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Added 3 mins ago
HC
Operations manager, restaurant chain
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Halifax, NS
- $21.95 to $25 CAD / hour
- Full-time
- On-site
Added 10 mins ago
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- Full-time
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MC
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HR
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- Full-time
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Added 10 mins ago
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Added 10 mins ago
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Tuition reimbursement, career development and training opportunities
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KD
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Tuition reimbursement, career development and training opportunities
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Significant training opportunities with senior level mentors
Added 10 mins ago
E
Gestionnaire de comptes – Canada et États-Unis// Account Manager - Canada and USA
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- Full-time
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Added 10 mins ago
UF
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Added 12 mins ago
PH
Assistant Manager, Laboratory Operations
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- Full-time
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Added 12 mins ago
PH
Assistant Manager, Laboratory Operations
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- Full-time
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Added 12 mins ago
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Added 12 mins ago
L
Operations Support - 2nd shift
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- Full-time
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Added 12 mins ago
Halton (Burlington)- 310T Truck & Coach Apprentice/Technician (Truck Mechanic)
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Support and training for your professional growth and development.
Added 12 mins ago
Supervisor
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Support key initiatives as empowered by and in partnership with the Store Manager.
Added 12 mins ago
L
Operations Support - 3rd shift
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Milton, ON
- Full-time
May be involved in the setup of items in system under the direction of the supervisor or manager. Validates automatic charges in system.

Walmart Canada

(CAN) Customer Service Manager (Part Time)

Merritt, BC, Canada

$15 CAD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

The title and job type details differ. Check the full description.

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100-3900 CRAWFORD AVE, MERRITT, BC V1K 0A4, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and resolve customer and associate concerns. Train associates, oversee transactions and cash controls, support loss prevention and safety procedures, and promote company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Leadership
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Communication
Time Management

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Transaction Approvals
Returns And Exchanges
Scanning Accuracy
Cash Management
Register Opening And Closing
Cash Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Inventory Recovery
Stocking
Zoning

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