Jobs in Canada

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MI
Warehouse Shift Lead
Mondelēz International
Toronto, ON · Plant - Scarborough, Canada
- Full-time
Join our Mission to Lead the Future of Snacking. Make It With Pride.
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Sr. Director, HR Global Operations
McKesson
Mississauga, ON
- Full-time
The Senior Director, HR Global Operations, provides strategic direction, integrated leadership, and end-to-end accountability across multiple HR Operations disciplines. Reporting to the…
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Regional Service Training Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
QC · ON · MB · AB · SK · BC · NL
Develop and deliver training programs that support service operations and customer experience excellence.
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Contractor Sales (CTS) Project Administrator
Salit Steel
Whitchurch-Stouffville, ON
…Steel family. Headquartered in Niagara Falls, Ontario, we have operations across Ontario, Quebec, Western Canada, and the US, providing steel service centre solutions and reinforcing…
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Business Development Manager
My Insurance Broker
Thornhill, ON
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Production Team Lead - BMPR
Ice River Sustainable Solutions
Shelburne, ON
The Production Team Lead plays a key leadership role on the production floor, supporting the Production Manager in overseeing day-to-day operations and leading a team of Production…
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General Manager, Eastern Ontario
Reliance Home Comfort
ON · Ottawa, ON · Durham, ON
Flexibility and adaptability; high capacity to work in and lead an evolving organization; establishing new processes, etc.; ability to lead change and act as a change agent.
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Manager, Engineering & Design
Carmeuse
Milton, ON
- Full-time
Lead organizational change initiatives, establish engineering & design best practices/processes, and promote adoption of new systems, tools, and business processes to improve operational…
Added 1 min ago
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Manager, East Dispatch Operations
Bison Transport Inc.
Mississauga, ON
- Full-time
The primary objective of the Manager, East Dispatch Operations, is to ensure the Highway Fleet is performing at the highest level possible. You will accomplish this through measuring KPI’s,…
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AF
Sourcing Commodity Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
We are looking for an experienced Sourcing Commodity Manager to lead strategic sourcing activities across our North American operations, with a focus on product and component commodities.…
Added 14 mins ago
OH
Communications Lead
Ontario Health atHome
ON · Ontario, Canada
- $83,297 to $99,461 CAD / year
- Full-time
As an experienced communications professional, the Communications Lead is well-versed in the latest tools and tactics in corporate communications and can easily see a project through…
Added 14 mins ago
AN
Senior Accountant
Alberta Newsprint Company
Alexis Whitecourt 232, AB · Whitecourt, AB
- Full-time
…team. In this role, you will take ownership of core accounting operations, manage the month-end and year-end close processes, lead year-end audit preparations, and ensure compliance with…
Added 14 mins ago
K
Field Cost Analyst
Kelly
Calgary, AB
- Contract
…Programs Project Controls team and report to a Supervisor or Team Lead. The team supports maintenance projects that last one to two years and range from under $500K to…
Added 14 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Mount Pearl, NL
- $52,500 CAD / year
- Full-time
Launch Your Career. Learn the Business. Lead Your Own Team.
Added 14 mins ago
PS
Project Engineering Manager
Professional Staffing
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Lead the performance review process for direct reports, connecting individual contributions with departmental and organizational objectives.
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Director, Product & Growth
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…across Product, Distribution, Marketing, Digital, Technology, Operations, Finance, Legal, Risk and Compliance to make sound portfolio choices, accelerate execution and ensure products…
Added 15 mins ago
SB
Senior Buyer
Steelway Building Systems
Aylmer, ON
- Full-time
We are seeking an experienced Senior Buyer to lead the sourcing and procurement of mill-direct steel coil and other critical raw materials supporting our manufacturing operations.
Added 15 mins ago
IF
Director, Platforms and Software Engineering
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…strengthen their quality, security, and reliability. You will also lead the responsible integration of artificial intelligence into software engineering practices while ensuring consistent…
Added 15 mins ago
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I&C and Telecom Lead
Kent
Calgary, AB
- Full-time
Kent is looking for a Lead Engineer – Instrumentation, Control & Telecom to lead the delivery of instrumentation, control systems, and telecommunications engineering for industrial projects…
Added 15 mins ago
A
Third Key Holder
Ardene
Red Deer, AB
- Full-time
…collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store…
Added 15 mins ago
SS
Director of Environmental Services - Perm Full Time
Sienna Senior Living
Toronto, ON · Etobicoke, ON
- Full-time
Lead and coordinate Housekeeping, Laundry, and Maintenance teams to ensure efficient operations and compliance with provincial environmental cleaning standards.
Added 30 mins ago
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Senior Systems Integration Specialist
HDR
Toronto, ON
- Full-time
HDR is seeking a Senior Rail Systems Integration Specialist to join our Toronto office. Reporting to the Section Lead - Systems and Operations, you will be part of the larger North America…
Added 30 mins ago
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Retail and Operations Manager
Linde
Nanaimo, BC
- Full-time
Proven leadership experience is important, with the ability to manage multi-site operations, lead teams, and drive performance across multiple locations
Added 30 mins ago
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AVP, Agentic Development
Sunlife
Toronto, ON
- Full-time
Lead the agentic development organization, including organization design, leadership accountabilities, workforce and succession planning, talent acquisition and development, culture,…
Added 30 mins ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Strong understanding of CNC operations and machine shop practices

Walmart Canada

(CAN) Customer Service Manager (PT)

Ancaster, ON, Canada

$15 CAD / hour · Full-time

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1051 GARNER RD W, ANCASTER, ON L9G 3K9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions and cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient store operations.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Credit Card Services
Walmart Protection Plans
Flexible Scheduling
Inventory Handling
Store Recovery

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Work requirements

Jobs in Canada