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Added 20 mins ago
Sr Client Onboarding & Acct Serv Specialist
Ventum Financial Corp.
Vancouver, BC
$65,000 to $75,000 CAD / year
Full-time
The Senior Associate also represents Client Onboarding & Account Services as an operational subject matter expert on transformation initiatives, including MAKO. The role participates in…
Added 47 mins ago
Senior Client Onboarding & Account Service Specialist
Ventum Financial
Vancouver, BC
Full-time
The Senior Associate also represents Client Onboarding & Account Services as an operational subject matter expert on transformation initiatives, including MAKO. The role participates in…
Added 1 hour ago
Senior Graphic Designer
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Working closely with the Associate Creative Director and Brand Marketing team, you will translate brand strategy, campaign concepts and business objectives into compelling, elevated…
Added 1 hour ago
Director, Canadian Banking Controller
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Toronto, ON
Full-time
Reporting to the Associate Vice President, Banking, Wealth and Corporate Controller, the Director, Canadian Banking Controller (the “Controller”) plays a key role in supporting the Canadian…
Added 2 hours ago
Small Business Associate
TD
Brampton, ON · Georgetown, ON
Full-time
…because of you? If yes, then apply for the position of Small Business Associate and get 3-6 months training to undertake the role of Account Manager, Small Business (AMSB). This training…
Added 2 hours ago
Services vétérinaires, Animaux de compagnie / Companion Animal Veterinary Services
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Added 9 hours ago
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Reporting to the Director, Commercial Real Estate, the Associate supports an assigned team of Relationship Managers in the Commercial Real Estate team in the preparation, execution and…
Added 11 hours ago
(CAN) Customer Service Manager
Walmart Canada
Toronto, ON · Scarborough, ON
$15 CAD / hour
Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 11 hours ago
Senior Cloud Security Engineer
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
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our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic…
Added 11 hours ago
Associate Development
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Full-time
The Associate, Development position is based out of our offices in Vancouver, British Columbia, and will work closely with a Development Manager to support the development of utility-scale…
Added 16 hours ago
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Canada
As a Sales Engineer, you will serve as a customer-facing technical sales resource, partnering with Account Executives, Solutions Architects, and customers to support technical discovery,…
Added 16 hours ago
Sales Representative
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AB · Edmonton, AB
Full-time
The Sales Associate plays a key role in driving business growth by prospecting, securing new clients, and maintaining strong relationships within Western Canada. Reporting to the Sales and…
Added 16 hours ago
Outside Sales Representative
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AB · Edmonton, AB
$55,000 to $85,000 CAD / year
Full-time
Position Summary: As a key member of our rapidly growing organization, our Sales Associate ultimately acts as the face of our company by delivering outstanding customer service and building…
Added 16 hours ago
Distribution Center Merchandise Controller
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Brampton, ON
$44,197.5 to $61,876.5 CAD / year
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Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
Added 17 hours ago
(CAN) Customer Service Manager PT Temp
Walmart Canada
Uxbridge, ON
$15 CAD / hour
Contract
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 17 hours ago
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The Sales Associate plays a key role in driving business growth by prospecting, securing new clients, and maintaining strong relationships within Western Canada. Reporting to the Sales and…
Added 19 hours ago
Canadian Commercial Banking Associate
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 19 hours ago
Wealth Associate
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Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 19 hours ago
Associate Director, Social
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$80,000 to $90,000 CAD / year
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Added 19 hours ago
Client Account Specialist
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Previous business development or sales experience is an asset
Added 20 hours ago
Associate Director, Asset Services
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The Associate Director will perform at the highest of ethical standards, reflecting the core values of C&W as defined in its Business Code of Conduct, Policies and Procedures Manual, and…
Added 21 hours ago
Senior IT Consultant and Lead, Client Experience
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IX Solutions is your trusted IT partner, connecting people with technology tailored to meet their business needs. We help our clients effectively leverage modern technology and embrace…
Added 21 hours ago
PIA Client Service Associate
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Walmart Canada

(CAN) Gérant du service à la clientèle

Lachute, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

480 AV BETHANY, LACHUTE, QC J8H 4H5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient customer flow, and support associates. Oversee transactions, cash controls, safety and loss-prevention procedures, associate training, and company programs while ensuring compliance with operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Procedures
Emergency Readiness
Operational Compliance
Workforce Scheduling
Inventory Handling
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Leadership
Customer Loyalty
Associate Support
Associate Training
Register Coverage
Break Coordination
Purchase Transactions
Returns
Exchanges
Cash Management
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Operational Standards
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Scanning Accuracy
Cashier Operations
Customer Flow
Inventory Handling
Store Recovery

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