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Added 16 mins ago
GW
Senior Analyst, Taxation
George Weston Limited
Toronto, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application
Added 16 mins ago
TT
Associé / Associée de magasin de détail Temps Partiel Winners-Les Galeries de Lanaudière
The TJX Companies, Inc.
Lachenaie, QC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 16 mins ago
TT
Retail Store Associate Part Time Temporary Marshalls - Erin Ridge - St. Albert
The TJX Companies, Inc.
St. Albert, AB
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 16 mins ago
TT
Associé de magasin de détail à temps partiel Marshalls - Carrefour de l'Estrie
The TJX Companies, Inc.
Sherbrooke, QC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 31 mins ago
BC
BCG Platinion | Senior AI Tech Consultant, Enterprise Solutions
Boston Consulting Group
Toronto, ON
- $160,000 CAD / year
- Full-time
Added 1 hour ago
SJ
Assistant Store Manager - Peoples Jewellers - Lime Ridge Mall
Signet Jewelers
Hamilton, ON · Canada - Lime Ridge Mall - Hamilton, ON
- Full-time
Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire…
Added 1 hour ago
CI
Supervisor (Part Time)
Carters Inc.
Calgary, AB
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 1 hour ago
C
Quality Improvement Consultant, Knowledge Institute on Child and Youth Mental Health and Addictions – Temporary Full-Time (1.0) (until January 2028)
CHEO
Ottawa, ON
- Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 1 hour ago
C
Staff Psychologist, Neuropsychology, Development and Rehabilitation - Temporary Full-Time (1.0) (until November 2027)
CHEO
Ottawa, ON
- Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 1 hour ago
TT
Retail Store Associate Part Time Marshalls - Vancouver Downtown
The TJX Companies, Inc.
Vancouver, BC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Store Coordinator Full Time Winners - Brentwood Commons
The TJX Companies, Inc.
Lloydminster, AB
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Store Associate Part time Winners
The TJX Companies, Inc.
Abbotsford, BC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Sales Associate - Temporary
The TJX Companies, Inc.
Richmond Hill, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Store Associate Part Time Winners - Leaside
The TJX Companies, Inc.
Toronto, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Store Associate Temporary Part Time Winners / Homesense South Pointe Common
The TJX Companies, Inc.
Red Deer, AB
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Store Associate Part time Seasonal Winners/HomeSense - Northern Ave Plaza
The TJX Companies, Inc.
Sault Ste. Marie, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Store Associate Full Time Marshalls Langley
The TJX Companies, Inc.
Langley (District), BC
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
TT
Retail Store Associate Part Time Marshalls Langley
The TJX Companies, Inc.
Langley (District), BC
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
WC
(CAN) Manager, Specialty Compliance and Ethics - IF– Level II Testing & Monitoring
Walmart Canada
Mississauga, ON
- Full-time
Added 1 hour ago
OO
Managing Director - Private Pension Plans
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
Due to weekly system maintenance, Workday will be unavailable for 3 hours every Friday from 11pm to Saturday 2am EST.
Added 2 hours ago
AK
Accounting Specialist
Asahi Kasei
Port Colborne, ON · ABSCA – Port Colborne Plant
- Full-time
Added 2 hours ago
YH
Home Support Worker (Casual Part-Time)
Yee Hong Centre For Geriatric Care
Mississauga, ON
- Part-time
Computer literacy (MS Office). Basic knowledge of Alayacare, Workday an asset.
Added 2 hours ago
YH
Personal Support Worker (Temporary Part-Time Day Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough McNicoll
- Part-time
Computer literacy (Point Click Care, MS Office). Basic knowledge of Workday an asset.
Added 2 hours ago
YH
Home Support Worker (Part-Time Night Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough McNicoll
- Part-time
Computer literacy (MS Office). Basic knowledge of Alayacare, Workday an asset.
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)

Walmart Canada

(CAN) Gérant du service à la clientèle

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

4050 BOUL JOSAPHAT-RANCOURT, SHERBROOKE, QC J1L 3C6, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and associates to provide strong customer service, maintain efficient checkout coverage, and support a positive shopping experience. Oversee transactions, cash controls, training, safety procedures, loss prevention, and company programs in accordance with operational standards.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 20 pounds and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Conflict Resolution
Staff Scheduling
Inventory Handling
Operational Compliance
Customer Loyalty

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Failure-to-Deactivate Logs
Cash Management
Register Opening and Closing
Cash Audits
Credit Card Services
Protection Plans
Safety Procedures
Emergency Response
Theft Prevention
Operational Standards
Customer Loyalty
Inventory Restocking
Store Recovery

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