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Added 8 mins ago
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
$100,000 to $130,000 CAD / year
Full-time
The Senior Customer Success Manager will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their…
Added 8 mins ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
The Senior Customer Success Manager will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their…
Added 23 mins ago
Sales Associate
Laura Canada
Regina, SK
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 37 mins ago
Early Morning Freight Flow Associate
Kent Building Supplies
Fredericton, NB
Part-time
The Freight Flow Associate works with the logistics team to efficiently process and organize incoming freight shipments. As a key member of daily operations, freight handlers ensure…
Added 38 mins ago
Part-time Guest Experience Associate
Groupe Nordik
Whitby, ON
Part-time
Reporting to the Manager, Guest Experience, the Guest Experience Associate welcomes, assists and advises guests on the thermal cycle, its benefits, and all available services and…
Added 52 mins ago
Self Checkout Attendant
Walmart Canada
Oshawa, ON
Contract
…and escalate cash or technical issues to the Customer Service…
Added 52 mins ago
(CAN) Meat Department Manager
Walmart Canada
Estevan, SK
Full-time
Added 52 mins ago
Overnight Remodel Associate
Walmart Canada
North Battleford, SK
Contract
Position Summary...An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket…
Added 52 mins ago
(CAN) Customer Service Manager PT
Walmart Canada
Salmon Arm, BC
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 52 mins ago
Cashier
Walmart Canada
Oshawa, ON
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 52 mins ago
(CAN) Cashier
Walmart Canada
Corner Brook, NL
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 52 mins ago
(CAN) Consumables Associate PT
Walmart Canada
Owen Sound, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 52 mins ago
(CAN) Consumables Associate PT
Walmart Canada
Owen Sound, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 52 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Richmond Hill, ON
Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 52 mins ago
(CAN) Cashier
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 52 mins ago
(CAN) Consumables Associate
Walmart Canada
Sudbury, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 52 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
Timmins, ON
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 52 mins ago
Customer Service Manager
Walmart Canada
Oshawa, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 52 mins ago
(CAN) Cashier
Walmart Canada
Thunder Bay, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 52 mins ago
(CAN) Over-the-Counter Associate
Walmart Canada
Gander, NL
Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 52 mins ago
(CAN) Meat Department Manager
Walmart Canada
Estevan, SK
Full-time
Added 52 mins ago
Associate Director, Legal Services - Construction
Oxford Properties Group
Toronto, ON
Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 52 mins ago
Cashier - Hillside (CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 52 mins ago
Sales Associate (Part-Time) - Diesel Yorkdale
CALZATURIFICIO STEPHEN S.R.L.
Toronto, ON
Part-time
In this Sales Associate role, reporting to the Store Manager, you will be responsible for growing our brand awareness, developing a strong business and leading a team of fashion…
Added 52 mins ago
Veterinary Technician, Lawrence Veterinary Clinic
VCA Animal Hospitals
Toronto, ON
Full-time
…our medicine! Partnering closely with our DVMs and Hospital Manager Laura, you'll practice high-quality preventative care, pain management, and overall pet wellness in a warm neighbourhood…

Walmart Canada

(CAN) Gérant du service à la clientèle

Repentigny, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

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Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100 BOUL BRIEN, SUITE 66 REPENTIGNY, QC J6A 5N4, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, support associates, coordinate coverage, and maintain efficient store operations. Oversee transactions, cash controls, safety procedures, loss-prevention processes, and the promotion of company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts

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