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Added 9 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Mount Pearl, NL
- $52,500 CAD / year
- Full-time
With 120 years of experience, EMCO Corporation is one of Canada’s largest wholesale distributors, providing essential plumbing, HVAC, waterworks, and industrial products to the construction…
Added 9 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 9 mins ago
PS
Project Engineering Manager
Professional Staffing
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
…solutions, in the search for an experienced Project Engineering Manager to join their team in the Waterloo Region,…
Added 9 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…offboarding, Human Resources operations, policy application, employee experience and…
Added 9 mins ago
AS
Maintenance
Apple Self Storage
Toronto, ON
- $39,500 to $41,600 CAD / year
- Full-time
Identify Safety & Security Issues – Report any hazards or facility issues to the Site Manager. Stay alert to any unusual activity after hours and report concerns accordingly.
Added 9 mins ago
OA
Apprentice Technician - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 9 mins ago
Child Care Attendant - Year-Round - Occasional
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
Recording any incidents of a health and safety nature in log in the centre; reports such incidents to the Manager;
Added 9 mins ago
TH
Lot Associate: Part Time - CAMBIE
The Home Depot
Canada
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 9 mins ago
TH
Lot Associate: Part Time - PARK ROYAL
The Home Depot
Canada
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 9 mins ago
TH
Lumber Sales Associate: Part Time - SHAWNESSY
The Home Depot
Calgary, AB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 9 mins ago
TH
Merchandising 6am-3pm Part Time (Midland)
The Home Depot
Canada
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 9 mins ago
TH
Day Order Picker: Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 9 mins ago
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Community Marketing Manager, Silvie
Pontosense
Kitchener, ON
- Full-time
Week 1: your first customer story is filmed and live.
Added 9 mins ago
SB
Senior Buyer
Steelway Building Systems
Aylmer, ON
- Full-time
Provide market intelligence, pricing forecasts, and sourcing recommendations to the Senior Materials Manager.
Added 9 mins ago
A
Third Key Holder
Ardene
Red Deer, AB
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 9 mins ago
KL
Food Service Manager
Kindera Living
Burlington, ON
- Full-time
The Food Services Manager (FSM) reports to the Executive Director and provides leadership in all aspects of the dietary operation within established legislative and professional standards,…
Added 9 mins ago
HR
Service Desk Analyst - End User Support (Contract)
Harry Rosen
Toronto, ON · Central Office
- Full-time
A minimum of 2 years’ experience in a Customer Service/IT Service desk position, preferably in a retail environment.
Added 24 mins ago
BC
Release Manager
BrainRidge Consulting
Toronto, ON
- Full-time
BrainRidge Consulting is a premium FinTech Technology Consulting firm with the energy of a startup and experience of an enterprise. With a mission to empower financial institutions and…
Added 24 mins ago
PB
District Operations Manager
Primo Brands
Kelowna, BC
- Full-time
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service
Added 24 mins ago
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Field Service Technician
Linde
Calgary, AB
- Full-time
Reporting to the Micro Vrac Operations Manager, the Service Technician, is responsible for the installation, repair or maintenance of our liquid argon, CO2 and nitrogen storage containers…
Added 24 mins ago
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Territory Manager - Healthcare
Linde
Fredericton, NB
- Full-time
Territory Manager - Healthcare (14 Monthcontract)
Added 24 mins ago
WC
pharmacy assistant
Walmart Canada
St. Catharines, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 25 mins ago
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Retail and Operations Manager
Linde
Nanaimo, BC
- Full-time
Reporting to the Regional General Sales Manager, the Regional Retail & Distribution Operations Manager is responsible for leading retail branch operations, packaged gas distribution, fleet…
Added 25 mins ago
S
Sales Manager, Prospr by Sun Life
Sunlife
Toronto, ON
- Full-time
MFDA Branch Manager status, includes successful completion of the Branch Manager’s Course, and minimum of 2 years relevant experience
Added 25 mins ago
LH
Job Title Program Resource Worker
Lookout Housing + Health Society
Vancouver, BC
- Part-time
Must have current Occupational First Aid Level 1 Certificate

Walmart Canada

(CAN) Customer Service Manager (PT)

Ancaster, ON, Canada

$15 CAD / hour · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1051 GARNER RD W, ANCASTER, ON L9G 3K9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions and cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient store operations.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Credit Card Services
Walmart Protection Plans
Flexible Scheduling
Inventory Handling
Store Recovery

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Work requirements

Jobs in Canada