago
Purchase Coordinator
Mark's
Calgary, AB
$50,000 to $60,000 CAD / year
Full-time
Display financial understanding and utilization of basic retail math to help analyze your department’s business on weekly, monthly, and seasonal basis
Added 25 mins ago
Sr Manager, Merchandising & Supplier Management Reporting & Operations
Grainger Businesses
Thornhill, ON
Lead the Merchandising & Supplier Management Reporting & Operations team in executing product assortment strategies, managing product data, pricing, costs, and supplier performance to…
Added 25 mins ago
Lead IT SAP SD
Parkland Corporation
Calgary, AB
Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 25 mins ago
Client Experience Lead
Sephora
Burnaby, BC
$22.85 to $28.55 CAD / hour
The Client Experience Lead will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a…
Added 41 mins ago
Retail Shift Leader
Canna Cabana
Midnapore, AB
Part-time
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis…
Added 41 mins ago
Part Time Key Holder - HUGO Outlet, Halton Hills ON
HUGO BOSS Canada, Inc.
Halton Hills, ON
Part-time · Other
Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control.
Added 54 mins ago
Detailer
Key West Ford Sales
New Westminster, BC
Full-time
We’re looking for ambitious individuals with automotive sales experience who are ready to thrive in a high-traffic, lead-rich environment. If you’re a natural communicator who loves…
Added 54 mins ago
Salon Experience Coordinator
Zazou Salon & Academy
North Vancouver, BC
Full-time
Lead front desk operations: appointment booking, POS system use, guest flow.
Added 54 mins ago
Data Architect - Banking Domain & Capital Market
Enterprise Solutions Inc.
Toronto, ON
Contract
…warehouses, and modern cloud data platforms tailored for banking operations (retail, corporate, and investment…
Added 54 mins ago
Store Lead
Moores Clothing
Victoria, BC
Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 54 mins ago
Senior Manager, Data Strategy & Data Products
Pelmorex
Oakville, ON
Full-time
…own the "what, why, for whom, and priority," while technical lead counterparts own the "how." This is a strategy, commercial, and product leadership role focused on value realization,…
Added 55 mins ago
Corporate Store Key Holder
Bulk Barn
Mississauga, ON
Lead and assist workers in performing their day-to-day tasks
Added 55 mins ago
Director, Software Development & Enterprise Applications
Groupe Nordik
Gatineau, QC
Full-time
Reporting to the VP IT, you lead all of Groupe Nordik's applications. That covers our in-house solutions (reservations, payments, loyalty, guest experience) and our ERP, CRM and HR…
Added 1 hour ago
Sanitation Lead Hand
Bamford Produce Company Limited
Mississauga, ON
Up to $23 CAD / hour
Full-time
…extensive line of fresh-cut produce items to the foodservice, retail, and manufacturing…
Added 1 hour ago
Yard Associate - Part time
J.D. Irving, Limited
Shediac, NB
Part-time
Previous experience in a lumber yard or retail environment is an asset.
Added 1 hour ago
Sales Lead - Holt Renfrew
Monica Vinader
Calgary, AB
Full-time
With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build…
Added 1 hour ago
Facility Manager
BGIS
Ottawa, ON
Full-time
Facility Operations is core to our Success. The Facility Manager is “THE OWNER OF THE HOUSE”. Focused on owning and driving all activity occurring in your building(s) and ensuring…
Added 1 hour ago
Manager, Ad Partnership Management
Walmart Canada
Mississauga, ON
Full-time
…involve developing and implementing strategies to optimize sales operations, improve productivity, and enhance revenue generation. This includes managing resource requests, workforce…

Walmart Canada

(CAN) Customer Service Manager

Barrie, ON, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

‎

Le taux horaire minimum pour ce poste débute à 18.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 BAYFIELD ST, BARRIE, ON L4M 5A2, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. Responsibilities include managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for standing, bending, and lifting up to 50 lbs.

Skills

Leadership
Customer service
Retail operations
Cash management
Loss prevention
Team training
Conflict resolution
Safety compliance
Inventory management
Operational standards
Transaction oversight
Communication
Problem solving
Adaptability
Time management

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Loss Prevention
Cash Management
Safety Procedures
Inventory Control
Team Leadership
Associate Training
EAS Systems
Transaction Oversight
Operational Compliance
Workday
Retail Management
Merchandise Deactivation

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