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Added 26 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · West Broadway Thrift Store
Full-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 26 mins ago
Associate, Private Wealth Rotational Program – Montreal – Bilingual
CIBC
Montreal, QC
Full-time
…financial services support, and exceptional client service. As an Associate, you’ll expertly deliver on CIBC’s Private Wealth Management and Wood Gundy approach, taking responsibility for a…
Added 41 mins ago
Sales Consultant Trainee
Sysco
Regina, SK · Sysco Regina
Full-time
Collaborate with internal teams (e.g., operations, credit, marketing) to support customer needs.
Added 55 mins ago
Universal Financial Associate - Fort McMurray
Servus Credit Union
Fort McMurray, AB
Full-time
Join Servus Credit Union - Canada’s Largest Credit Union!
Added 55 mins ago
Personal Banking Associate
Alterna Savings
Toronto, ON
Full-time
The Personal Banking Associate contributes to the team’s sales plan through effective assessment of members’ financial needs and providing product and service solutions to satisfy the…
Added 1 hour ago
Associate Mortgage Underwriter, Third-Party Residential Underwriting - MBBS
First National Financial LP
Calgary, AB
Full-time
Reporting to the Manager, Third Party Residential Underwriting- MBBS, the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required…
Added 1 hour ago
Associate, Institutional Client Credit Management - Global Credit, Global Corporate Banking
RBC
Toronto, ON
Full-time
This role directly manages authorized credit and transactional risk limits across our group of fund relationships. Counterparties include regulated funds, pension funds, managed accounts,…
Added 2 hours ago
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
Ottawa, ON
Full-time
Credit approvals for term and balance forward accounts
Added 2 hours ago
Sales Associate Floater (Richmond, Surrey, New Westminster, Vancouver) Full-Time Permanent
Bed Bath & Beyond
Richmond, BC
Full-time
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or…
Added 2 hours ago
Sales Associate (Richmond) - Full-Time Permanent
Bed Bath & Beyond
Richmond, BC
Full-time
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or…
Added 2 hours ago
Associate, Global Credit Systems Solutions - Global Corporate Banking
RBC
Toronto, ON
Full-time
As an Associate in Global Credit Systems Solutions (GCSS) within Global Corporate Banking, you will serve as the critical bridge between business stakeholders and IT partners, responsible…
Added 2 hours ago
Personal Banking Associate
BMO
Bay Roberts, NL
Full-time
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Added 3 hours ago
Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 3 hours ago
Self Checkout Attendant
Walmart Canada
Port Coquitlam, BC
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 4 hours ago
Associate Vice-President, Agri-Food
National Bank of Canada
Montreal, QC
Full-time
A career as an Associate Vice President, Agri-Food within the Agribusiness and Agri-Food team at National Bank means acting as a strategic leader in specialized financing and business…
Added 5 hours ago
Associate, Corporate Banking
BMO Capital Markets
Laval, QC
Full-time
The Associate will serve as a key member of the deal team in the underwriting, credit approval, and portfolio management; supporting the deal team by analyzing financial and operating data…
Added 5 hours ago
Associate, Corporate Banking
BMO Capital Markets
Montreal, QC
Full-time
The Associate will serve as a key member of the deal team in the underwriting, credit approval, and portfolio management; supporting the deal team by analyzing financial and operating data…
Added 7 hours ago
Customer Service Associate
Work in Middlesex
Strathroy, ON
Full-time
Operate the cash register and process cash, debit, and credit transactions.
Added 7 hours ago
Associate, Commercial Real Estate
Coast Capital Savings
Victoria, BC
Reporting to the Director, Commercial Real Estate, the Associate supports an assigned team of Relationship Managers in the Commercial Real Estate team in the preparation, execution and…
Added 8 hours ago
Front End Associate Part Time - 7131 Red Deer
The Home Depot Canada
Red Deer, AB
Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 9 hours ago
Part Time Self Checkout Attendant
Walmart Canada
Port Hawkesbury, NS
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 9 hours ago
(CAN) Self Checkout Attendant
Walmart Canada
Cold Lake, AB
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 9 hours ago
(CAN) Cashier
Walmart Canada
Cold Lake, AB
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 9 hours ago
Cashier
Walmart Canada
Swift Current, SK
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 9 hours ago
(CAN) Customer Service Manager
Walmart Canada
Toronto, ON · Scarborough, ON
$15 CAD / hour
Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Walmart Canada

(CAN) Gérant du service à la clientèle

Sorel-Tracy, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 BOUL POLIQUIN, SOREL-TRACY, QC J3P 7R5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient customer flow, and support associates. Oversees transactions, cash controls, training, safety, loss prevention, and compliance with company programs and standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Workforce Scheduling
Inventory Handling
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Purchase Transactions
Returns
Exchanges
Cash Management
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Scanning Accuracy
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Operational Standards
Customer Loyalty

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