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Added 14 mins ago
Field Service Technician - Cranbrook, BC
Xerox
Cranbrook, BC
…From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for…
Added 14 mins ago
Client Executive - IT Solutions
Xerox
Vancouver, BC · Calgary, AB
Minimum 4 years of experience in sales or business development.
Added 14 mins ago
Bilingual Presales Solutions Architect
Xerox
Toronto, ON · Ottawa, ON · Montreal, QC
…From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for…
Added 2 hours ago
Associate (Kimpton Kovitch Team)
Wellington-Altus
Saskatoon, SK
Full-time
Reporting to the Senior Wealth Advisor & Senior Investment Advisor on the Kimpton Kovitch Team, the Associate will participate in a broad range of administrative, operational projects and…
Added 2 hours ago
Associate Account Manager (GTA Toronto Ontario )
Smith+Nephew
Toronto, ON · CAN - Field
Full-time
Reporting to the Regional Sales Manager, the Associate Account Manager is accountable for the management and growth of the defined business categories within the Sports Medicine Business…
Added 16 hours ago
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
$100,000 to $130,000 CAD / year
Full-time
Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.
Added 16 hours ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.
Added 17 hours ago
(CAN) Customer Service Manager PT
Walmart Canada
Salmon Arm, BC
$15 CAD / hour
Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 17 hours ago
Customer Service Manager
Walmart Canada
Oshawa, ON
$15 CAD / hour
Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 17 hours ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Repentigny, QC
Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 17 hours ago
(CAN) Merchant
Walmart Canada
Mississauga, ON
Full-time
The role supports the implementation of business solutions by building relationships with key stakeholders, determining necessary processes and practices, and adapting to organizational…
Added 17 hours ago
Reporting & Analysis Manager (Financial Services)
Leons Furniture Limited
Edmonton, AB
Full-time
…are committed to creating an inclusive workplace where every associate is treated with respect, provided with equal opportunities to grow, and supported through competitive compensation,…
Added 17 hours ago
Associate
Royal Bank of Canada
Vancouver, BC
Full-time
The RBC Dominion Securities branch located in Kerrisdale, Vancouver BC, is looking for an Associate to provide administrative support to a successful Advisory Team.
Added 18 hours ago
Associate
RBC Dominion Securities
Vancouver, BC
Full-time
The RBC Dominion Securities branch located in Kerrisdale, Vancouver BC, is looking for an Associate to provide administrative support to a successful Advisory Team.
Added 18 hours ago
Technical Architect Director - PubSec - Mulesoft Canada
Salesforce Partner Canada
Toronto, ON
Full-time
Serve as trusted advisor to customer CxOs; shape data strategy and the business case
Added 20 hours ago
Associate Creative Director (Art)
McCANN Canada
Toronto, ON
Full-time
Play a key role in brand planning, creative development, and on-strategy initiatives
Added 20 hours ago
Associate Director, SEO (Mat leave Contract)
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Toronto, ON
Contract
We are seeking an experienced and strategic associate SEO director to join our Digital Media team at Innocean on a 18 month full-time contract, covering a maternity leave. This role owns…
Added 23 hours ago
(CAN) General Merchandise Department Manager
Walmart Canada
Yellowknife, NT
Full-time
Position Summary...The General Merchandise Department Manager at Walmart plays a key leadership role in delivering a great customer experience by keeping the sales floor stocked, organized,…
Added 23 hours ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 23 hours ago
Customer Service Manager - FULL TIME
Walmart Canada
Amherst, NS
$15 CAD / hour
Full-time
…customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and…
Added 1 day ago
Account Manager - Retail
Apex Systems
Toronto, ON
$20 to $30 USD / hour
Full-time
Our client is seeking a Retailer Account Associate to join a growing Retail Success team focused on supporting and strengthening relationships with retail partners. This role serves as a…
Added 1 day ago
Full Time Retail Associate (Optical): Abbotsford, BC
Specsavers
Abbotsford, BC
Full-time
…privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical…
Added 1 day ago
Associate, Hybrid Retail
Cogeco Connexion
Sarnia, ON
Part-time
Performance at a high standard and consistently meets/exceeds all Key Performance Indicator (KPI) expectations.
Added 1 day ago
People Experience Manager
Ecolab Inc.
Calgary, AB
Full-time
Day 1 Coverage: Employer-paid comprehensive benefits, including dental, prescription drug, vision, paramedical coverage, and a $1,000 annual Health Spending Account.
Added 1 day ago
Associate, Hybrid Retail
Cogeco
Sarnia, ON
Part-time
Performance at a high standard and consistently meets/exceeds all Key Performance Indicator (KPI) expectations.

Closed listing

Walmart Canada

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Closing date: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Response
Conflict Resolution
Scheduling
Inventory Recovery
Operational Compliance
Communication
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Register Coverage
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Cash Management
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Requirements
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Store Operations
Inventory Restocking
Product Zoning

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