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Added 1 hour ago
S
Talent and Business Operations Manager, Stores
sephora.com
Halifax, NS
- Full-time
As the next Manager of Store Operations and Talent at Sephora, you will lead the people and operational functions of your store. In this key leadership role, you’ll oversee staffing and…
Added 2 hours ago
TT
Retail Store Coordinator Full Time Winners Duncan Mall
The TJX Companies, Inc.
Duncan, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
TC
Retail Store Coordinator Full Time Winners Duncan Mall
TJX Canada – Winners, Marshalls, HomeSense
Duncan, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
WC
(CAN) Fashion Team Lead
Walmart Canada
Calgary, AB
- Full-time
…completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 3 hours ago
W
(CAN) Fashion Team Lead
Walmart
Calgary, AB
- Full-time
…completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 3 hours ago
WC
Overnight Lead Department Manager
Walmart Canada
Thunder Bay, ON
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 3 hours ago
TC
Merchandising Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Lethbridge, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Identify and maintain the best e-platform to store and provide easy employee access to all policies, procedures, and business practices.
Added 3 hours ago
KT
Kitchen Renovation Salesperson
Kitchen Tune Up Buffalo NY
Calgary, AB
- Full-time
…involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to…
Added 4 hours ago
L
Category Activation Manager / Cheffe Activation des catégories
L'Oréal
Montreal, QC
- Full-time
You will lead the Online + Offline (O+O) category go-to-market strategy for our Consumer Products Division across Canada, reporting directly to the Category Leader in Montreal. In this…
Added 4 hours ago
S
Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
…to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500…
Added 4 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
Lead forecast review meetings with key sales accounts, incorporating customer insights and business updates to refine demand forecasts and improve accuracy.
Added 4 hours ago
W
Overnight Lead Department Manager
Walmart
Thunder Bay, ON
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 5 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
Lead forecast review meetings with key sales accounts, incorporating customer insights and business updates to refine demand forecasts and improve accuracy.
Added 5 hours ago
SC
chef de quart - Store# 03772, CARREFOUR DON QUICHOTTE
Starbucks Coffee Company
L'Île-Perrot, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 hours ago
SC
shift supervisor - Store# 04860, WESTNEY AND KINGSTON
Starbucks Coffee Company
Ajax, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 hours ago
SC
chef de quart - Store# 84585, LACHINE - 32 AV
Starbucks Coffee Company
Montreal, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 hours ago
SC
shift supervisor - Store# 83225, BOYS ROAD & TRANS-CANADA
Starbucks Coffee Company
Duncan, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 5 hours ago
SI
Retail Operations Supervisor
Staples Inc.
Edmonton, AB
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 5 hours ago
KT
Kitchen Renovation Salesperson
Kitchen Tune-Up Houston
Calgary, AB
- Full-time
…involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to…
Added 5 hours ago
TH
Caissier(ère) Principale (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 5 hours ago
Key Account Manager, IT Retail
Human Resources
Toronto, ON
…combined with our culture of challenge and change, enables us to lead in today’s dynamic…
Added 6 hours ago
S
Store Director
sephora.com
Halifax, NS
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 6 hours ago
LE
Key Account Manager, IT Retail
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
…combined with our culture of challenge and change, enables us to lead in today’s dynamic…
Added 6 hours ago
LO
LensCrafters - Licensed Assistant Manager - #942 Kitchener
Luxottica of America, Inc.
Kitchener, ON
- Full-time
Partners with store manager to lead a team through strong knowledge & skills.

Walmart Canada

(CAN) Gérant du service à la clientèle

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations and support customers and associates to maintain efficient service and a positive shopping experience. Oversee transactions, cash and register controls, associate training, safety procedures, loss prevention, and company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Staff Scheduling
Customer Flow Management
Attention to Detail
Flexibility

Benefits

Career Growth Opportunities
Recognition and Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Leadership
Associate Training
Customer Support
Cash Management
Register Controls
Register Audits
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Safety Procedures
Emergency Procedures
Theft Prevention
Associate Scheduling
Scanning Accuracy
Productivity Standards
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Operational Standards

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