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Added 8 mins ago
M
Senior Analytics Engineer - GTM
Motive
Vancouver, BC
- Full-time
As Senior Analytics Engineer - GTM, you’ll play a key role in helping our GTM team grow our business. You’ll report to the Director of Business Intelligence joining a centralized global…
Added 8 mins ago
SQ
Underwriting Consultant
Sunlife Québec
Quebec, QC
- Full-time
Engage internal partners, business leaders, and advisors to deliver an advisor and Client-centric experience grounded in expertise, empathy, and trust.
Added 8 mins ago
J
Lead Product Manager, Technical
Jobgether
Canada
- Full-time
…product vision, establish roadmaps, and align engineering and business stakeholders around priorities that drive long-term impact. Working at the intersection of product strategy, data,…
Added 8 mins ago
JS
Quality Management System (QMS) Lead
JFE Shoji Power Canada Inc.
Burlington, ON
- $110,000 to $120,000 CAD / year
- Full-time
…to ensure that the QMS efficiently and effectively supports business strategies and objectives, complies with regulatory requirements, and helps drive and sustain a culture of continuous…
Added 8 mins ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
We're looking to fill an opening for a Business Analytics Specialist to join our Data Science and AI Enablement team for 12 months.
Added 8 mins ago
SI
Data Analyst
Spait Infotech
Canada
- Full-time
Familiarity with business intelligence and reporting processes.
Added 24 mins ago
J
Revenue Operations Lead
Jobgether
Canada
- Full-time
Relevant experience: At least 5 years of experience in Revenue Operations, Sales Operations, or Business Operations within a high-growth B2B organization. Experience with usage-based,…
Added 24 mins ago
TC
Tech Ops Analyst II - Inventory & Asset Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
…performance, and financial planning that directly contributes to business success across a multi-location environment. You’ll gain exposure to a broad range of technology initiatives while…
Added 24 mins ago
TN
Customer Service Representative
Trouw Nutrition
St. Marys, ON
- Full-time
Get ready to Own your direction as a Customer Service Representative supporting our Poultry business at Trouw Nutrition, a Nutreco company. As global leaders in animal nutrition and…
Added 24 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Part-time
Is available to work a on flexible schedule, including evenings, weekends and holidays, as per business needs
Added 39 mins ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
…upcoming projects based on their experience, availability, and business needs. This position may be based out of any Encore market across Canada, including Montreal, Toronto, Calgary, or…
Added 39 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Edmonton, AB
- Full-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 53 mins ago
T
Data & AI Alliance Executive
Toast
Toronto, ON
- $130,000 to $165,000 USD / year
- Full-time
…Canada. The firm’s advisory practice is growing its Data & AI business and helping Canada’s largest enterprises put modern data platforms and AI to work. As the Data & AI Alliance…
Added 53 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Drayton Valley, AB
- $15 CAD / hour
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 53 mins ago
L
Senior Technical Recruiter
LiveKit
Canada
- Full-time
…understand what you're hiring for and how your work impacts the business overall. You'll be a Talent Business Partner to the LiveKit…
Added 53 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Toronto, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Calgary, AB
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Vancouver, BC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
NN
Consumer & Market Intelligence Manager
Nestlé Nespresso SA
Montreal, QC
- Full-time
10+ years of experience in strategic insights, marketing analytics, business intelligence or consumer and market research.
Added 53 mins ago
TS
Associate, Business Development
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
Reporting to the Senior Product Manager, the Associate, Business Development will support scientific and commercial initiatives spanning business development research, market and…
Added 53 mins ago
PC
Administrative Assistant
PwC Canada
Ottawa, ON
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 53 mins ago
A
AI Architect, Manager
Avanade
Toronto, ON
- Full-time
The AI Architect is responsible for designing and developing scalable AI solutions aligned to a business strategy and benefits case as well as supporting as an AI technical advisor and SME…
Added 53 mins ago
TC
Tech Ops Analyst II - Telecom Expense Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
…In this highly visible role, you’ll partner with vendors and business stakeholders to ensure telecom expenses are accurately managed, services are effectively governed, and strategic…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sorel-Tracy, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Contract

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 BOUL POLIQUIN, SOREL-TRACY, QC J3P 7R5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and support customers and associates while maintaining efficient coverage, strong service, and compliance with company procedures. Oversee transactions, cash and register controls, associate training, safety, emergency readiness, loss prevention, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Inventory Handling
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition and Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Evacuation Procedures
Company Programs
Credit Card Services
Protection Plans
Customer Loyalty
Inventory Handling
Operational Standards

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