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(CAN) Front End Team Lead

  • Saskatoon, SK, Canada

The minimum rate of pay for this position starts from $18.95. · Full-time

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Job details

Pay
The minimum rate of pay for this position starts from $18.95.
Job type
Full-time
Posting language
English
Posted

Original job description

Position Summary...

Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do...

  1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  2. Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
  3. Handles customer and associate concerns and provides guidance as required.
  4. Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
  5. Review completed schedules with People Lead.
  6. Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
  7. Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
  8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
  9. Complete GTA/Workday tasks and supports Management.
  10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $18.95.

‎

Le taux horaire minimum pour ce poste débute à 18.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3035 Clarence Ave S, Saskatoon, SK S7T 0B6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

More about this job

Responsibilities

The Front End Team Lead will greet and assist customers, coordinate daily front-end coverage and breaks, and lead the start-of-shift huddle. The role also trains and gives feedback to associates, follows up on safety and cleanliness, and supports hiring and performance conversations.

Requirements

Candidates need to be at least 16 years old and able to lead a team, resolve customer and associate issues, and communicate clearly. Experience with retail operations and computer systems such as Workday is an asset.

Skills

  • Workday
  • GTA
  • Customer Service
  • Team Leadership
  • Staff Training and Coaching
  • Scheduling
  • Conflict Resolution
  • Performance Management
  • Safety Procedures
  • Point of Sale (POS)
  • Cash Handling
  • Inventory Awareness
  • Recruiting and Hiring Support
  • Communication
  • Problem Solving
  • Productivity Tracking
  • Retail Operations
  • Bilingual communication (English and French)

Categories

  • Retail
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Front End Team Lead
  • Team Lead
  • Retail
  • Customer Service
  • Cashier Supervision
  • Front End Operations
  • Workday
  • GTA
  • Scheduling
  • Team Huddle
  • Training
  • Coaching
  • Retail Supervisor
  • Walmart Protection Plan
  • Loss Prevention
  • Safety Compliance
  • Saskatoon
  • Full-time

Seniority

Entry level

Tools

  • Workday
  • POS registers

Languages

  • English
  • French

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