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Added 7 mins ago
API Developer
Capgemini
Toronto, ON
Role Type: Senior Integration Architect / API Development Lead
Added 7 mins ago
Senior Manager Benefits & Wellness
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
As a member of IGM’s Total Rewards team, you will lead the end-to-end delivery and continuous improvement of the administration of benefits, retirement and wellness programs for IGM’s…
Added 7 mins ago
Sales Associate
The Dufresne Group
Woodbridge, ON
Full-time
Training: Industry-leading programs + ongoing coaching
Added 7 mins ago
Material Program Manager
RTX
Calgary, AB
Full-time
…skills to manage all aspects of material flow for assigned…
Added 7 mins ago
Payroll Lead
Sureway Construction Group
Edmonton, AB
Full-time
Sureway Construction Group of Companies is recruiting for a highly experienced and professional Payroll Lead to join our team!
Added 7 mins ago
Department Manager, Pharmacy
London Drugs Limited
Cowichan 1, BC · Duncan, BC
$68.14 to $72.05 CAD / hour
Other
…reviews. You are interested in disease management and compliance programs as well as being involved with community seminars and workshops. If you are looking for a challenging position in…
Added 7 mins ago
Student Nurse Extern - 7th Floor
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
…are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability…
Added 7 mins ago
Junior Capital Accountant
SECURE
Calgary, AB
Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients. Our strength lies in our size, extensive network,…
Added 7 mins ago
Assistant dbar Manager
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
Full-time
Lead, supervise, and motivate front of house Food & Beverage teams by assisting with recruitment, onboarding, training, coaching, and performance management, including corrective action…
Added 7 mins ago
Business Project Manager - Digital Transformation
Fidelity Canada
Toronto, ON
Full-time
Plan and lead execution of business change management projects to successful completion
Added 7 mins ago
Outside Sales Representative
Culligan 525SK
North Battleford No. 437, SK · North Battleford, SK
$50,000 to $65,000 CAD / year
Full-time
Added 7 mins ago
Associate Engineer II
Mondelēz International
Toronto, ON · Business Unit Head Office Gladstone - Toronto, Canada
Full-time
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Added 7 mins ago
Chef Department Manager
Farm Boy Inc.
Barrie, ON
$57,500 to $62,500 CAD / year
Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 7 mins ago
Assistant Produce Manager
Farm Boy Inc.
Whitby, ON
Up to $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Department Manager - GTA East
Farm Boy Inc.
Barrie, ON
From $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Bakery Manager
Farm Boy Inc.
Barrie, ON
From $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Meat Manager
Farm Boy Inc.
Whitby, ON
Up to $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Produce Manager
Farm Boy Inc.
Barrie, ON
From $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Produce Manager
Farm Boy Inc.
London, ON
From $21 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Chef Manager
Farm Boy Inc.
Hamilton, ON
From $21 CAD / hour
Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 7 mins ago
Assistant Produce Manager
Farm Boy Inc.
Hamilton, ON
From $21 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Produce Manager
Farm Boy Inc.
Toronto, ON
From $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Meat Manager
Farm Boy Inc.
Newmarket, ON
From $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Meat Manager
Farm Boy Inc.
Aurora, ON
Up to $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 7 mins ago
Assistant Produce Manager
Farm Boy Inc.
Mississauga, ON
From $21.5 CAD / hour
Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.

Walmart Canada

(CAN) Gérant du service à la clientèle

Lachute, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

480 AV BETHANY, LACHUTE, QC J8H 4H5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and support associates to deliver efficient service, resolve customer concerns, and maintain a positive shopping experience. Oversee transactions, cash and register controls, safety procedures, loss-prevention processes, associate training, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Operational Compliance
Inventory Handling
Communication
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Customer Loyalty
Associate Training
Scanning Accuracy
Purchase Transactions
Returns and Exchanges
Register Opening and Closing
Cash Management
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Cashier Support
Store Standards
Inventory Handling

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