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Added 2 mins ago
DS
Warehouse Associate II
DGI Supply
QC · St-Laurent, QC
- Full-time
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include the…
Added 2 mins ago
FN
Sales & BD Manager
Framatome North America
Pickering, ON
- Full-time
…fuel technologies, and next‑generation reactor solutions that support safe and efficient…
Added 2 mins ago
C
Maintenance Superintendent
Carlisle
Crossfield, AB
- Full-time
…overtime, variable shifts. Travel for training or other plant support when…
Added 2 mins ago
H
Front of House Manager (SFU Dining Commons)
Havergal
Burnaby, BC
- Full-time
Oversee daily front-of-house operations, including floor inspections, service standards, cleanliness, menu signage, and operational readiness.
Added 2 mins ago
F
Acquisition Operations Manager
Float
Remote, Canada
- $120,000 to $150,000 CAD / year
- Full-time
- Remote
Float is building out its next stage of growth operations. As Revenue Operations Manager, you’ll own the systems, programs, and operating rhythms that take a prospect from first touch to…
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · East Village, Calgary, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brantford, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
W
Part-Time Consumables Associate (3 open positions)
Walmart
Yarmouth Indian Reserve No. 33, NS
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
W
Part-Time Self Checkout Attendant (3 open positions)
Walmart
Yarmouth Indian Reserve No. 33, NS
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 1 hour ago
LC
Apparel Assistant Department Manager Part Time Day
Loblaw Companies Limited
Dieppe, NB
- Part-time
Added 1 hour ago
LC
Bakery InStore Assistant Department Manager Full Time Day
Loblaw Companies Limited
Dieppe, NB
- Full-time
Added 1 hour ago
Produce - Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 1 hour ago
BP
Front End, Cashier & Customer Service Associate Part Time
Bass Pro Shops
Ottawa, ON
- Part-time
Reporting to the Retail Manager - Operations - Canada, Cashiers will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while…
Added 1 hour ago
M
Banquet Manager
Marriott
Sault Ste. Marie, ON
- Full-time
Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
Added 1 hour ago
M
Assistant Banquet Manager
Marriott
Edmonton, AB
- Full-time
Supporting Management of Department Operations and Inventories
Added 1 hour ago
For Eyes - Licensed Store Manager 3 - #R115 Calgary, AB
EssilorLuxottica Group
Calgary, AB
…to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to…
Added 1 hour ago
LensCrafters - Store Manager 4 - #1962 Sudbury, ON
EssilorLuxottica Group
Sudbury, ON
The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and…
Added 1 hour ago
Manufacturing Engineering Manager
I M P Group International Inc.
Amherst, NS
Reporting to the Vice President of Operations/General Manager, the Manufacturing Engineering Manager is responsible for leading the manufacturing engineering function to support safe,…
Added 1 hour ago
Assistant Manager Bakery
Sobeys
Mill Bay, BC
Added 1 hour ago
H
Senior Manager Print Category
HP
Mississauga, ON
- Full-time
This role is responsible for managing category management operations while driving profitable revenue growth for the organization. The role designs strategies and manages execution…
Added 1 hour ago
SE
Quality Control Inspector/Tester
Schneider Electric
AB · Edmonton, Alberta
- Full-time
…services improve the way our customers manage and automate their…
Added 2 hours ago
TS
Budtender
Tokyo Smoke
Regina, SK
- Part-time
Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer…
Added 2 hours ago
AC
Senior Financial Analyst
Aston Carter
Toronto, ON
- $50 to $65 CAD / hour
- Contract
We are seeking an experienced finance professional to provide strategic and operational support during a critical period of finance transformation. This role involves working directly with…
Added 2 hours ago
CC
Retail Shift Leader
Canna Cabana
Fort McMurray, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 3 hours ago
CR
Clinical Research Site Manager - Toronto
ClinSurge Research
Toronto, ON
- Full-time
The Clinical Research Site Manager (Toronto - Phase 1-3) will oversee the operational performance, quality, compliance, and staff development of ClinSurge Research locations in Toronto.…

Walmart Canada

(CAN) Gérant du service à la clientèle

Saguenay, QC, Canada
Chicoutimi, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1451 BOUL TALBOT, SUITE 1 CHICOUTIMI, QC G7H 5N8, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational compliance.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Leadership
Front-End Operations
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Standards
Scheduling and Break Coordination
Inventory Restocking
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Support
Register Coverage
Break Coordination
Transaction Approvals
Returns and Exchanges
Cash Management
Register Opening and Closing
Cash Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Workplace Safety
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Walmart Protection Plans
Credit Card Services
Charity Initiatives
Inventory Restocking
Store Recovery

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