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Added 37 mins ago
Banquet Server - Summer 2026
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
Full-time
…years of experience in banquet settings and is prepared to lead a team to deliver remarkable experiences to our guests, both on a large and small scale. If this sounds like you, start…
Added 37 mins ago
Store Crew
7-Eleven
Merritt, BC
Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 38 mins ago
Assistant Store Manager
Levi Strauss & Co.
BC · West Vancouver, BC, CAN
Full-time
Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000…
Added 1 hour ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
(CAN) Food & Consumables Team Lead
Walmart Canada
Cornwall, ON
Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 1 hour ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Vaudreuil-Dorion, QC
Contract
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
Retail Store Coordinator Full time Winners- Laurentian Valley
The TJX Companies, Inc.
Pembroke, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
Director, E-commerce & Digital Growth, Agricultural Retail
Talencore
ON · London (Sunningdale / West Masonville / Medway / NE Hyde Park / East Fox Hollow), Ontario
Full-time
Work closely with sales, retail, operations, technical, regulatory and leadership teams.
Added 3 hours ago
Responsable de l'Experience Invite | Carrefour Laval
lululemon
Laval, QC
Full-time
Added 3 hours ago
Director - Global Procurement, Store Development & Facilities
lululemon
Vancouver, BC
Full-time
The Director, Facilities & Store Development Procurement supports stakeholders across key corporate, retail and design business areas in meeting their business goals and objectives. In…
Added 3 hours ago
Assistant Store Manager Winners Homesense Metrotown
TJX Companies
Burnaby, BC
Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 4 hours ago
Part Time Floor Leader - Mic Mac Shopping Centre
Lush Fresh Handmade Cosmetics North America
Dartmouth, NS
Part-time
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and…
Added 4 hours ago
B2B - Sales Account Manager
GOODAI GLOBAL USA INC.
Vancouver, BC
$95,000 to $120,000 CAD / year
Full-time
We are seeking a results-driven B2B Sales Account Manager to lead and expand key wholesale and national retail accounts across Canada and North America.
Added 4 hours ago
Vice President of Customer Experience (CX)
AMZ Prep®
Mississauga, ON
Full-time
You will run a book of your own, lead the team that runs the rest, and build the system that lets us see account health before it turns into churn.
Added 6 hours ago
Assistant Manager - Stock Yards Village
Old Navy
Toronto, ON
Full-time
…through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to…
Added 7 hours ago
Front End - Manager Front End
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Manage store operations and communicate requirements/changes to department employees as required
Added 7 hours ago
Creative Project Specialist [AQ-19672]
Aquent
Toronto, ON · Scarborough, ON
$29 to $35 CAD / hour
Contract
Aquent is thrilled to partner with a leading global retail organization that is at the forefront of delivering exceptional customer experiences. This innovative company is dedicated to…
Added 8 hours ago
Sales Keyholder, PT
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Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
Added 8 hours ago
Assistant Manager - BOSS Store, St. Foy
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Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control.
Added 8 hours ago
Regional Manager, Canada West
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Vancouver, BC
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…characteristics of the job. Must have complete mastery of all Store operations by location and outstanding leadership skills along with inspiring interpersonal effectiveness to lead team,…
Added 8 hours ago
Regional Manager, Canada West
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Vancouver, BC
Other
…characteristics of the job. Must have complete mastery of all Store operations by location and outstanding leadership skills along with inspiring interpersonal effectiveness to lead team,…
Added 9 hours ago
Interim Lead
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Saskatoon, SK
$20 to $23.55 CAD / hour
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Be available during peak retail operations (nights, weekends and holidays)
Added 10 hours ago
CRM and Digital Marketing Specialist
Kia Canada
Mississauga, ON
Full-time
…into reality, defining smart solutions involving technology, operations, marketing and communications that will help facilitate the effective implementation of strategic marketing…
Added 11 hours ago
Executive Chef
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This is a rare opportunity to lead a restaurant from the ground up while joining a hospitality company that continues to invest in innovative dining experiences and elevate Banff's culinary…
Added 11 hours ago
Front Desk Supervisor
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Supervise Front Desk operations during your assigned shift to a consistently high standard.

Walmart Canada

(CAN) Gérant du service à la clientèle

Saint-Constant, QC, Canada
St Constant, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

500 VOIE DE LA DESSERTE DE LA ROUTE 132, SAINT-CONSTANT, QC J5A 2S5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Trains and supports associates, oversees transactions and cash controls, and ensures compliance with safety, loss-prevention, and company procedures.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Workforce Scheduling
Customer Loyalty
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Failure-to-Deactivate Logs
Cash Management
Register Opening and Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Evening Shifts
Weekend Shifts
Holiday Shifts

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