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Added 2 mins ago
Customer Service Representative (Motivator) – Sherwood Park Mall
GoodLife Fitness
Sherwood Park, AB
Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 2 mins ago
Sales Fitness Advisor - Fort Saskatchewan Southpoint Centre
GoodLife Fitness
Fort Saskatchewan, AB
Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 2 mins ago
Customer Service Representative (Motivator) - Calgary Richmond Square
GoodLife Fitness
Calgary, AB
Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 2 mins ago
Assistant General Manager - Calgary Deerfoot City
GoodLife Fitness
Calgary, AB
Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 3 mins ago
Sales Representative - Facility Services
Cintas
Kawartha Lakes, ON · Lindsay, ON
…industry-leading products and hands-on help with the details of their workday. At Cintas, you will be building a successful, rewarding career while supporting our customers as they get…
Added 18 mins ago
Retail Store Associate Part Time (Temporary) Winners - Richmond Hill
The TJX Companies, Inc.
Richmond Hill, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 18 mins ago
Provincial Offences Court Clerk (Temporary, up to 6 months)
The City of Guelph
Guelph, ON
Other
Added 18 mins ago
Producer, Partnerships & Catalog [Contract]
Spin Master Ltd
Toronto, ON
Full-time
Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.
Added 18 mins ago
Senior Financial Analyst, Entertainment Finance
Spin Master Ltd
Toronto, ON
Full-time
Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.
Added 18 mins ago
Transfer Pricing Operations Senior Manager, Financial Services Tax
Pwc UK
London, ON
Full-time
You have experience of working with at least one of the major Enterprise Resource Platforms (SAP, ORACLE, Workday, Microsoft Dynamics 365, NetSuite)
Added 31 mins ago
Bilingual Inside Sales Associate, Apartments.com - Toronto, Ontario
Apartments.com
Toronto, ON
Full-time
Ability to regularly drive for extended periods and intermittently throughout the workday.
Added 32 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
New Westminster, BC
Added 1 hour ago
Senior Workday Analyst, On-site role
Ciena
Ottawa, ON
Full-time
…with People & Culture Centres of Excellence, Project Managers, Workday analysts, and the IT Employee Services team enables effective, user-centred technology…
Added 1 hour ago
Yard Worker
Ocean Capital
Lower Sackville, NS
Full-time
Ability and willingness to perform strenuous physical labour throughout the workday in varying weather conditions
Added 1 hour ago
Retail Store Associate Full Time Marshalls – Etobicoke
The TJX Companies, Inc.
Toronto, ON
Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
Store Associate Part Time Winners Yonge and Eglinton
The TJX Companies, Inc.
Toronto, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
Electrician
Magna International
Mississauga, ON
Full-time
Added 1 hour ago
PART-TIME Store Associate - Winners/HomeSense - Burlington (Appleby Line)
TJX Companies
Burlington, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
Retail Store Associate Part Time Winners/Burloak
TJX Companies
Oakville, ON
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
Retail Store Associate Temporary Part Time Winners - Unicity
TJX Companies
Winnipeg, MB
Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
Full-time
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)
Added 1 hour ago
Vision Center Manager, Dual Licensed
Walmart Canada
St. Catharines, ON
Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 1 hour ago
(CAN) Front End Team Lead
Walmart Canada
Mascouche, QC
Full-time
Complete GTA/Workday tasks and supports Management.
Added 1 hour ago
(CAN) Team Leader Operations - Shipping II - Sunday to Wednesday Afternoons - 6 month contract
Walmart Canada
Mississauga, ON
Contract
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 1 hour ago
(CAN) Senior Manager, Walmart Services
Walmart Canada
Mississauga, ON
Full-time

Walmart Canada

(CAN) Gérant du service à la clientèle

Repentigny, QC, Canada

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

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Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100 BOUL BRIEN, SUITE 66 REPENTIGNY, QC J6A 5N4, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, support associates, coordinate coverage, and maintain efficient store operations. Oversee transactions, cash controls, safety procedures, loss-prevention processes, and the promotion of company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts

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