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Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Kanata, ON
- $17.95 to $19.5 CAD / hour
- Part-time
…dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the…
Added 2 mins ago
OF
Head Trainer
Orangetheory Fitness Affiliates
Langley (District), BC · Langley, BC
- $40 to $60 CAD / hour
- Full-time
Lead, manage and develop a dynamic team of fitness professionals
Added 2 mins ago
SC
Starbucks Supervisor (83456003)
Sodexo Canada Ltd
Abbotsford, BC
- Full-time
Looking for a change, an opportunity to show your exceptional skills, a chance to help lead and build a team? Grow your career with a company that shares your passion!
Added 2 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Richmond Hill, ON
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 2 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 2 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 2 mins ago
FB
Produce Department Manager
Farm Boy Inc.
Ottawa, ON
- From $53,500 CAD / year
- Full-time
…business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance.…
Added 2 mins ago
S
Assistant Manager
Structube
Regina, SK
- Full-time
…become a thriving retailer brand looking to transform its future retail markets. Join Structube and come experience working with our ambitious, dynamic and motivating…
Added 2 mins ago
Q
Business Development Manager/Field Sales - (Parcel Lockers) - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 3 mins ago
GA
General Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
As the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing…
Added 3 mins ago
M
MEC North Vancouver - General Manager
MEC
North Vancouver, BC
- $89,500 to $112,200 CAD / year
- Full-time
…performance, culture, and operational excellence of the store. You lead through others - setting clear expectations, building leadership capability, and holding the Senior Staff Team (SST)…
Added 17 mins ago
LC
Produce Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Halifax, NS
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 17 mins ago
JI
Paint Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 17 mins ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 18 mins ago
R
Quality Control Supervisor
ROBINSON
Calgary, AB
- Full-time
Lead, coach, and develop the Quality Control team, fostering a culture of accountability, collaboration, safety, and continuous improvement.
Added 18 mins ago
SD
Front Store Manager
Shoppers Drug Mart
Windsor, ON
- Full-time
Company Description Shoppers Drug Mart is a leading Canadian pharmacy and retail organization that has been supporting community health and wellness for over 50 years. From a single Toronto…
Added 18 mins ago
RN
Sales Planning & Strategy Manager
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Sales Planning and Strategy Manager leads the sales planning and strategy for the Canadian retail grocery business, connecting cross-functional partners to translate approved commercial…
Added 32 mins ago
4A
Product Sales Specialist
401 Auto
ON · Niagara, Ontario
- Full-time
Sales Process, Customer service and lead management training
Added 32 mins ago
M
Account Representative
Movati
Edmonton, AB
- Full-time
Join the Member Experience team and help build a culture that delivers on the promise we make to our members – feel welcome, feel comfortable and feel healthy.
Added 32 mins ago
C
Full- Time Admin Supervisor
Co-op
Altona, MB
- Full-time
Sun Valley Co-op is currently recruiting for a Full-time Admin Supervisor to lead our team .
Added 32 mins ago
C
General Manager - Galaxy Moose Jaw
Cineplex
Moose Jaw, SK · GLX Moose Jaw
- Full-time
You demonstrate strong communication (oral & written), organization, management and leadership skills to lead a theatre team in a positive environment;
Added 32 mins ago
MK
Equipment Operator I
Michael Kors
Montreal, QC
- Full-time
The Equipment Operator II reports to the Distribution Center Outbound Processing Lead. This member of the Distribution Center team operates lift equipment and performs various general…
Added 32 mins ago
MK
Equipment Operator I
Michael Kors
Montreal, QC
- Full-time
The Equipment Operator II reports to the Distribution Center Outbound Processing Lead. This member of the Distribution Center team operates lift equipment and performs various general…
Added 32 mins ago
MK
Cycle Counter
Michael Kors
Montreal, QC
- Full-time
The Cycle Counter reports to Distribution Center Lead and Supervisor. This member of the Distribution Center team must be able to perform each essential duty satisfactorily in a timely…
Added 32 mins ago
B
Financial Planner
BMO
Brandon, MB
- Full-time
…a BMO Financial Planner you will be part of a collaborative team and have access to a strong support network to be able to achieve your full…

Walmart Canada

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations and support customers and associates to maintain efficient service and a positive shopping experience. Oversee transactions, cash and register controls, associate training, safety procedures, loss prevention, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Staff Scheduling
Customer Flow Management
Attention to Detail
Flexibility

Benefits

Career Growth Opportunities
Recognition and Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Leadership
Associate Training
Customer Support
Cash Management
Register Controls
Register Audits
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Theft Prevention
Associate Scheduling
Scanning Accuracy
Productivity Standards
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Standards

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