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Added 5 mins ago
QM
Responsable de compte - commerce électronique / Account Lead E-Commerce
Quantum Management Services Ltd.
Montreal, QC
- $60,000 CAD / year
- Full-time
- Veiller à l'exactitude des prix, du contenu produit, des images et de l'expérience utilisateur.
Added 5 mins ago
TP
Business Sales Consultant
The Portfolio Group
Toronto, ON
- Full-time
B2C/B2B Experience: Retail, hospitality, account coordination etc. background with 1+ years of B2B sales or cold-calling experience preferred (B2C candidates with high drive, passion, and…
Added 5 mins ago
RH
Marketing Manager
Robert Half
Oshawa, ON
- $85,000 to $95,000 CAD / year
- Full-time
Minimum 5 years of progressive experience in eCommerce, digital marketing, CRM, or related disciplines, ideally within a complex, multi-brand, retail, distribution, or consumer products…
Added 5 mins ago
Practice Manager- Hôpital Vétérinaire Embrun Veterinary Hospital
VetStrategy / Daubigny
Embrun, ON
We are seeking a dynamic and experienced veterinary Practice Manager to lead our team and ensure the smooth operation of our veterinary practice. This pivotal role is essential in driving…
Added 5 mins ago
Pharmacy Manager
Neighbourly Pharmacy
Windsor, ON
Compensation listed is a starting point only and will be determined based on candidate experience.
Added 20 mins ago
B
Regional Operations Manager - HVAC
BGIS
Montreal, QC
- Full-time
EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS
Added 34 mins ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
Lead a high-quality customer sales experience by performing and overseeing customer transactions, answering questions, educating customers, and selling financial services/products.
Added 34 mins ago
AS
AWS Cloud Architect
Ardent SoftSol Inc.
Mississauga, ON
- $50 to $55 CAD / hour
- Contract
We are seeking a highly skilled AWS API Lead Architect to lead the architecture, design, governance, and implementation of enterprise API and cloud-native solutions. The ideal candidate…
Added 34 mins ago
JG
AWS / API lead and Architect
J&M Group
Mississauga, ON
- Contract
We are seeking a highly skilled AWS API Lead Architect to lead the architecture, design, governance, and implementation of enterprise API and cloud-native solutions. The ideal candidate…
Added 34 mins ago
Q
Business Development Manager/Field Sales - (Parcel Lockers) - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
Experience working in or selling into retail, logistics, parcel, real estate, or property management sectors
Added 34 mins ago
I
Senior Sales Director
Infosys
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead sales of Finacle Core Banking, Digital Banking, Payments, Lending, and Banking Transformation solutions.
Added 34 mins ago
JG
Domain Architect /SME
J&M Group
Toronto, ON
- Contract
The ideal candidate has 12+ years of IT experience, including 5+ years in domain architecture or SME roles.
Added 35 mins ago
Facilitators/Performers - Culture/Artisanal/Wellness/Creativity/Coaching (Freelance CA-VAN)
Culture Vitale
BC · Vancouver (South West End), British Columbia
A complimentary premium online page to showcase your profile, services, experience, brochure etc.
Added 35 mins ago
CV
Creatives/Performers/Artisans/Culinary/Experiential/Artists - Freelance Bookings/Events (incl. Corporate) - CA-TOR
Culture Vitale
Toronto, ON
- Contract
Passive (eg. performance): Where the audience will view/listen/experience.
Added 35 mins ago
GT
Franchisee In Training (Canada)
Giant Tiger
Ottawa, ON
- Full-time
…more. We're seeking future franchise store owners who thrive in retail and want to lead their stores with passion and a vision. Our Store Owners are leaders who shape their store’s…
Added 35 mins ago
CB
Part Time Sales Associate - evenings weekend primarily
COBS Bread
Whitby, ON
- Part-time
…in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Sales Team Leader to share their love of freshness with our loyal customers.…
Added 35 mins ago
P-
Intermediate ETL Developer
Pandell - An ESG Company
Remote, Canada
- Full-time
- Remote
You’ll also have opportunities to take the technical lead on small to medium-sized projects and help other team members build their skills and confidence. It’s a role for someone who enjoys…
Added 35 mins ago
Stock Keyholder, FT
Under Armour
Ottawa, ON
1+ year of retail/stock or freight experience
Added 50 mins ago
S
Solution Engineer (Pre-Sales) - All Levels (Canada)
Salesforce
Toronto, ON
- Full-time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Added 50 mins ago
OR
Business Analytics Manager
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking a Business Insights & Analytics Manager. This role lead’s the evolution of our analytics capabilities in the dynamic retail and direct sales industries. The…
Added 1 hour ago
N
Director, Global Trade Credit
Nutrien
Calgary, AB
- Full-time
…operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure…
Added 1 hour ago
7
Store Crew
7-Eleven
Langley (District), BC · City of Langley, BC
- Internship
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 1 hour ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 1 hour ago
S
Software Engineer Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
We deliver production AI for major enterprises across financial services, retail, hospitality, manufacturing, healthcare, government, and more. Our high-velocity startup values ownership,…
Added 1 hour ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…

Walmart Canada

(CAN) Gérant du service à la clientèle

Longueuil, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Contract

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Contract
Apply by: Nov 16, 2026
Posting language: English
Posted: Oct 17, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2877 CH DE CHAMBLY, LONGUEUIL, QC J4L 1M8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and support customers and associates while maintaining efficient coverage, strong service, and compliance with company standards. Train associates, oversee transactions and cash controls, support loss prevention and emergency procedures, and promote company programs.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Planning
Customer Flow Management
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Associate Training
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Emergency Procedures
Safety Compliance
Theft Prevention
Customer Loyalty
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Store Standards
Customer Flow

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