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Added 7 mins ago
WI
HSE Site Representative
WSP in Canada
AB · Edmonton, AB
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 7 mins ago
WI
HSE Site Representative
WSP in Canada
AB · Alberta, Canada
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 7 mins ago
Senior Manager, Change & Operational Readiness, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 21 mins ago
DM
Industrial Hygienist
Discovery Mining Ltd
South Porcupine, ON
- Full-time
The successful candidate will lead by example, consistently demonstrate our core life saving behaviours, and ensure compliance with all applicable legislative requirements, company…
Added 21 mins ago
WI
HSE Site Representative
WSP in Canada
Toronto, ON
- Full-time
…the Northwest Territories. Working as part of the WSP field team and reporting to the Project Manager, you’ll provide hands-on health and safety support to crews while helping ensure work…
Added 1 hour ago
K
Scheduling Manager
Kiewit
Toronto, ON
- Full-time
Lead project teams through proper setup and maintenance of schedules
Added 1 hour ago
WC
(CAN) Customer Service Manager
Walmart Canada
Drayton Valley, AB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 hour ago
TH
Senior Manager, U.S. Tax
Tricon Homes
Toronto, ON
- Full-time
…improving processes, leveraging technology solutions, and can lead management initiatives across complex tax…
Added 1 hour ago
T
Enterprise Architect, AI Engineering – Security & Compliance
Toast
Toronto, ON
- $130,000 to $180,000 USD / year
- Full-time
…than 10,000 people across the country. Their AI Engineering team turns emerging AI capabilities into secure, scalable, production-ready applications and platforms used across the firm. As…
Added 1 hour ago
CC
Fuel Pricing Manager
Calgary Co-op
Calgary, AB
- Full-time
…position across all Calgary Co-op retail fuel locations. You will lead daily retail fuel pricing while tracking competitor activity, wholesale costs, and market conditions, and you will…
Added 1 hour ago
HS
CA Financial Controller
Henry Schein Canada
Surrey, BC
- Full-time
…the Canadian finance function, including financial reporting, controls, compliance, and transactional finance. This role will lead a high-performing team, strengthen governance and…
Added 1 hour ago
G
Senior Project Manager - Buildings
Graham
Winnipeg, MB
- Full-time
Join a team that builds with commitment, reliability, and integrity. Apply today and help us build what matters.
Added 1 hour ago
H
Maintenance Team Lead
Hendrickson
Stratford, ON
- Full-time
…through the efficient management of available skill trades. Lead and support maintenance staff through the daily execution of their duties. Also gives technical direction and performs other…
Added 2 hours ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
…career development opportunities and a chance to be a part of a team that is the best in the world at what we do. APPLY TODAY – join the Husky…
Added 2 hours ago
RH
Accounting Manager
Robert Half
Vancouver, BC
- Full-time
Lead full-cycle accounting and the month-end close process, ensuring accurate financial records, timely reporting, and well-supported journal entries. Based on general knowledge.
Added 2 hours ago
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PD Software for Service
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Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 2 hours ago
RH
Accounting Manager
Robert Half
Peterborough, ON
- Contract
…operations, financial reporting, month-end close activities, and team leadership. This role is responsible for ensuring the accuracy and integrity of financial information, maintaining…
Added 2 hours ago
C
Hourly Line/Prep Cook
Cineplex
Vancouver, BC
- Part-time
…quickly and effectively. The Cook must be prepared to work as a team member in a dynamic workplace, follow all safety procedures, and have a high threshold for heat in a kitchen…
Added 2 hours ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 2 hours ago
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Manager, Internal Controls
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Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 2 hours ago
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Husky Technologies
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At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 2 hours ago
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 2 hours ago
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Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 2 hours ago
EI
Senior Accountant-SAP (ECH-ON)
Echelon Insurance
Mississauga, ON
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Join our growing team where everyone belongs!

Walmart Canada

(CAN) Gérant du service à la clientèle

Sorel-Tracy, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Contract

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

450 BOUL POLIQUIN, SOREL-TRACY, QC J3P 7R5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and support customers and associates while maintaining efficient coverage, strong service, and compliance with company procedures. Oversee transactions, cash and register controls, associate training, safety, emergency readiness, loss prevention, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling and Break Coordination
Inventory Handling
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition and Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Purchase Transactions
Returns and Exchanges
Transaction Approvals
Cash Management
Register Opening and Closing
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Evacuation Procedures
Company Programs
Credit Card Services
Protection Plans
Customer Loyalty
Inventory Handling
Operational Standards

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