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Added 14 mins ago
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Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 14 mins ago
AG
Gestionnaire, Planification Média / Manager, Connections Planning
Adelphi Group
Montreal, QC
- Full-time
Added 14 mins ago
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Associate Creative Director
Adelphi Group
Calgary, AB
- Full-time
…unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate…
Added 14 mins ago
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Manager, Reliability Engineering
Apotex
Toronto, ON · North York, ON
- $109,933.56 to $153,906.98 CAD / year
The Reliability Manager is responsible for the continuous improvement of the production and building services equipment. This role is responsible for leading reliability processes that…
Added 14 mins ago
SG
Site Maintenance Manager
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Skeena Gold + Silver Limited is a Canadian mining company with a portfolio of exploration and development projects located in northwest British Columbia, Canada. Our current focus is on the…
Added 14 mins ago
MH
Implementations Manager
MedMe Health
Toronto, ON
- $105,000 to $145,000 CAD / year
- Full-time
…organizations in North America. We’re hiring a Implementation Manager to lead these enterprise rollouts and establish how we deliver them as we…
Added 14 mins ago
BC
Client Service Associate - Real Estate Insurance
BFL CANADA
Toronto, ON
- Full-time
We support our employees to shape their career by encouraging continuing education and investing in training and development.
Added 14 mins ago
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Senior Manager, Technical Software Program Manager
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
The Senior Manager, Technical Software Program Management (TPM) for EMC SW Solutions is a leadership role responsible for steering large-scale, complex software programs from initial…
Added 14 mins ago
GD
DYNAMITE - Team Leader FT - Bayshore Shopping Centre
Groupe Dynamite, Inc Garage
Ottawa, ON · Nepean, Ontario
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 14 mins ago
TS
The Shoe Co. - Supervisor Part-time
The Shoe Co.
Charlottetown, PE
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
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Health, Safety & Environmental (HS&E) Manager
EllisDon
Edmonton, AB · AB · Alberta Projects
- Full-time
You as a Health, Safety, and Environment (HSE) Manager will:
Added 14 mins ago
TS
Maintenance Tech I – Technicien(ne) de maintenance Ilities I
TD SYNNEX Canada ULC
ON · Mississauga, Ontario
- Full-time
Assist with coordination of Maintenance Manager responsibilities.
Added 14 mins ago
Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)
Amazon
Toronto, ON
AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation,…
Added 14 mins ago
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Quality Assurance (QA) Analyst
BMO
Toronto, ON · BMOPLACE
- Full-time
…Works collaboratively with business/groups on the strategic development, execution and measurement of traditional and non-traditional customer-focussed advertising, production,…
Added 14 mins ago
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Business Development Manager, Senior
SGS
Calgary, AB
- Full-time
The Senior Business Development Manager leads strategic growth initiatives and plays a key role in shaping long-term business development strategies aligned with corporate objectives. In…
Added 14 mins ago
UH
Advanced Practice Nurse Educator, Cardiovascular Investigations Unit (Cath Lab)
University Health Network
Toronto, ON
- Full-time
Reporting to the Manager, Professional Practice, the Advanced Practice Nurse Educator (APNE) is an integral member of the interdisciplinary leadership team and demonstrates a set of core…
Added 14 mins ago
Real Time Analyst
Teleperformance
Toronto, ON · TPCA Toronto
…solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your…
Added 28 mins ago
UH
Municipal District of Taber | Finance Clerk (Temporary)
UpSourced HR
Taber, AB
- Contract
Reporting to the Manager of Finance, the Finance Clerk is responsible for a variety of clerical and accounting duties. The role requires strong multi-tasking and work prioritization skills…
Added 28 mins ago
TC
VP, Engineering
Thrive Career Wellness Platform
Toronto, ON
- Full-time
People Leadership. Line management for the engineering teams, including one-to-ones, performance, development and progression.
Added 28 mins ago
HC
LTO - SERT (0.40 FTE)
Halton Catholic District School Board
Oakville, ON
- Full-time
The Halton Catholic District School Board (HCDSB) is committed to supporting the development of a strong and equitable workforce, that will foster the success and well-being of our…
Added 28 mins ago
DC
Pay Equity / Job Evaluation Officer (up to 1 year contract)
Dufferin-Peel Catholic District School Board
Mississauga, ON
- Contract
Under the direction of the Manager of Support Services in Human Resources, the Pay Equity / Job Evaluation Officer plays a critical role in ensuring equitable, transparent, and legally…
Added 28 mins ago
HC
Temporary Human Resources Services Assistant
Halton Catholic District School Board
Burlington, ON
- Full-time
Under the supervision of the Manager, Human Resources Services Operations, the Human Resources Services Assistant is responsible for both the daily operations of the computerized system for…
Added 28 mins ago
HC
LTO - Grade 6 (1.00 FTE)
Halton Catholic District School Board
Burlington, ON
- Full-time
The Halton Catholic District School Board (HCDSB) is committed to supporting the development of a strong and equitable workforce, that will foster the success and well-being of our…
Added 28 mins ago
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Senior Power Plant Engineer
WestJet
Calgary, AB
- Full-time
Reporting to the Senior Manager, Powerplant Engineering, the Senior Powerplant Engineer is responsible for the engineering management as related to the WestJet Aircraft Engine Program which…
Added 28 mins ago
NH
ASSISTANT MANAGER, ROTARY MANOR
Northern Health - BC
Dawson Creek, BC
- Full-time
In accordance with the established vision, mission, values and strategic priorities of Northern Health, the Assistant Manager is responsible for the day-to-day operations in the long-term…

Walmart Canada

(CAN) Gérant du service à la clientèle

Saguenay, QC, Canada
Chicoutimi, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1451 BOUL TALBOT, SUITE 1 CHICOUTIMI, QC G7H 5N8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and support customers and associates to deliver a positive shopping experience. Oversee staffing coverage, training, transactions, cash controls, safety procedures, loss prevention, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks including extended standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Inventory Handling
Communication
Operational Compliance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Leadership
Associate Training
Customer Concerns
Register Coverage
Purchase Transactions
Returns and Exchanges
Cash Management
Register Audits
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Company Programs
Discount Programs
Credit Card Services
Walmart Protection Plans
Operational Standards
Scanning Accuracy
Cashier Support
Store Operations

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