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Added 11 mins ago
SW
Portfolio Manager | Associate Portfolio Manager | Wealth Manager - SJF - Markham
Scotia Wealth Management
Markham, ON
- Full-time
Associate Portfolio Manager – SJF (AAR Registered, Development Toward Full PM Licensing) – L7
Added 11 mins ago
CN
Infant Toddler Child Care Worker Full-Time, Term Certain (Mat leave) Internal/External Job Posting #CH20-26-01
Collingwood Neighbourhood House Society (Official)
Renfrew, ON
- Full-time
Support each child’s holistic development using the BC Early Learning Framework
Added 11 mins ago
K
Maintenance Mechanic / Millwright (Night Shift)
Knoll
Toronto, ON
- Full-time
…trainer on specific equipment and/or processes and assist in the development of departmental and functional…
Added 11 mins ago
X
Concrete Coring Technician, Trainee
XRSounder
Burnaby, BC
- Full-time
Please submit your resume and cover letter online (ideally, in one document!). While we thank all candidates who apply, only those deemed qualified by the hiring manager will be contacted.
Added 11 mins ago
IC
Manager of Dental Services
IPAC Consulting - Infection Control
Woodstock, ON
- Full-time
We are seeking a dynamic and experienced Manager of Dental Services to lead this division, oversee consultants, and maintain the highest standards of quality and client satisfaction. This…
Added 11 mins ago
WC
National Key Account Manager (Auto)
Wurth Canada
Guelph, ON
- $90,000 to $135,000 CAD / year
- Full-time
A culture of empowerment and trust that puts a focus on professional development and coaching from a supportive management team.
Added 11 mins ago
CC
St. Paul - Temporary Contract Merchandiser
Coca-Cola Canada Bottling Limited
AB · Blackfoot, AB
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 11 mins ago
MC
Senior Fiber Optic Technician
Meta Communications LLC
Field, BC
- Full-time
Clear advancement paths from technician to senior engineer to project manager. We promote from within and provide mentorship programs to help you achieve your career goals.
Added 11 mins ago
ZD
Sales Assistant
Zenterra Developments
Surrey, BC
- Full-time
Sends the daily traffic report after being reviewed by Sales Manager
Added 11 mins ago
FT
Territory Manager - North Alberta
Fast Tire Co
AB · Edmonton, AB
- Full-time
Reporting to the Regional Sales Manager - West, the Territory Manager will have as main responsibilities the development of markets, the coordination of sales with the customers and the…
Added 11 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 11 mins ago
YP
Integrated Marketing Manager
Yar Project
Toronto, ON
- Full-time
- Work with leasing, development, operations, and outside designers, photographers, and agencies
Added 11 mins ago
TO
Cook (Casual)
THE ONEILL CENTRE
Niagara-on-the-Lake, ON
- Part-time
Cook reports to Food Services Manager/ Food Services Supervisor and is expected to demonstrate commitment to resident safety by providing high-quality care in accordance with the…
Added 11 mins ago
HB
Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Added 25 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 25 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 25 mins ago
TC
Assistant Store Manager Winners Homesense Luckakuck Way
TJX Canada – Winners, Marshalls, HomeSense
Chilliwack, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 25 mins ago
TC
Assistant Store Manager Winners Chinook Centre
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 25 mins ago
LC
PCX Department Manager Part Time Day
Loblaw Companies Limited
Saskatoon, SK
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 55 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 55 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 55 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 56 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 56 mins ago
CK
Senior Manager, Financial Information and Control
Circle K
Laval, QC
- Full-time
…role in the company. The main responsibilities of the senior manager within this group are as…
Added 56 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and associates to provide strong customer service, maintain efficient checkout coverage, and support a positive shopping experience. Oversee transactions, cash controls, training, safety procedures, loss prevention, and company programs in accordance with operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 20 pounds and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Conflict Resolution
Staff Scheduling
Inventory Handling
Operational Compliance
Customer Loyalty

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Failure-to-Deactivate Logs
Cash Management
Register Opening and Closing
Cash Audits
Credit Card Services
Protection Plans
Safety Procedures
Emergency Response
Theft Prevention
Operational Standards
Customer Loyalty
Inventory Restocking
Store Recovery

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