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Added 12 mins ago
B
Regional Operations Manager - HVAC
BGIS
Montreal, QC
- Full-time
…globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600…
Added 27 mins ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
Interim Branch Manager lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone…
Added 27 mins ago
GT
Franchisee In Training (Canada)
Giant Tiger
Ottawa, ON
- Full-time
…more. We're seeking future franchise store owners who thrive in retail and want to lead their stores with passion and a vision. Our Store Owners are leaders who shape their store’s…
Added 27 mins ago
CB
Part Time Sales Associate - evenings weekend primarily
COBS Bread
Whitby, ON
- Part-time
…product, the development of our people and our warm and friendly customer…
Added 27 mins ago
P-
Intermediate ETL Developer
Pandell - An ESG Company
Remote, Canada
- Full-time
- Remote
ESG, along with its subsidiary Pandell, is a global leader in energy software, providing Software-as-a-Service (SaaS) solutions that support companies across utilities, renewables, retail…
Added 27 mins ago
Stock Keyholder, FT
Under Armour
Ottawa, ON
Model the UA service culture and exceed customer expectations according to UA sales model
Added 43 mins ago
S
Solution Engineer (Pre-Sales) - All Levels (Canada)
Salesforce
Toronto, ON
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 57 mins ago
7
Store Crew
7-Eleven
Langley (District), BC · City of Langley, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 57 mins ago
7
Store Crew
7-Eleven
Winnipeg, MB
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 57 mins ago
S
Software Engineer Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
We deliver production AI for major enterprises across financial services, retail, hospitality, manufacturing, healthcare, government, and more. Our high-velocity startup values ownership,…
Added 57 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 57 mins ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 57 mins ago
CB
Part Time Sales Associate - evenings weekend primarily
COBS Bread
Whitby, ON
- Part-time
…product, the development of our people and our warm and friendly customer…
Added 57 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
…work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh,…
Added 57 mins ago
L
7818 - Assistant Store Manager FT
Lids
Vaughan, ON
- $20 to $21.5 USD / hour
- Full-time
…Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and…
Added 57 mins ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 57 mins ago
7
Store Crew
7-Eleven
Toronto, ON
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 57 mins ago
7
Store Crew
7-Eleven
Martensville, SK
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 57 mins ago
7
Store Crew
7-Eleven
Calgary, AB
- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 57 mins ago
Retail Experience Lead
Fire & Flower Inc.
Edmonton, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 57 mins ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 57 mins ago
Retail Experience Lead
Fire & Flower Inc.
Winnipeg, MB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 1 hour ago
7
Store Crew
7-Eleven
Nanaimo, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 1 hour ago
WB
Certified Ski or Snowboard Instructor, Level 4
Whistler Blackcomb
Whistler, BC
- Temporary
…Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 1 hour ago
WB
Certified Ski or Snowboard Instructor, Level 3
Whistler Blackcomb
Whistler, BC
- Temporary
…Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and support customers and associates to maintain efficient service and a positive shopping experience. Oversee transactions, cash and register controls, associate training, safety procedures, loss prevention, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Staff Scheduling
Customer Flow Management
Attention to Detail
Flexibility

Benefits

Career Growth Opportunities
Recognition and Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Leadership
Associate Training
Customer Support
Cash Management
Register Controls
Register Audits
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Theft Prevention
Associate Scheduling
Scanning Accuracy
Productivity Standards
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Standards

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