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Added 1 min ago
Job ID #32233: Project Manager, Ravines and Waterways
City of Hamilton
Hamilton, ON
Full-time
Reporting to the Senior Project Manager (Infrastructure Programming – Ravines & Waterways), the Project Manager will be responsible for management and administration of capital…
Added 1 min ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
ON · Belwood, ON
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 1 min ago
Assistant Store Manager - Peoples Jewellers - Cambridge Centre
Signet Jewelers
Cambridge, ON · Canada - Cambridge Centre - Cambridge, ON
Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 1 min ago
Assistant Store Manager - Peoples Jewellers - Tsawwassen Mills
Signet Jewelers
Delta, BC
Full-time
…build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's…
Added 15 mins ago
Patient Flow Supervisor
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Temporary
Promote a culture of excellent customer service and patient experience across all interactions
Added 15 mins ago
Foreman - Heavy Equipment Technician - Construction & Forestry (Windsor)
Brandt Group of Companies
Oldcastle, ON
Full-time
…Department, advising and making recommendations to the Service Manager regarding technician skills and training…
Added 15 mins ago
(CAN) Customer Service Manager
Walmart Canada
St. Albert, AB
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 15 mins ago
Contract Manager, Psych Services
Calian in Space & Technology
Ottawa, ON
Full-time
We are looking for a Contract Manager to join our Health Services team supporting a portfolio of psychological services contracts for national, provincial, and municipal law enforcement and…
Added 16 mins ago
Senior Personal Banker - Home Borrowing
TD
Brampton, ON
Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 16 mins ago
Regional Sales Manager - Value Solutions
ApplyBoard
Kitchener, ON
Full-time
Regional Sales Manager - Value Solutions at ApplyBoard plays a pivotal role in driving revenue growth within their designated market. This position requires a dynamic leader who can…
Added 16 mins ago
Workplace Investigations Specialist
LCBO
Toronto, ON
Full-time
Reporting to the Senior Manager, Workplace Investigations (WI), you will lead complex workplace investigations, conflict resolution, culture assessments and restoration processes. The role…
Added 31 mins ago
Account Manager
Hilti Canada
Calgary, AB
Full-time
…safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales…
Added 31 mins ago
Infirmier(ère) autorisé(e) (Infirmier(ère) des services de pharma spécialisés/ Registered Nurse
Bayshore HealthCare
Rouyn-Noranda, QC
Full-time
…the Specialty Pharma Supervisor and/or Specialty Pharma Nurse Manager, delivers and monitors specialized infusion, injectable or oral pharmacological treatments in the home and/or clinic…
Added 31 mins ago
Manager, Technology Services IMITS
Provincial Health Services Authority
Vancouver, BC
Full-time
Team player with well-developed interpersonal and communication skills and proven experience managing and coaching teams for high performance. Customer focused with ability to facilitate…
Added 31 mins ago
Manager, Product Management (eCommerce)
Toromont Cat
Concord, ON
Full-time
Toromont is looking for a Manager, Product Management (eCommerce) to join our team. The Manager, Product Management (eCommerce) is responsible for defining, designing, integrating, and…
Added 45 mins ago
FIELD SERVICE ENGINEER FOR CYBERKNIFE & TOMOTHERAPY ®
MEDITEL HEALTHCARE BULGARIA OOD
Field, BC
Full-time
…have been achieved. Engineers with the relevant knowledge and experience will be expected to guide and assess other engineers on site and advise the Service Management and Local Office…
Added 45 mins ago
Server
Marriott International
Quebec, QC
Part-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 45 mins ago
Assistant Store Manager - Peoples Jewellers - Tsawwassen Mills
Signet Jewelers
Delta, BC
Full-time
…build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's…
Added 45 mins ago
Quality Assurance Manager
Thinkpivot Talent Solutions
Mississauga, ON
Full-time
The QA Manager is responsible for leading and overseeing all Quality Assurance and Quality Control activities to ensure products consistently meet customer, regulatory, and internal…
Added 1 hour ago
Manager, Learning Experience and Support
IATA
Montreal, QC
Learning Experience Design & Governance: Lead the end‑to‑end design and governance of learner journeys across all training platforms. Translate business and customer needs into intuitive,…
Added 1 hour ago
Operations Consultant - Full Time
sephora.com
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC,CA
$18.1 to $22.65 CAD / hour
Full-time
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 1 hour ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 1 hour ago
Geomatics Technician, Grande Prairie
Midwest
Grande Prairie, AB
Full-time
…clients by providing industry-leading project solutions that are customer-centric and technology driven. Our success is defined by engaged employees, unbending safe work practices, loyal…
Added 1 hour ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 1 hour ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sorel-Tracy, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 BOUL POLIQUIN, SOREL-TRACY, QC J3P 7R5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient customer flow, and support associates. Oversees transactions, cash controls, training, safety, loss prevention, and compliance with company programs and standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Workforce Scheduling
Inventory Handling
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Purchase Transactions
Returns
Exchanges
Cash Management
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Scanning Accuracy
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Operational Standards
Customer Loyalty

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