Closed listing
(CAN) Front End Team Lead
- Mascouche, QC, Canada
The minimum rate of pay for this position starts from $21.85. · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- The minimum rate of pay for this position starts from $21.85.
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Position Summary...Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.
What You'll Do...
Le taux horaire minimum pour ce poste débute à 21.85.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
155 MONTEE MASSON, MASCOUCHE, QC J7K 3B4, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.
What You'll Do...
- Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
- Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
- Handles customer and associate concerns and provides guidance as required.
- Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
- Review completed schedules with People Lead.
- Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
- Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
- Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
- Complete GTA/Workday tasks and supports Management.
- Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Le taux horaire minimum pour ce poste débute à 21.85.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
155 MONTEE MASSON, MASCOUCHE, QC J7K 3B4, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
- Find Jobs
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
More about this job
Responsibilities
Assist in leading front-end operations, ensuring excellent customer service, appropriate staffing and break coverage, and completion of department tasks. Train and develop associates, communicate shift goals, address concerns, support hiring and performance management, and maintain a safe, clean work environment.
Requirements
Applicants must be at least 16 years old. No education or prior experience requirements are specified.
Skills
- Customer Service
- Front-End Operations
- Team Leadership
- Associate Training and Development
- Workload Planning
- Problem Resolution
- Task Delegation and Follow-Up
- Scheduling and Break Coordination
- Team Communication
- Productivity Tracking
- Safety Procedures
- Performance Management
- Recruiting and Hiring
- Salesfloor Support
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Human Resources
- Security & Safety
Keywords
- Customer Service
- Front-End Operations
- Salesfloor
- Associate Training
- Team Huddles
- Workload Planning
- Scheduling
- Break Coordination
- Productivity Tracking
- Scanning Accuracy
- Safety Procedures
- Emergency Procedures
- Safety Sweep Logs
- Performance Management
- Recruiting
- Hiring
- GTA
- Workday
- Walmart Protection Plan
- Credit Card Services
- Retail
- Merchandise
- Customer Issue Resolution