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Added 37 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 37 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Port Hawkesbury, NS
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 37 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Regina, SK
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 37 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 37 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking and…
Added 37 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking and…
Added 37 mins ago
OMNI Customer Fulfillment Associate - Part time
Walmart Canada
Port Perry, ON
…suited for individuals seeking an engaging role in customer service or…
Added 52 mins ago
WC
Overnight Lead Department Manager
Walmart Canada
Thunder Bay, ON
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 52 mins ago
WC
(CAN) Grocery Associate
Walmart Canada
Saskatoon, SK
- Full-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking and…
Added 52 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Squamish, BC
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 52 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Ancaster, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 1 hour ago
W
(CAN) Dairy Frozen Associate
Walmart
Regina, SK
- Part-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a clean, organized, and well zoned Dairy/Frozen department, and supporting…
Added 2 hours ago
W
(CAN) Overnight Associate
Walmart
Ancaster, ON
- Part-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
Added 2 hours ago
W
OMNI Customer Fulfillment Associate - Part time
Walmart
Port Perry, ON
- Part-time
…suited for individuals seeking an engaging role in customer service or…
Added 2 hours ago
W
Overnight Lead Department Manager
Walmart
Thunder Bay, ON
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 4 hours ago
W
(CAN) Produce Department Manager
Walmart
Yorkton, SK
- Full-time
…associates and oversees department processes to ensure high customer service and meet production targets. Responsibilities include receiving merchandise, maintaining sales floor…
Added 4 hours ago
W
(CAN) Grocery Associate
Walmart
Saskatoon, SK
- Part-time
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking and…
Added 6 hours ago
WF
Overnight Production Team Member (Prep) - Full Time
Whole Foods Market
Vancouver, BC
- Full-time
Provides overnight production support for assigned team. Performs all functions related to product processing (preparation), merchandising, stocking, display, and counter service as…
Added 6 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Drayton Valley, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 6 hours ago
WC
(CAN) Meat Associate
Walmart Canada
Toronto, ON
- Full-time
…environment. In this role, you deliver outstanding customer service by living Walmart’s values, keeping the meat department clean, organized, and well‑stocked, and supporting daily sales…
Added 6 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
North Battleford, SK
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 6 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Labrador City, NL
- Contract
…retail environment. In this role, you deliver excellent customer service by living Walmart’s values, keeping the grocery area clean, organized, and well zoned, and supporting stocking and…
Added 6 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Red Deer, AB
- Contract
…suited for individuals seeking an engaging role in customer service or…
Added 6 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Weyburn, SK
- Full-time
…while maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for…
Added 6 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
- Full-time
…suited for individuals seeking an engaging role in customer service or…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

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More about this job

Responsibilities

Lead front-end operations and support customers and associates to maintain efficient service and a positive shopping experience. Oversee transactions, cash and register controls, associate training, safety procedures, loss prevention, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Staff Scheduling
Customer Flow Management
Attention to Detail
Flexibility

Benefits

Career Growth Opportunities
Recognition and Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Leadership
Associate Training
Customer Support
Cash Management
Register Controls
Register Audits
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Theft Prevention
Associate Scheduling
Scanning Accuracy
Productivity Standards
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Standards

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